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Phone-API connection with CRM dynamics

    Frage

  • Hi All, my job is to write a program that communicates with our phone API. This program should recognize when and from whom a call is received. This information should be automatically stored as an instance in our "phone-call" entity. It should also be possible to deposit nots during the telephone call.

    Can this problem be solved with a plugin, which accesses the TAPI and the CRM at the same time? Thanks for your help!!

    Mittwoch, 4. Oktober 2017 06:23