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RESOLVED: Windows Phone - Payout UI is displaying incorrect Store Fee in certain circumstances RRS feed

  • Question

  • Update 8/25: All historical csv payout exports have been updated.  This issue is fully resolved.

    Update 7/31: Updates to historical csv payout exports is still underway.  New target date is second week of August.

    Update 7/8: Updates to historical csv payout exports is still being worked on.  The current target is July 2015, but an exact date has not been locked.  I will update this post when more information becomes available.

    Update 6/9: All 2015 csv payout exports have the appropriate Store Fee displayed. Updates to historical csv payout exports will occur later this month.

    Update 5/7: The fix for the below issue has been deployed.  It will propagate to the Windows Phone Dev Center payout UI and the April 2015 and May 2015 csv payout exports over the next couple days.  Updates to historical csv payout exports will occur later this month.

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    We are aware of an issue that is impacting the Windows Phone Dev Center payout UI. In certain circumstances (not all), the amount shown for the Store Fee is being displayed incorrectly.

    We have confirmed that it is solely a reporting issue.  The payout calculation is unaffected, therefore your payout amount is correct.

    Teams are engaged and currently triaging the issue.

    As updates become available, I will add them to this post.

    Thank you,

    Patrick










    • Edited by PatrickMSFT Tuesday, August 25, 2015 10:43 PM Resolved
    Tuesday, April 14, 2015 5:35 PM