none
StorSimple and iSCSI issue

    Question

  • Hi.

    We have an urgent issue with our StorSimple and Widows 2012 server where the StorSimple is the iSCSI target for the D: drive on the server. We’re getting a message that says “The device is not ready” when we try to get into folders. We can access the main part of the drive, but at some point it breaks.

    We've had an issue with one of our DCs, so I don’t know whether that’s related, but I need someone to help fix this so our users can access their files again. 

    Many thanks

    Chris



    ChrisFairley

    Sunday, February 17, 2019 10:53 PM

All replies

  • This may require a deeper investigation, so If you have a support plan, I request you file a support ticket, else please do let us know, we will try and help you get a one-time free technical support. In this case, could you send an email toAzCommunity[at]Microsoft[dot]com referencing this thread. Please mention "ATTN subm" in the subject field. Thank you for your cooperation on this matter and look forward to your reply.

    Monday, February 18, 2019 7:56 AM
    Moderator