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INACCESSIBLE BOOT DEVICE error blue screen when boot first time with CloudBuilder.vhdx RRS feed

  • Question

  • Hello, I am trying to deploy azure stack, my host has Windows Server 2016 OS, I downloaded and execute the Azure Stack Development Kit; like was explained in the documentation I copy the CloudBuilder.vhdx to C:\ drive and I ran the powershell script .\asdk-installer.ps1 .I gave it the path of vhdx file, admin password, computer name, timezone, maked static IP Configuration, select the network interface and confirm the static IP data. The process finished correctly and click in reboot button.

    When the host reboot, I select the Azure Stack option, and the windows logo appear in the screen, after of 25 seconds a blue screen was displayed with the info:  Your PC ran into a problem and needs to restart. We'll restar for you. Stop code: INACCESSIBLE BOOT DEVICE. The server restart and the blue screen appear again and again.

    Please I need your help, how do I troubleshoot this? I can't boot from cloudbuilder.vhdx

    bcdedit /enum show this:

    Windows Boot Manager
    --------------------
    identifier              {bootmgr}
    device                  partition=\Device\HarddiskVolume2
    path                    \EFI\Microsoft\Boot\bootmgfw.efi
    description             Windows Boot Manager
    locale                  en-us
    inherit                 {globalsettings}
    bootshutdowndisabled    Yes
    default                 {default}
    resumeobject            {b4c707bc-a479-11e7-9593-a3ea386bea8d}
    displayorder            {default}
                            {current}
    toolsdisplayorder       {memdiag}
    timeout                 30

    Windows Boot Loader
    -------------------
    identifier              {default}
    device                  vhd=[C:]\CloudBuilder.vhdx
    path                    \Windows\system32\winload.efi
    description             Azure Stack
    locale                  en-us
    inherit                 {bootloadersettings}
    isolatedcontext         Yes
    allowedinmemorysettings 0x15000075
    osdevice                vhd=[C:]\CloudBuilder.vhdx
    systemroot              \Windows
    resumeobject            {b4c707bc-a479-11e7-9593-a3ea386bea8d}
    nx                      OptOut

    Windows Boot Loader
    -------------------
    identifier              {current}
    device                  partition=C:
    path                    \Windows\system32\winload.efi
    description             Windows Server 2016
    locale                  en-US
    inherit                 {bootloadersettings}
    recoverysequence        {b4c707b4-a479-11e7-9593-a3ea386bea8d}
    recoveryenabled         Yes
    isolatedcontext         Yes
    allowedinmemorysettings 0x15000075
    osdevice                partition=C:
    systemroot              \Windows
    resumeobject            {b4c707b2-a479-11e7-9593-a3ea386bea8d}
    nx                      OptOut

    Thanks in advance.


    • Edited by Chiunti Wednesday, October 4, 2017 11:32 PM
    Wednesday, October 4, 2017 11:22 PM

Answers

  • Seems that CloudBuilder.vhdx do not contain storage driver for controller on witch host OS installed.

    Try to use this guide to inject one you need: https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/add-and-remove-drivers-to-an-offline-windows-image

    • Marked as answer by Chiunti Thursday, October 5, 2017 11:33 PM
    Thursday, October 5, 2017 4:46 PM

All replies

  • Hello,

    I've seen this error when CloudBuilder.vhdx was corrupt. Something went wrong when I copied the vhdx over to my c: drive. 

    - I deleted it and extracted a new CloudBuilder.vhdx to my c: drive.

    - Ran the ASDK-Installer to prep the image and rebooted

    - Successfully booted into CloudBuilder.vhdx. No more Bluescreen.

    Let us know how it goes.

          

    We apologize for any inconvenience and appreciate your time and interest in Azure Stack.

    If you continue experience any issues with ASDK release, feel free to contact us.

     

     Thanks,


    Gary Gallanes

    Thursday, October 5, 2017 12:14 AM
    Moderator
  • Thank you for your answer  Gary, I deleted the CloudBuilder.vhdx, after I Downloaded the Azure Stack Development Kit again and extract the CloudBuilder.vhdx. With the new CloudBuilder.vhdx I follow the steps in the documentation (execute asdk-installer), and when I rebooted the OS, and select Azure Stack, I obtained the same blue screen and message. 

    Do you have another idea about what can I check ?

    When I ran the asdk-prechecker.ps1 it was correct, no errors, no warnings. 


    • Edited by Chiunti Thursday, October 5, 2017 4:30 PM
    Thursday, October 5, 2017 4:04 PM
  • Seems that CloudBuilder.vhdx do not contain storage driver for controller on witch host OS installed.

    Try to use this guide to inject one you need: https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/add-and-remove-drivers-to-an-offline-windows-image

    • Marked as answer by Chiunti Thursday, October 5, 2017 11:33 PM
    Thursday, October 5, 2017 4:46 PM
  • Thank you so much for your help, the problem was solved. I injected the storage driver for controller on CloudBuilder.vhdx with dism command. After that I rebooted the host and I can boot with the Azure Stack image (CloudBuilder.vhdx) without any problem. 

    Thursday, October 5, 2017 11:32 PM