UWP App starts crashing suddenly

Question

UWP App crashing start increasing suddenly, in Both Windows 10 PCs and Phones. I can't reproduce the issue, but our customers mentioned, they open the app and then suddenly while they browsing, it starts crashing.

Here is part of the Stack Trace:

The major crash happens for this Failure : 
Failure name: stowed_exception_system.exception_803e0115_Appname.dll!rhbinder__shimexemain

Stack trace
Frame	Image	Function	Offset
0	System.Private.Interop	System::Runtime::InteropServices::McgMarshal.ThrowOnExternalCallFailed	0x000000000000001D
1	AppName.dll	RHBinder__ShimExeMain	0x00000000000B779F
2	AppName.dll	RHBinder__ShimExeMain	0x00000000000D4A83
3	AppName.dll	RHBinder__ShimExeMain	0x00000000000F18B1
4	AppName.dll	RHBinder__ShimExeMain	0x00000000000F1660
5	SharedLibrary.dll	System::Runtime::ExceptionServices::ExceptionDispatchInfo.Throw	0x000000000000001C
6	System.Private.Threading	System::Runtime::CompilerServices::TaskAwaiter.ThrowForNonSuccess	0x0000000000000060
7	System.Private.Threading	System::Runtime::CompilerServices::TaskAwaiter.HandleNonSuccessAndDebuggerNotification	0x0000000000000036
8	System.Private.Threading	System::Runtime::CompilerServices::TaskAwaiter.ValidateEnd	0x0000000000000016
9	System.Private.Threading	System::Runtime::CompilerServices::TaskAwaiter.GetResult	0x0000000000000009
10	AppName.dll	RHBinder__ShimExeMain	

Answer 1

Hello,

Since this issue can't be reproduced, I suggest you open a support ticket with your developer account for assistance.

By opening a support ticket , you will get one-one support. And besides, your support ticket will be free if it is Microsoft's issue.

Best Regards,

Annie

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