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Windows App Certification Failed - Cannot Launch App RRS feed

  • Question

  • I'm having trouble on trying to pass Windows App Certification Kit (WACK) before submitting my app to the windows store. On x64 platform version launch test WACK keeps displaying failed in the platform version launch and app launch cannot launch app. I don't know what to do or where to verify any settings that could cause the failure message to display. I have recently updated my visual studio from 2017 to 2019. Also I have updated the targeting version of windows 10 example (1809, 1903, 1709, etc). Please help me this the only issue I'm trying to fix before submitting my app to the store. Here's a screenshot of the WACK failed message below.


    • Edited by AskMr.Smalls Wednesday, June 26, 2019 10:21 PM add space between text and screenshot.
    Wednesday, June 26, 2019 10:21 PM

All replies

  • Hi AskMr.Smalls,

    Did your app run normally before packaging it? What's the minimum version and target version of your app? Did you make a blank sample to see if it can pass the WACK test? The local WACK test is optional, there is a online WACK for each publishing app, if the blank sample meet the same issue as this issue, you could upload the package to the Store directly.  If your app pass the online WACK, there may be some things wrong with your local WACK.

    Best regards

    Daisy  Tian


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.


    Thursday, June 27, 2019 2:04 AM
    Moderator
  • Yes, My app did run normally before packaging it. The minimum version is windows 10 creators Update 1709 Build 16299. The target version is 1903 build 18362. No, I didn't not create a blank sample. what I did was package only ARM and x86 I was able to pass the WACK test. Where is the online WACK test located?
    Friday, June 28, 2019 9:28 PM
  • Hi AskMr.Smalls,

    >Where is the online WACK test located?
    After you successfully upload the app's packages and submit the app for certification, the packages are queued for testing.During this certification process, several tests are conducted:Security tests,Technical compliance tests(tested by the WACK),Content compliance.

    Best regards

    Daisy  Tian


    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Monday, July 1, 2019 1:56 AM
    Moderator