How do I cancel an Azure Developer Support subscription?

Question

I signed up for an Azure Developer Support subscription and I have no idea how to cancel it now that I no longer need it.  It keeps billing my credit card monthly but gives me no indication on how to cancel.  Naturally the email receipt I receive comes from a "noreply" address.  I don't want to have to take it up with the credit card company since I will need to do that monthly.  Any ideas how to cancel? Microsoft is great at billing credit cards for subscriptions but makes it almost impossible to cancel them.

Answer 1

Sorry for the painful experience. You may cancel a support plan from Azure portal by following the instructions from this link - https://azure.microsoft.com/en-in/resources/knowledge-center/how-do-i-change-or-cancel-my-azure-support-plan/ if that doesn't help, you can reach out to Azure subscription management team to investigate this issue further and resolve it.

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Answer 2

I submitted a support request on how to cancel my support subscription.

Answer 3

Please share the support request number with us for tracking it internally.

Answer 4

Support Request Number is 120060224007419. Thanks for keeping on top of this. Let me know if you need any additional information.

Answer 5

I will be tracking this request from my end. Will update this thread once the issue is resolved.