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My Campaign doesn't run RRS feed

  • Question

  • My Campaign of this app doesn't run(Microsoft community ads) from may-28, while my others are still running well.

    Saturday, June 3, 2017 8:21 AM

All replies

  • Hello L.a.t,

    I found the campaign in flight ended state in the backend. We will investigate more to check if this is due to credit exhaustion or bug and get back to you. If it is a bug, i will make changes to the campaign in the backend as soon as possible so that it starts delivering.

    Thanks,

    Vikram [MSFT]

    Monday, June 5, 2017 4:53 AM
  • Hello  L.a.t,,

    We checked your community credits and found them to be zero. All your credits are spent in a single day. So, campaign not delivering is as per logic.

    Please let me know if you need any further assistance.

    Thanks,

    Vikram [MSFT]

    Monday, June 5, 2017 9:31 AM
  • My campaign is Community ads , not paid ads
    So let check it again please. 

    Tuesday, June 6, 2017 1:35 AM