Problem with my account - email that I created the account is invalid.

Question

Hello,

Sorry if the categories might not be the right ones for this question, but I'm having a problem with my Azure Account.

I created one like 4 months ago with my company's email and started a Free Tier. But, since I spent more resources, on March and April I was charged for it. 

Now, since I quit my job, and on the same time my company integrated their email to O365, they did not include my email on it. Now, the thing is that I want to access my account, cancel the subscription and change the email. How do I do this?

Thanks in advance to anyone that responds,

Answer 1

Greetings!

First thing, Azure Free Trial Account is valid only for 30 days. If you were using the same account post 30 days then that must have converted to Pay-As-You-Go subscription. If by any chance you were using a Azure free credit subscription then we may need to check the type of subscription and take necessary action accordingly. If you are sure that this is a Pay-As-You-Go subscription and you want to access it after it was disabled, you may reach out to Azure subscription management team by raising a support request following the instructions from this link - https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request the support professional would be able to check your account\subscription details and help you further with your concern.

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Answer 2

Thank you very much.

I think this will help me.

Thanks,

Answer 3

Happy to help! :)