outlook connection problem exchange server 2013 cu23 RRS feed

  • Question

  • Users access their mailbox via outlook web app. On the other hand, the outlook client cannot connect to the Exchange Server 2013 server cu23
    Friday, July 16, 2021 2:19 PM

All replies

  • Hi,
    I am using exchange 2016, facing newly create users login problem in owa and outlook.
    getting error through owa. old users working properly.

    (Something went wrong
    The account you have signed in with doesn’t have access to email. Please sign out, then sign in to Outlook with another account. {0}

    X-ClientId: ZL9U – O3HV – 40MF – MB7EPD3SOA
    X-OWA-Error: SDServerErr;Microsoft.Exchange.Clients.Owa2.Server.Core.OwaNotMailEnabledException
    Date: 7/10/2018 8:24:25 AM

    Fewer details…)

    how to resolve.

    Tuesday, July 20, 2021 5:23 AM
  • Please help me this issue i have facing same problem
    Saturday, July 31, 2021 11:53 PM
  • You need to check if mailbox is created properly for this user. Is mailbox database mounted?

    In EAC portal recipient select the user and enable OWA option is on right side corner.

    Happy emailing...

    Tuesday, August 10, 2021 5:01 PM
  • Try this :  


    Monday, August 23, 2021 7:43 PM
  • Try this :  


    Monday, August 23, 2021 7:44 PM
  • Try this :  


    Monday, August 23, 2021 7:44 PM
  • Hi,

    Please let me know the error information when user try to access their mailbox.

    Besides,please verify if any user can access mailbox successfully.

    Tuesday, August 24, 2021 1:50 AM
  • Have you tried repairing Outlook via Programs and Features?
    Thursday, August 26, 2021 9:33 AM
  • There different factors which are preventing Outlook application to connect the Exchange Server. Some of these reason may be deleted mailbox from sever, internet connectivity issue, or corrupt OST file etc. However, you can resolve this Outlook connecting issue by fixing OST file corruption by reaping OST files, restart & check connectivity issue, disable add-ons, repairing MS Office etc. I hope these sets of actions may resolve your Outlook cannot connect to the Exchange Server issue.
    Tuesday, October 19, 2021 7:42 AM
  • Are you sure the problem is not with firewall?
    Thursday, October 28, 2021 8:25 AM
  • Great
    Tuesday, November 23, 2021 6:39 AM