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azure ml studio web service fails

    Question

  • I deployed a prediction service on ml studio through a python 2.7 notebook. Testing the service works locally but it fails when testing through 'test endpoint' from the web service management dashboard.

    I get Internal Error Occurred without any further codes or details.

    Error Message: An unknown error occurred.
    Site Path: /workspaces/da9cdb672f494a208bbc22dd2cafb1c6/webservices/9648641519e548798ed9bc2f3b96f618/endpoints/default/test
    Activity ID: 82e53138-b3b9-4a94-8695-0b8152c505ac
    Request ID: c0355634-fca9-49c4-9c7f-3ab44ec89cd3
    Workspace ID: da9cdb6-xxxxxxxxxxxxxxxxxxxx
    Workspace Type: PaidStandard
    User Role: Owner
    Tenant ID: b6024987-xxxx-xxxx-xxxx-xxxxxxxxx


    Wednesday, January 9, 2019 8:03 PM

All replies

  • Hi Houssam,

    To troubleshoot the error, please follow the following doc :

    https://docs.microsoft.com/en-us/azure/machine-learning/service/how-to-troubleshoot-deployment

    Let me know if this helps, else we can probe in further.

    Also, since MSDN is a public forum, please do not post sensitive data like Workspace ID and Tenant ID. For now I will just mask these details from your question.


    MSDN

    Thursday, January 10, 2019 9:17 AM
    Moderator
  • Turns out the problem was due to a mismatch between the version of the pandas in the notebook on ML studio (0.20) and the version of pandas launched in the published service's environment (0.17) .

    Keep in mind I have not changed/updated either this is the default behaviour in ML studio. 

    Thanks for the reply and I hope the documentation to ML studio as some links are broken.

    Thursday, January 10, 2019 12:14 PM