JIT VM Access - lost access to settings

Question

Hi,

I have Security Center enabled and have been using JIT VM access for a number of months now with no issues. Today when I try to enable access to my VM I get a message suggesting I should give JIT VM access a try "Try Just in time VM access". If I follow this link it takes me to a page where I can,

Enable Security Center standard tier on your subscriptions.
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Thing is I already have it enabled as I have been using it and paying for it for the last few months.

When I check the NSG I can see the block rule put there by JIT - SecurityCenter-JITRule_blahblahblah

and I guess I could remove this to gain access to my VM but I'd rather have JIT working.

Has anyone else experienced this and is there a simple fix or is the Azure site just having having some issues and I should just try again in a few hours time?

Thanks

Answer 1

Are you still having this issue ? If yes, I suggest you to please open a support ticket so that an engineer can look into your environment.  If you have any limitation to create a support ticket, please send an email to AzCommunity[at]microsoft[dot]com with your subscription id and this issue link and I will enable a one time technical support ticket for you. 

Answer 2

I logged in to Azure just now and JIT is now working normally. So seems the solution is to leave it for a bit and try later. I'll follow your suggestion if it happens again.

Thanks.

Answer 3

Thank you for sharing your solution with us kooc as per the behaviour you saw. 

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