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CRITICAL ANNOUNCEMENT: Action required: Migrate from RTP/MPEG-2 input in Azure Media Services live channels by May 12, 2018 RRS feed

  • General discussion

  • Action required: Migrate from RTP/MPEG-2 input in Azure Media Services live channels by May 12, 2018

    We are improving the overall performance of live streaming and live encoding for Azure Media Services. As a result, live channels will no longer support the RTP/MPEG-2 transport stream ingest protocol starting May 12, 2018. Please migrate from RTP/MPEG-2 to RTMP or fragmented MP4 (Smooth Streaming) ingest protocols to avoid disruptions.

    How we are improving live streaming performance

    RTMP and Smooth Streaming ingest protocols provide additional encryption when used over HTTPs. The raw RTP/MPEG-2 protocol uses UDP packets that are unencrypted on ingest and prone to packet loss over the open Internet. In the coming months, we’ll be introducing support in Media Services Live for additional enhanced and reliable live ingest protocols.

    What this means for you

    • Media Services will end support for the RTP ingest protocol on all newly created live channels on May 12, 2018.
    • Migrating to RTMP or Smooth Streaming will provide additional security features for your channels.
    • All new channels you create through the Azure portal or Media Services REST API and client SDKs must use only the RTMP or Smooth Streaming ingest protocol. The portal and Azure Media Services Explorer tool will no longer include the RTP/MPEG-2 transport stream ingest protocol.

    Recommended action We recommend that you take the following actions by May 12, 2018 to ensure that your live channels continue to work as expected:

    • Update the code of applications authored for Media Services that create live channels for use with the RTMP or Smooth Streaming ingest protocol.
    • Update your on-premises encoders to send data to Media Services using the RTMP or Smooth Streaming ingest protocol.
    • Migrate by stopping and deleting existing RTP channels and recreating new RTMP or Smooth Streaming channels in the Azure portal or Azure Media Services Explorer tool.

    If you have questions about this migration, please email amshelp@microsoft.com, visit the Azure Media Services MSDN forum, or submit a support request.

    Thank you,

    Your Azure Media Services team

    Wednesday, March 14, 2018 7:05 PM

All replies

  • Hello, John

    I have been using a custom encode task for uploaded videos, not for the live streaming videos though! Should I do anything for encoding standard I used for uploaded videos ?

    Thanks.
    Wednesday, April 11, 2018 4:26 AM
  • I have the exact same question! Did you find an answer to this?

    Thanks,

    Jens

    Friday, May 4, 2018 5:44 AM
  • Sorry for the delay Saran! 
    Been heads down on v3 API release.

    This issues does not impact uploading of videos for encoding. This issue is only related to Live Streaming from on-premises encoders that use the RTP (MPEG 2 TS) protocol. 
    So nothing to worry about for Standard Encoder.

    -JD

    Friday, May 4, 2018 6:02 PM
  • Answered Saran above. 

    Jens, this issue only affects customers using on-premises encoders to send LIVE video over the RTP protocol. 

    Friday, May 4, 2018 6:02 PM
  • Thank you so much John
    Monday, May 7, 2018 3:42 AM