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Migrating F2P game from one account to another. Loosing Recommended status? RRS feed

  • Question

  • Hello!

    We are initiating games migration from one dev account to another. Unfortunately, Microsoft cannot make a migration of our F2P game (with IAPs) because of game has in-apps. We have to close old account where this game is selling. Also the game is in Recommended status now. We would like to know if there is any way we can upload the game on the new account and get into the same category or upper? :)
    Please, advise, assist or forward us to the useful person/link. 

    Thanks!

    Victoria

    Tuesday, July 31, 2018 11:59 AM

Answers

  • Hi Realore,
    >if there is any way we can upload the game on the new account and get into the same category or upper?
    No, the app certification is only valid for the app’s unique identity which assigned by the Microsoft Store. The app’s identity elements establish the “package family” to which all of its packages belong. 
    So the certification only valid for the developer and his one particular app. Either of app name and publisher changes , the app must go through the certification process again.
    Best Regards
    Daisy  Tian

    MSDN Community Support
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    • Marked as answer by Realore Thursday, August 2, 2018 10:11 AM
    Wednesday, August 1, 2018 8:10 AM