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"The Studio failed to load. Please refresh this page " error message from Azure ML studio

    Question

  • Hi, got above error message from Azure ML studio, what do I do now to get back into Azure ML studio?
    Wednesday, December 5, 2018 12:05 AM

All replies

  • I have the same error message-what should I do?
    Wednesday, December 5, 2018 12:46 AM
  • We are sorry for this issue. The team is investigating the problem and we will give the update every few hours.

    -AML Studio team

    • Edited by Meng Tang Wednesday, December 5, 2018 2:08 AM
    Wednesday, December 5, 2018 2:08 AM
  • I got the same message. can't figure it why for the past 2 hours
    Wednesday, December 5, 2018 2:28 AM
  • I had it last night as well, and then it's back again.
    Wednesday, December 5, 2018 3:28 AM
  • We are sorry for this issue. The team is investigating the problem and we will give the update every few hours.

    -AML Studio team

    Update on the progress: We have identified the root cause and is rolling out the fix. It should be done in a few hours.
    Wednesday, December 5, 2018 3:33 AM
  • Thanks for the update. If AML is supposed to be a real production piece of software having it offline for hours in the evening isn't cutting it.
    Wednesday, December 5, 2018 3:36 AM
  • Totally agree. AML studio is a service we officially offer and treat it seriously. We apologize for today's incident and will work hard to prevent it happen again. 
    Wednesday, December 5, 2018 4:42 AM
  • Thanks for the fix! It is working now on my side!
    Wednesday, December 5, 2018 5:09 AM
  • Hi, 

    Pls check to see if Azure ML Studio works now, the issue has been fixed. 

    Regards,
    Jaya

    Wednesday, December 5, 2018 5:37 AM
  • We have get the issue fixed. Please check it out. 

    - AML Studio Team



    Wednesday, December 5, 2018 5:52 AM