App isn't found by Keywords - drives me really crazy! RRS feed

  • Question

  • Hi there, I wrote an app (enigma2 Smart Remote) for enigma2 based DVB satellite, terrestrial and cable digital television receivers like Dreambox, Xtrend, Vu+, Gigablue or Technomate. So when I published the app, I submitted all manufacture's names of such devices as keywords, because if I own a Dreambox, I would search for "Dreambox" in the store. There are some apps found, but not mine.

    I spent many hours of programming for this app and it drives me really crazy when no one can find it and the people are downloading the apps by other developers, that's not fair!

    Deep Link: https://www.microsoft.com/store/apps/9nblggh6cb2x

    I already contacted the Microsoft Support 3x times, but they couldn't help me. And as I can see from forums and MS Fan sites I'm not the only one with this problem...
    • Edited by Frommert Sunday, January 17, 2016 9:14 AM
    Sunday, January 17, 2016 9:08 AM

All replies

  • Seems need to wait a feeew days for the first publish.

    • Edited by Exilerrr Sunday, January 17, 2016 12:28 PM
    Sunday, January 17, 2016 12:23 PM
  • App was published 3 months ago...
    Tuesday, January 19, 2016 8:47 PM
  • Hello Frommert,

    Since you have mentioned previously opened tickets with us, can you please help to provide them so we may check into them appropriately? Thank you!

    Friday, January 22, 2016 8:35 PM