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Windows 8: Dual monitor support with Basic Display Adapter

    Question

  • Upgraded an older PC from Windows 7 to Windows 8, but my dual monitors are no longer recognized as two separate displays. I have the same display on both monitors.

    Driver: 6.2.8102.0 - BasicDisplay.sys as shipped with Windows 8 Dev Preview.

    Windows says this is the best driver, but it's from 2006...

    Ideas?

    Saturday, September 24, 2011 8:24 PM

Answers

  • Have you installed the newest video drivers? If not download them from the manufacturers website - the Windows 7 drivers may or may not work.

    Since Windows 8 has not been released yet not all drivers are going to work with it. Some drivers are very specific about the operating system version, so you might have to wait until they release Windows 8 drivers (if they make them for your model).

     

    If the drivers don't install, try installing them in compatibility mode.

    Troubleshoot Compatibility

    This can help with some (but not all) programs/drivers:
    1) Uninstall the program if it's already installed. Then when you install/reinstall it instead of double clicking on the install file right click it and select "Troubleshoot Compatibility"
    2) Then click "Try Recommended Settings" and in the next windows click "Start the Program" to install it.
    3) After it installs see if it works correctly. Please note - some programs may not be able to run in Windows 8.
    Saturday, September 24, 2011 8:29 PM
  • Also check Windows Update, some vendors has put their Windows 8 preliminary drivers there.

    For AMD cards, the Windows Update is the recommended way for now recommended by AMD employees. Also check their website new end September whether the comming September drivers will support also Windows 8.

    For NVidia, the newest driver from their website should work even it is not officially supported; in reality, they work on some computers only. So if they does not work for you, you are not lucky and probably need to wait.



    Saturday, September 24, 2011 8:56 PM
  • Check Microsoft Catalog for latest device driver for Windows 7 if automatic Windows Update discovery doesn't give the answer.

    I managed to install VIA audio drivers which are far from being called a product that I would've recommended to somebody. And still they work!

    If your monitor driver has an EXE bootstrapper that fails to run, set compatibility mode in its properties to Windows 7.


    Well this is the world we live in And these are the hands we're given...
    Saturday, September 24, 2011 9:02 PM

All replies

  • Have you installed the newest video drivers? If not download them from the manufacturers website - the Windows 7 drivers may or may not work.

    Since Windows 8 has not been released yet not all drivers are going to work with it. Some drivers are very specific about the operating system version, so you might have to wait until they release Windows 8 drivers (if they make them for your model).

     

    If the drivers don't install, try installing them in compatibility mode.

    Troubleshoot Compatibility

    This can help with some (but not all) programs/drivers:
    1) Uninstall the program if it's already installed. Then when you install/reinstall it instead of double clicking on the install file right click it and select "Troubleshoot Compatibility"
    2) Then click "Try Recommended Settings" and in the next windows click "Start the Program" to install it.
    3) After it installs see if it works correctly. Please note - some programs may not be able to run in Windows 8.
    Saturday, September 24, 2011 8:29 PM
  • Also check Windows Update, some vendors has put their Windows 8 preliminary drivers there.

    For AMD cards, the Windows Update is the recommended way for now recommended by AMD employees. Also check their website new end September whether the comming September drivers will support also Windows 8.

    For NVidia, the newest driver from their website should work even it is not officially supported; in reality, they work on some computers only. So if they does not work for you, you are not lucky and probably need to wait.



    Saturday, September 24, 2011 8:56 PM
  • Check Microsoft Catalog for latest device driver for Windows 7 if automatic Windows Update discovery doesn't give the answer.

    I managed to install VIA audio drivers which are far from being called a product that I would've recommended to somebody. And still they work!

    If your monitor driver has an EXE bootstrapper that fails to run, set compatibility mode in its properties to Windows 7.


    Well this is the world we live in And these are the hands we're given...
    Saturday, September 24, 2011 9:02 PM
  • The Basic Disaply driver is he VGA driver replacement which doesn't support all functions.

    Which GPU do you have?


    "A programmer is just a tool which converts caffeine into code"

    Sunday, September 25, 2011 5:29 PM