I've been trying to download and install Project 2019 on my Windows 10 machine since yesterday morning. I was able to download the software from the Azure site and install it properly; however I forgot to grab the key. When I went back to grab the key, I'm
continuously getting that error message code and being told 'You do not have accessWe are sorry, but our systems are detecting a problem with your account and are unable to validate your
access to Azure Dev Tools for Teaching. Please contact support and reference the following transaction ID and Message Code.'
Transaction ID: 4e38910f-fd2c-4dd5-8de0-ce38ecb7475b
Message Code: 715-123170
I was able to see the keys earlier in the day when I was downloading a couple pieces of software (Windows 10, Project 2019, and Visio), so I'm not sure why it's giving me the error now. I was on a different thread where some users said they just let their
account sit and their access was reinstated, but I've let my account stay logged out from 5am till 11:30am with no luck. I do need the software for a class tonight, so a quick fix or a number to call for immediate help would be greatly appreciated.
(I'm aware this might be the wrong forum to post this in, I just didn't know exactly which place would be best suited so I just went with the default.