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Custom Task Pane in Inspector window is black RRS feed

  • Question

  • Hi All,
    We are developing a standard Outlook 2010 add-on (VS2010) that displays WPF control in Custom Task Pane on Inspector.
    Recently we released a new version of the add-on that includes tooltip for WPF control. It It woks correctly on many machines, but on some machines Custom Task Pane in Inspector window is black.
    We don't see any exception in our logs.
    How can I find what cause the issue? And what tools can help me to find the issue?

    I didn't find any similar issue described on the forum and online.

    


    • Edited by Workmail Friday, September 26, 2014 5:49 PM
    Friday, September 26, 2014 5:44 PM

All replies

  • I have never seen such issue before. Do you use any third-party controls? If so, I'd suggest contacting the controls developers instead.

    Also I'd suggest installing the latest updates and service packs for the OS, Office and .Net framework.
    Friday, September 26, 2014 7:25 PM