Customize "phone calls made" output

Question

Hello,

Is there any way to modify the "phone calls created" list output created by the quick campaign? What I Am trying to get do is instead of having the standard output of subject, sender, Receipient, Regarding, Direction, phone numnber, priority, due ..etc. columns I would like to have subject, account, Contact, Jobtitle, contact phone number and phone call description field.

Is this possibe?

Thanks
Kamlesh

Answer 1

I would L-O-V-E to get an answer to this one :-)

Anyone....

Answer 2

Hi,

sorry, there is no supportet way to disply the phone calls in the way you want.

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Viele Grüße

Michael Sulz
axcentro GmbH
MVP für Microsoft Dynamics CRM

Answer 3

Hello Michael,


not even with SDK?

Thanks
Kamlesh

Answer 4

Hi Kamlesh,

No, sorry. This is not really possible even with the SDK. May be with a little but luck and a little bit dirty in the RetrieveMultiple message in a PlugIn. There you can manipulate the underlying view.

Best regards,
Jürgen

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Jürgen Beck

Dipl. Kfm./Wirtschaftsinformatik
MVP, MCSD.NET, MCITP DBA, MCDBA, MCSE
Microsoft Certified Business Management Solutions Professional
Microsoft Certified CRM Developer
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