none
Status update not showing for approval with status manager? RRS feed

  • Question

  • I've checked the following as to why the status manager cannot see a status update that the timesheet tables are showing is pending approval:

    • Approval Center has no filter
    • Status update has not already been approved in Approval Center history
    • User can approve/reject other status updates in Approval Center
    • User is Status Manager for the task
    • Task is Published
    • Task is not Locked
    • Assignment has remaining work
    • Assigned resource is Assignment Owner

    Is there anything I'm missing?


    • Edited by project11 Monday, October 21, 2019 10:07 PM
    Monday, October 21, 2019 10:04 PM

All replies

  • Hi,

    was the status update sent? Ask the team member to check if changes had been submitted by clicking on the task name in timesheet. With Single Entry Mode enabled, the timesheet has to be sent. Without Single entry Mode, the status update has to be sent. Perhaps it was only saved?

    Barbara


    Barbara Henhapl Blog (English/German)

    Tuesday, October 22, 2019 3:00 PM
    Moderator