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Cannot change UPN from Microsoft Account Sources of authority RRS feed

  • Question

  • How to change UPN (I never defined, I suspect the name auto generate when define new active directory). The UPN probably a master UPN since the source of authority = Microsoft account.

    I can change the other UPN since the user name textbox enable, but for the master UPN text box disable

    Please Advice and Thanks B4

    Saturday, October 19, 2019 1:34 PM

All replies

  • Hello Sandi,

    Do you want to try and change the UPN of a personal Microsoft account? Can you give more details like 

    UPN: User@outlook.com 

    New UPN: user@mycompany.com?  Can you elaborate on what you mean by master UPN? A screenshot would help as well.

    If you are trying to change the UPN of a personal account, then I am afraid it might not be possible as it is populated automatically at the time of creation. 


    Please take a moment to "Mark as Answer" and/or "Vote as Helpful" wherever applicable. Thanks!

    Wednesday, October 23, 2019 11:23 AM
    Moderator