Outlook 2016 - HTML Signature Formatting - Can't Remove Underline RRS feed

  • Question

  • Hello,

    First off, I am a web developer, and have spent much more time developing HTML emails from scratch than I would care to admit, and have encountered most of the quirks modern and not-so-modern email clients have thrown at me over the past decade, however this problem seems unsolved by the wider community so far: 

    I'm asking here and on Microsoft Answers, how can I include an HTML signature into Outlook 2016 without it getting mangled upon being sent?

    Specifically, font sizes are converted to point sizes (causing apparently smaller font sizes on mobile email clients), line heights are ignored, and most irritatingly, every hyperlink is forced to have a blue underline.

    MS Word being the main culprit, as I understand, also has the interesting side effect that, sending from Outlook to Outlook, the signatures look completely fine, but receiving in Gmail web client and mobile clients etc., the formatting is off.

    I've found that simply pasting the signature into the signature box in preferences on its own isn't sufficient, as Outlook will then decide to include heavily compressed inline attachments rather than honour absolute image src attributes, but subsequent replacement of the content of the signature source file in  C:/Users/[YOUR USERNAME]/AppData/Roaming/Microsoft/Signature fixes that problem, at least. Still, when sending, inline text-decoration style attributes are stripped from anchor tags, along with other changes causing the problems mentioned above.

    I have read suggestions of fixing the hyperlink problem by changing the default style options; this however only seems to apply to hyperlinks created in the body of the email, and the signature remains unaffected.

    Does anyone know a workaround, a way to tell Outlook just to leave the signature HTML alone, or is this a lost cause?

    Tuesday, January 31, 2017 3:42 PM

All replies

  • Hi Jason,

    Any progress with this?

    Regards, Sjoukje

    Please remember to click 'Mark as Answer' on the post that helps you.

    Thursday, February 16, 2017 12:48 PM