I am trying to configure the email router for a client but I am coming accross some issues. The Email router configuration manager is installed on the same box as the CRM server. All the users are configured to use the Email Router for incoming and outgoing email (around 80 users). The client has Exchange 2003. I have configured a default INCOMING profile to use a domain account that has Exhange Admin privileages + CRM sysadmin privileges. When I start the email router the mail does flow but the server gets bombarded with warning errors like this:
Event Type: Warning
Event Source: MSCRMEmail
Event Category: None
Event ID: 0
Date: 11/30/2009
Time: 5:19:02 PM
User: N/A
Computer: CRMSERVER
Description:
#35241 - The recipients for the e-mail message with subject "Subject" in mailbox username@address.com did not match any known records.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
When I check the address/es they are correct and they are configured to use the Email Router so not sure how to stop this warning messages from being logged constantly
Also the following errors appear regularly:
Event Type: Error
Event Source: MSCRMEmail
Event Category: None
Event ID: 0
Date: 11/30/2009
Time: 6:41:22 PM
User: N/A
Computer:
Description:
#23379 - Could not verify the version of Microsoft Dynamics CRM at http://<organizationname>. Unable to connect to the remote server
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
vent Type: Error
Event Source: MSCRMEmail
Event Category: None
Event ID: 0
Date: 11/30/2009
Time: 5:25:47 PM
User: N/A
Computer: CRMSERVER
Description:
#27938 - An error occurred while checking for e-mail messages to process in mailbox username@address.com. System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: Only one usage of each socket address (protocol/network address/port) is normally permitted 194.125.83.12:80
at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)
at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.Crm.Tools.Email.Providers.HttpDavRequest.SubmitXmlCommand(HttpWebRequest httpWebRequest, String body)
at Microsoft.Crm.Tools.Email.Providers.HttpDavRequest.RetrieveMessage(ServiceLogger serviceLogger)
at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.RetrieveNextMessageInternal()
at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.RetrieveNextMessage()
at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: MSCRMEmail
Event Category: None
Event ID: 0
Date: 11/30/2009
Time: 5:26:26 PM
User: N/A
Computer: CRMSERVER
Description:
#26234 - The E-mail Router service could not process a provider work item using assembly: Microsoft.Crm.Tools.EmailProviders.dll and class: Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider. System.Net.WebException: The operation has timed out
at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.HandleRetrieveNextMessageError(Exception e)
at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()
at Microsoft.Crm.Tools.Email.Agent.ServiceCore.ExecuteProviderWork(Object providerQueueRequestObject)
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: MSCRMEmail
Event Category: None
Event ID: 0
Date: 11/30/2009
Time: 5:26:26 PM
User: N/A
Computer: SHAW
Description:
#27938 - An error occurred while checking for e-mail messages to process in mailbox username@address.com . System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.Crm.Tools.Email.Providers.HttpDavRequest.SubmitXmlCommand(HttpWebRequest httpWebRequest, String body)
at Microsoft.Crm.Tools.Email.Providers.HttpDavRequest.FindMessagesUris(DateTime thresholdDateTime, Int32 count)
at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.RetrieveNextMessageInternal()
at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.RetrieveNextMessage()
at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
I have only enabled half of the users but it looks like the system cannot cope, am i missing something on the configuration?
Kind Regards
Ana Romo
