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Bookings API license issue RRS feed

  • Question

  • Hello!

    I'm working with Bookings Graph API and trying to setup a booking site for a soon-to-be-launched project.

    I have created a business, then attached services and staff members no problem.

    But then I was going to create a second business and I run into this issue:

    {
      "error": {
        "code": "ErrorInvalidOperation",
        "message": "Accessing user does not have a Bookings license assigned.",
        "innerError": {
          "request-id": "8f65138d-34cb-4be6-a9bb-4d2602d948d9",
          "date": "2020-02-18T22:42:40"
        }
      }
    }

    As far as I know, nothing has changed on our end. So not sure why this doesn't work. The request-id is the correct one, so if you're able to use it to find additional information about our case, then please do.

    The account for Azure and Office is being managed by a consultancy agency, which means I don't think I have full access to add services etc in the account, and I'm suspecting this might have something to do with it. 

    I have been in contact with your support through twitter. 

    Hope you can shed some light on this. Best regards! 

    Julian



    Tuesday, February 18, 2020 10:48 PM

All replies

  • We're migrating from MSDN to Microsoft Q&A as our new forums and Graph API has already made the move!  To ease your transition experience, we have created a forum thread on Q&A where one of our specialized engineers in the subject or the Azure community members can provide the best possible answer to your scenario or question. In future, you can ask and look for the discussion for Graph API related questions here.

    We are actively working to onboard remaining Azure services on Microsoft Q&A. We will make a public announcement once complete. Want to Learn more about new platform: Microsoft Q&A Getting Started
    Wednesday, February 19, 2020 3:34 AM
    Owner
  • Are you creating the business for the same set of users. It looks like an issue with your user assigned licenses. Can you please check with your agency if the user license is available and enabled for Microsoft Bookings (by logging Office 365 Admin Center).

    Also, have you tried to login into bookings website with the same user account to check your access.

    Monday, February 24, 2020 11:47 PM