Can no longer add guest AAD users to an AAD


  • Hi,

    We've been able to add guest accounts to our AAD from our corporate AAD for a long time now. For some reason attempting to add a user now results in an error message.

    When in when we enter the email we now see:

    '' is not a verified domain name in this directory

    Interestingly, trying to add the user from results in a different error

    No user exists with this user name in a directory to which you have access

    I've talked to our corporate AAD team and they believe they haven't changed anything and morever they themselves can't add guest users either which would seem to preclude this being a rights issue. This is fairly urgent for us as we can't provision new users to our MS applications without this.

    Thursday, April 20, 2017 5:37 PM

All replies

  • You could try Graph API to add users - and let us know if that doesn't help.

    Friday, April 21, 2017 8:34 PM
  • So after a fair amount of hassle I managed to use this API (a link to the PowerShell docs rather than the raw REST API definition would have been appreciated). 

    For the benefits of other poor innocent AAD users the process is:

    Make sure you have PowerShell 5 and running as admin

    install-module azure
    install-module azureadpreview #the word preview should go soonish(?)
    Connect-AzureAD #you have to use a inbuilt AAD admin account i.e. ending in "" $invite = New-Object -TypeName Microsoft.Open.MSGraph.Model.InvitedUserMessageInfo $invite.customizedMessageBody = "Here is your invite" New-AzureADMSInvitation -InvitedUserEmailAddress "" -InvitedUserDisplayName "John Doe" -InviteRedirectUrl -InvitedUserMessageInfo $messageInfo -SendInvitationMessage $true

    After doing all this, yes I can invite a user. 

    Question then remains why can't I do this via the UI anymore? As far as I can see it is still documented as an available method here:

    Monday, April 24, 2017 4:54 PM
  • Hi Lex,

     Just wanted to make sure that you are clicking the this new button "New Guest user" to add a new guest user into the directory.

    New guest user


    Sorry! No one (including me) own any liability or responsibility for any of my posting.

    1 hour 6 minutes ago
  • No... I hadn't used the brand new button I'd never seen before and isn't documented. I generally use the quick task links which makes that there is a new option even harder to spot. 

    Thanks for pointing it out, although I'd have preferred this as the first answer than go use Graph API. Can we at least get the documentation updated so others don't have to go through this pain. 

    Lastly was there anywhere I could/should be subscribed to hear about such flow breaking changes to services?

    56 minutes ago