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Laptop which had project on has died, need to install on New PC RRS feed

  • Question

  • Hi,

    I had a laptop which I purchased MS Project Standard 2019 on and installed using the product key. This laptop has since died (hard drive corrupted) and now I need to transfer ontop my PC. I attempted to do this and it said Key has already been used.... I can't access my old laptop at all so how do I get it installed on PC?

    Thanks

    Katie

    Thursday, April 30, 2020 11:14 AM

All replies

  • If  you cant uninstall because the laptop is dead, log into the Microsoft account and look at your profile.  it will show your licences and laptops associated with the software.  Delete the laptop from profile and it will release the license.

    Michael Wharton, Past MVP, MBA, PMP and a Great Guy <br/> Website http://www.WhartonComputer.com <br/> Blog http://MyProjectExpert.com contains my field notes and SQL queries

    Thursday, April 30, 2020 11:29 PM
    Moderator