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lost paths (anthony) 1/17/2008 10:01 AM PST RRS feed

  • Question

  • By: anthony

    I recently opened a catalog with Expression Media that had been originally 
    been created iVeiw MediaPro 3.  When it opened it lost all of the folder 
    paths. I did make t the mistake of saving the catalog.  It won't let me reset 
    the folder paths, and when I reset the file paths it doesn't show in the 
    folders in the explorer bar. It does work properly when new folders are 
    imported.I'm hoping there is a way to avoid duilding a whole new catalog from 
    scratch.
    -- 
    aph
    Friday, February 29, 2008 11:43 PM
    Moderator

Answers

  • By: Will Brandt [MSFT]

    APH,
    
    I have a few follow up questions:
    
    1.  What operating system are you using?
    2.  What version of Expression Media is installed?
    3.  What happens when you try to reset the paths for the files and folders?
    4.  Where are the source images stored (local drive, removable drive, 
    network storage, etc)?
    
    Please try rebuilding the catalog using the following steps:
    
    1. Launch Expression Media
    2. Click File > Import Items > From Catalog File
    3. Locate the existing catalog file and click Open
    4. Save the new catalog with a different name
    
    Using this method will import your images and your annotations, so there 
    should not be any data loss.  Please let me know the results of this test.
    
    Best Regards, 
    
    
    Will Brandt, MCP MCTS
    Online Support Engineer
    
    
    Get Secure! - www.microsoft.com/security 
    ===================================================== 
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    Friday, February 29, 2008 11:44 PM
    Moderator

All replies

  • By: Will Brandt [MSFT]

    APH,
    
    I have a few follow up questions:
    
    1.  What operating system are you using?
    2.  What version of Expression Media is installed?
    3.  What happens when you try to reset the paths for the files and folders?
    4.  Where are the source images stored (local drive, removable drive, 
    network storage, etc)?
    
    Please try rebuilding the catalog using the following steps:
    
    1. Launch Expression Media
    2. Click File > Import Items > From Catalog File
    3. Locate the existing catalog file and click Open
    4. Save the new catalog with a different name
    
    Using this method will import your images and your annotations, so there 
    should not be any data loss.  Please let me know the results of this test.
    
    Best Regards, 
    
    
    Will Brandt, MCP MCTS
    Online Support Engineer
    
    
    Get Secure! - www.microsoft.com/security 
    ===================================================== 
    When responding to posts, please "Reply to Group" via 
    your newsreader so that others may learn and benefit 
    from your issue. 
    ===================================================== 
    This posting is provided "AS IS" with no warranties, 
    and confers no rights
    Friday, February 29, 2008 11:44 PM
    Moderator
  • I am having the same problem the "anthony" we had our catalog in iView and then upgraded to Expression Media and lost all our folder paths, which makes it pretty much useless, we have over 15,000 files ALL KEYWORDED, I have updated to Service Pack 1 but still no better. I have tried using reset paths but doesn't do anything at all. I can import the pics again and it works fine but I am definately not putting all the keywords back in again.

    I have made a sort of work around and inserted the disk name as a keyword which allows me to find where it is but I still cant open it from within the program when I have the disk in the drive.

    We are using macs, 10.4.10, G5's and Intel macs.

    I have copped alot of flack over this from my boss and need a fix

    Wednesday, April 9, 2008 7:14 AM
  • Please try rebuilding the catalog as suggested above:

    1. Launch Expression Media
    2. Click File > Import Items > From Catalog File
    3. Locate the existing catalog file and click Open
    4. Save the new catalog with a different name


    Using this process will import your annotations along with your images so you should not have to re-keyword your images.  Also I have a few follow up questions:

    • Can you provide some additional details about how the images are stored (DVDs, removable drive, network drive, etc)?
    • How many catalogs is this issue affecting?
    • What version of MediaPro were you using before moving to Expression media?

    I look forward to hearing from you.

    Best Regards,


    Will Brandt, MCSA MCTS
    Online Support Engineer


    Get Secure! - www.microsoft.com/security
    =====================================================
    This posting is provided "AS IS" with no warranties,
    and confers no rights.

    Wednesday, April 9, 2008 3:45 PM
    Moderator