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401 - Unauthorized: Access is denied due to invalid credentials RRS feed

  • Question

  • I get this message when I log into my account.

    401 - Unauthorized: Access is denied due to invalid credentials.

    I cannot email due to this problem.  I have had this account for over 10 years.  This computer is up to date and about a year only.

    I need someone to call to help resolve this issue so i can use my email account.

    Friday, November 16, 2018 3:07 PM

Answers

  • Hi Robert,
    This forum handles requests related to Open Specifications documentation issues. The Open Specifications can be found at: http://msdn2.microsoft.com/en-us/library/cc203350.aspx.
    Your question does not appear to be related to the Open Specifications documentation set.
    I suggest you report an issue on the office 365 portal and continue to monitor status of service health and resolution at:
    https://portal.office.com/servicestatus

    Thanks,
    Edgar

    Friday, November 16, 2018 3:55 PM
    Moderator

All replies

  • Outage reported that could account for your experience:

    https://portal.office.com/servicestatus

    Many people reporting this problem. Best to be patient. They are working on it.



    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Friday, November 16, 2018 3:12 PM
  • Hi Robert,
    This forum handles requests related to Open Specifications documentation issues. The Open Specifications can be found at: http://msdn2.microsoft.com/en-us/library/cc203350.aspx.
    Your question does not appear to be related to the Open Specifications documentation set.
    I suggest you report an issue on the office 365 portal and continue to monitor status of service health and resolution at:
    https://portal.office.com/servicestatus

    Thanks,
    Edgar

    Friday, November 16, 2018 3:55 PM
    Moderator
  • The problems are reported to be fixed:

    https://portal.office.com/servicestatus


    Richard Mueller - MVP Enterprise Mobility (Identity and Access)

    Friday, November 16, 2018 10:14 PM