Need to disable PIN requirements for special needs school


  • Hello!

    I am the CTO for a special needs school using Azure AD to authenticate into Windows/Office 365. I want to be able to create individual student user AD accounts, but the PIN requirement(s) give me pause, as I can't require hundreds of elementary special needs students to authenticate using a mobile device they may not possess. Reached out to @azuresupport and they suggested disabling Multi-Factor Authentication (, but it already is disabled. Anytime a new user logs in the PIN requirement still appears. Need some assistance on this as I'd like to migrate all of our accounts (admins/faculty/students) to Azure AD over summer break. Thanks!

    Tuesday, February 28, 2017 4:13 PM

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