Data inconsistency for Paid downloads report

    General discussion

  • The Paid downloads report is experiencing inconsistencies when compared to detailed transactions on the Finance page. The engineering team is currently investigating the issue, which started on the 14th of December. It is important to note financial transactions are not impacted by this issue.

    We will update this post once the issue has been fully resolved to notify you that the Paid downloads report is again showing accurate information.


    Thursday, February 6, 2014 7:35 PM

All replies

  • Although this issue began almost 3 months ago it appears that financials are affected too (at least for me). Last week financials jumped then went back to where they were, and now haven't been updated for almost a week. Is anyone actively looking at the ETL process that populates the online Dashboard?
    Wednesday, March 12, 2014 11:57 PM