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run or download RRS feed

  • Question

  • I HAVE YAHOO. FOR DAYS I HAVENT BEEN ABLE TO OPEN ANY ATTACHMENTS. I CLK ON DOWNLOAD AND NORTON SAYS I HAVE NO VIRUS AND TO RUN. WHEN I DO IT COMES BACK WITH VIRUS DETECTED AND FILE DELETED. I HAVE TRIED SO MANY TROUBLESHOOTING RECOMENDATIONS I DONT KNOW WHERE I EVEN STARTED.RECOMENED BY MICROSOFT,,, JUST UNINSTALLED ALL ANTI VIRUS AND SPYWARE STUFF. I HAD MICROSOFT SECURITY ESSENTIALS, THEN THEY SAID TO REINSTALL. I CANNOT DOWNLOAD ANYTHING NOW. I GET THE SAME,,VIRUS DETECTED AND FILE DELETED. I DONT KNOW WHERE TO GO NOW, I HAVE NO SECURITY PROGRAMS OF ANY KIND INSTALLED. IM JUST AN OLD LADY AND I NEED HELP. PLEASE.I HAVE WINDOWS 7, HP PAVILIAN LAPTOP.

    Monday, October 11, 2010 7:13 AM