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Device app not downloading

    Question

  • Hi,

    We have successfully submitted our device app, drivers and metadata.  Now, when we plug in the camera, I expect that the drivers and device app will be download and installed.  But only the driver is downloaded and installed.  I do not see anything in the DeviceMetadataStore or DeviceMetadataCache either.

    Is it necessary to do something special before general win8 release in order to get this to work?

    Thanks,

    Thursday, October 18, 2012 9:30 PM

Answers

  • Problem solved:

    - There was a MS problem involving sysdev and the metadata submission; MS has now fixed this issue.

    - Also, you must add the following registry key (until full win8 release):

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Test Drivers - use at own risk

    - If you have > 5 trusted PCs, then the device app download/install will not work; you must remove excess trusted PCs

    - Make sure you're logged into the app store and the PC you're using is listed in your account as a trusted PC.

    • Marked as answer by Gary S. Brown Tuesday, October 23, 2012 7:20 PM
    Tuesday, October 23, 2012 7:20 PM