Sharepoint Online - Customize Email Alerts.

Question

Is there a way to customize an email alert with SharePoint Online?  I know there is a way for SharePoint on-premise.  The only solution i have seen so far is to install a 3rd party app.  

Answer 1

SharePoint Online does not support edit alert email template, alternatively you can use workflows and use SharePoint designer to customize the email.

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Rajesh
rjesh.com| @rjesh
You don't need to buy me a beer, if helpful just smile, vote, and mark it as answer.

Answer 2

Hi, Rightly pointed by Rajesh that little customization is possible with designer workflow. If you are looking for heavy customized templates. You may try with Webapi service email notification in combination with Sharepoint 2013 workflow. You can keep the email template into a document library and fetch it dynamically. For one of my project I have already implemented the same.

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Hope this help.

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Marked as Answer - if you see this reply being an answer to the question of the thread

Regards,

Amjad Khan

Blog: https://amjadk.com

Answer 3

Hi Benhdezjr,

On On-Premise SharePoint local server, the Alerttemplates.xml file is located at: Local_Drive\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14(15)\Template\XML directory, so we can customize the alert template file on local server with server administration permission.

But in SharePoint Online, It is not permitted to customize the Alerttemplates.xml on Online server.

As Rajesh mentioned, you can use Send an Email action in workflow. But it cannot send notification emails when items in the list/library are deleted. An alternative, develop a custom solution or deploy third-party solution.

Best Regards,

Linda Zhang

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Answer 4

Agreed with above suggestions.

If you are open with third party, you can checkout this SharePoint auditing tool which should be an ideal solution to work around your situation.

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Answer 5

Hi,

Please check if above threads helped to resolve the issues.

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Hope this help.

Vote - if you find this helpful

Marked as Answer - if you see this reply being an answer to the question of the thread

Regards,

Amjad Khan

Blog: https://amjadk.com