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When can I expect to receive the failed payments? RRS feed

  • Question

  • My August payment was rejected by my bank,

    can these failed payments be sent to a PayPal account? Or when can i expect to receive it? 

    The Case number is 5-0000004291501 please look into it,

    as since July i have not received any payments,

    and these values are important to keep supporting my apps on the store. 

    Tuesday, September 24, 2019 5:34 PM

All replies

  • Hi Marcello00100,
    >The Case number is 5-0000004291501 please look into it,
    Tracking your payment is out of the scope of forum,could you make a support ticket to ask the team who could track your payment process to ask for help directly? If you receive no response from the team for a long time,please post the ticket number here, I will help you to contact the team for help.[steps: Contact us> Dashboard as support topic > Payout as issue type > Submit an incident].

    Best regards

    Daisy  Tian


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    Wednesday, September 25, 2019 8:49 AM
    Moderator