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Proposed AnswerUnable to install SQl Server 2005 SP2 - Unexpected error

  • Tuesday, February 20, 2007 9:49 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     I am trying to install SQl Server 2005 SP2 but it was throwing an unexpected error when trying to install "setup support files".

    O/s: Windows Server 2003 SP1

    Product: SQL Server 2005 Standard Edition

    Log file shows:

    +++++++++++++++++++

    === Verbose logging started: 2/20/2007  16:05:42  Build type: SHIP UNICODE 3.01.4000.2435  Calling process: F:\SQL2005sp2\hotfix.exe ===
    MSI (c) (74:68) [16:05:42:635]: Resetting cached policy values
    MSI (c) (74:68) [16:05:42:635]: Machine policy value 'Debug' is 0
    MSI (c) (74:68) [16:05:42:635]: ******* RunEngine:
               ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (74:68) [16:05:42:635]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (74:68) [16:05:42:635]: Grabbed execution mutex.
    MSI (c) (74:68) [16:05:42:729]: Cloaking enabled.
    MSI (c) (74:68) [16:05:42:729]: Attempting to enable all disabled priveleges before calling Install on Server
    MSI (c) (74:68) [16:05:42:745]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (20:70) [16:05:42:792]: Grabbed execution mutex.
    MSI (s) (20:68) [16:05:42:792]: Resetting cached policy values
    MSI (s) (20:68) [16:05:42:792]: Machine policy value 'Debug' is 0
    MSI (s) (20:68) [16:05:42:792]: ******* RunEngine:
               ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (20:68) [16:05:42:792]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (20:68) [16:05:42:823]: File will have security applied from OpCode.
    MSI (s) (20:68) [16:05:42:901]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi' against software restriction policy
    MSI (s) (20:68) [16:05:42:901]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi has a digital signature
    MSI (s) (20:68) [16:05:43:151]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (20:68) [16:05:43:151]: End dialog not enabled
    MSI (s) (20:68) [16:05:43:151]: Original package ==> C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
    MSI (s) (20:68) [16:05:43:151]: Package we're running from ==> C:\WINDOWS\Installer\1348fe1.msi
    MSI (s) (20:68) [16:05:43:151]: APPCOMPAT: looking for appcompat database entry with ProductCode '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
    MSI (s) (20:68) [16:05:43:151]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (20:68) [16:05:43:167]: MSCOREE not loaded loading copy from system32
    MSI (s) (20:68) [16:05:43:182]: Opening existing patch 'C:\WINDOWS\Installer\1553df86.msp'.
    MSI (s) (20:68) [16:05:43:182]: Note: 1: 2203 2: C:\WINDOWS\Installer\1553df86.msp 3: -2147287038
    MSI (s) (20:68) [16:05:43:182]: Couldn't find local patch 'C:\WINDOWS\Installer\1553df86.msp'. Looking for it at its source.
    MSI (s) (20:68) [16:05:43:182]: Resolving Patch source.
    MSI (s) (20:68) [16:05:43:182]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (20:68) [16:05:43:182]: User policy value 'DisableMedia' is 0
    MSI (s) (20:68) [16:05:43:182]: Machine policy value 'AllowLockdownMedia' is 0
    MSI (s) (20:68) [16:05:43:182]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (s) (20:68) [16:05:43:182]: SOURCEMGMT: Looking for sourcelist for product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
    MSI (s) (20:68) [16:05:43:182]: SOURCEMGMT: Adding {EE92F683-5F5C-4970-BB0B-9AC591B60268}; to potential sourcelist list (pcode;disk;relpath).
    MSI (s) (20:68) [16:05:43:182]: SOURCEMGMT: Now checking product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
    MSI (s) (20:68) [16:05:43:182]: SOURCEMGMT: Media is enabled for product.
    MSI (s) (20:68) [16:05:43:182]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (s) (20:68) [16:05:43:182]: SOURCEMGMT: Trying source \\TEST\f$\cff417a74df5a718124f2a95bdecdc32\HotFixSqlSupport\Files\.
    MSI (s) (20:68) [16:05:43:213]: Note: 1: 2203 2: \\TEST\f$\cff417a74df5a718124f2a95bdecdc32\HotFixSqlSupport\Files\SqlSupport.msp 3: -2147287037
    MSI (s) (20:68) [16:05:43:213]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
    MSI (s) (20:68) [16:05:43:213]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
    MSI (s) (20:68) [16:05:43:213]: SOURCEMGMT: Processing net source list.
    MSI (s) (20:68) [16:05:43:213]: SOURCEMGMT: Trying source \\TEST\f$\a81c0730a34f964148\HotFixSqlSupport\Files\.
    MSI (s) (20:68) [16:05:43:213]: Note: 1: 2203 2: \\TEST\f$\a81c0730a34f964148\HotFixSqlSupport\Files\SqlSupport.msp 3: -2147287037
    MSI (s) (20:68) [16:05:43:213]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
    MSI (s) (20:68) [16:05:43:213]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
    MSI (s) (20:68) [16:05:43:213]: SOURCEMGMT: Processing media source list.
    MSI (s) (20:68) [16:05:44:245]: SOURCEMGMT: Resolved source to: 'SqlSupport.msp'
    MSI (s) (20:68) [16:06:14:619]: Note: 1: 1314 2: SqlSupport.msp
    MSI (s) (20:68) [16:06:14:619]: Unable to create a temp copy of patch 'SqlSupport.msp'.
    MSI (s) (20:68) [16:06:14:619]: Note: 1: 1708
    MSI (s) (20:68) [16:06:14:619]: Note: 1: 2729
    MSI (s) (20:68) [16:06:14:619]: Note: 1: 2729
    MSI (s) (20:68) [16:06:14:619]: Product: Microsoft SQL Server Setup Support Files (English) -- Installation failed.

    MSI (s) (20:68) [16:06:14:619]: MainEngineThread is returning 1635
    This patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package.
    C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
    MSI (c) (74:68) [16:06:14:729]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (74:68) [16:06:14:729]: MainEngineThread is returning 1635
    === Verbose logging stopped: 2/20/2007  16:06:14 ===

    +++++++++++++++++++++++

     

All Replies

  • Tuesday, February 20, 2007 10:52 PMSamuel Lester - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer

    This error typically results from installing over a network.  Can you try to copy the package locally and run from there to see if that works?

    Thanks,
    Sam Lester (MSFT)

  • Wednesday, February 21, 2007 2:41 AMJonathan M_ Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I am getting the same error. The first time I got this error I was installing it via the network so I've copied SP2 directly on the server and I still get the same error results.

    (There's a error windows that says "The following unexpected error occurred: Unable to install Windows Installer MSI file")

    Jonathan

     

  • Wednesday, February 21, 2007 6:40 AMJygoman Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    try stopping and restarting the sql service and applying the sp2 locally rather then over the network.
  • Wednesday, February 21, 2007 3:02 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     Samuel Lester - MSFT wrote:

    This error typically results from installing over a network.  Can you try to copy the package locally and run from there to see if that works?

    Thanks,
    Sam Lester (MSFT)

    I am running this package locally. It didn't work

  • Wednesday, February 21, 2007 3:05 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     Jygoman wrote:
    try stopping and restarting the sql service and applying the sp2 locally rather then over the network.

    even stopping and restarting sql service and applying the sp2 locally dosen't work

  • Thursday, February 22, 2007 1:11 AMMikeL_ Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I also encountered this error while installing SP2 to a named instance of SQL 2005 SP1 (x86).   The error occured at the "Setup Support Files" step.   I was installing locally and have tried a couple of times with restarts in between.

    Any ideas?

    This is the last part of hotfix.log:

    02/22/2007 12:07:31.009 Attempting to pause the 32 bit ngen queue
    02/22/2007 12:07:31.764 Installing product: Redist9
    02/22/2007 12:07:31.779 Installing instance: Setup Support Files
    02/22/2007 12:07:31.810 Installing target: MELYMGMT9
    02/22/2007 12:07:31.825 Installing file: SqlSupport.msi
    02/22/2007 12:07:32.303 Copy Engine: Creating MSI install log file at: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log
    02/22/2007 12:07:32.318 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    02/22/2007 12:07:32.334 Registry: Cannot read registry key value "Debug"
    02/22/2007 12:08:04.739 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    02/22/2007 12:08:04.770 Registry: Cannot read registry key value "Debug"
    02/22/2007 12:08:04.801 Copy Engine: Error, unable to install MSI file: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
    02/22/2007 12:08:04.816 The following exception occurred: Unable to install Windows Installer MSI file  Date: 02/22/2007 12:08:04.816  File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp  Line: 1378
    02/22/2007 12:08:12.490 Watson: Param1 = Unknown
    02/22/2007 12:08:12.521 Watson: Param2 = 0x663
    02/22/2007 12:08:12.536 Watson: Param3 = Unknown
    02/22/2007 12:08:12.552 Watson: Param4 = 0x663
    02/22/2007 12:08:12.567 Watson: Param5 = copyengine.cpp@1378
    02/22/2007 12:08:12.598 Watson: Param6 = Unknown
    02/22/2007 12:08:12.613 Watson: Param7 = Redist9
    02/22/2007 12:08:12.629 Watson: Param8 = @
    02/22/2007 12:08:12.660 Watson: Param9 = x86
    02/22/2007 12:08:12.690 Watson: Param10 = 3042
    02/22/2007 12:08:12.721 Attempting to continue the 32 bit ngen queue
    02/22/2007 12:09:05.982 Watson: Param1 = Unknown
    02/22/2007 12:09:06.013 Watson: Param2 = 0x643
    02/22/2007 12:09:06.044 Watson: Param3 = Unknown
    02/22/2007 12:09:06.075 Watson: Param4 = 0x663
    02/22/2007 12:09:06.091 Watson: Param5 = copyengine.cpp@1378
    02/22/2007 12:09:06.122 Watson: Param6 = Unknown
    02/22/2007 12:09:06.137 Watson: Param7 = Redist9
    02/22/2007 12:09:06.153 Watson: Param8 = @
    02/22/2007 12:09:06.168 Watson: Param9 = x86
    02/22/2007 12:09:06.246 Watson: Param10 = 3042

     

     

  • Thursday, February 22, 2007 4:19 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Can someone please post a solution for this problem..
  • Thursday, February 22, 2007 10:49 PMDave Young - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    We should take this a step at a time.

    Can you check for the existence of the cached SQL support MSI located here:

    C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi

    I am thinking that you have either run out of disk space for the cached MSI to be saved correctly, or you do not have full permissions to this MSI.

     

  • Friday, February 23, 2007 12:16 AMMikeL_ Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Thanks Dave.

    The path C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033 is empty once the failure happens, however there was a SqlSupport.msi file there briefly prior to failure.

    I've got 4GB of free space on the drive and am a member of the administrators group.

  • Friday, February 23, 2007 12:49 AMDave Young - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Apparently this is a known problem that several other customers have hit.  Basically your cached copy (cached by Windows Installer) of an MSP is missing from your drive, and so Windows Installer is trying to locate it again from the original install location, which is a temp path which no longer exists.

    Specifically, the MSI log refers to the following:

    C:\WINDOWS\Installer\1553df86.msp

    I am trying to find a workaround that will restore this file so that you can proceed.  Without this file, MSI wil continue to complain.

     

  • Friday, February 23, 2007 7:16 PMPeter Saddow - MicrosoftModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    We are still investigating this issue.  Are you running on a single instance of multi-instance machine?

    Thanks,

    Peter Saddow

  • Friday, February 23, 2007 7:51 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Peter Saddow MSFT wrote:

    We are still investigating this issue.  Are you running on a single instance of multi-instance machine?

    Thanks,

    Peter Saddow

    single instance.

  • Friday, February 23, 2007 7:58 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    My current SQL Server Standard product version is "9.00.2153.00"

    May be it helps in your investigation

    Thanks

     

  • Friday, February 23, 2007 8:57 PMPeter Saddow - MicrosoftModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    That may help. Can you provide us the summary.txt file that SQL SP2 creates?  It should be located in %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix.

     

    Thanks,

    Peter

  • Friday, February 23, 2007 9:26 PMMatthijs van Kesteren Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I'm also having the same problem while upgrading to SP2 error message is:

    ---------------------------
    Unexpected Error Occurred
    ---------------------------
    The following unexpected error occurred:

    Unable to install Windows Installer MSI file
    ---------------------------
    OK  
    ---------------------------

    Im currently running SQL Server 2005 SP1 with hotfixes (version number: 9.00.2153.00) on a Windows Vista Enterprise version with the latest updates. I've also tried running the hotfix.exe with a run as administrator after I extracted the package, but unfortunatly still the same result. Could it be a problem that I installed SP1 for Visual Studio, it's something that windows update came with last week.

    Thanks,

  • Saturday, February 24, 2007 1:08 AMPeter Saddow - MicrosoftModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Can you provide us the summary.txt file that SQL SP2 creates?  It should be located in %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix.

     

    Thanks,

    Peter Saddow

  • Saturday, February 24, 2007 2:01 AMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Peter Saddow MSFT wrote:

    That may help. Can you provide us the summary.txt file that SQL SP2 creates?  It should be located in %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix.

     

    Thanks,

    Peter

     

    here is the summary.txt file:

    ################################################################################

    Time: 02/21/2007 09:56:38.894
    KB Number: KB921896
    Machine: TEST
    OS Version: Microsoft Windows Server 2003 family, Enterprise Edition Service Pack 1 (Build 3790)
    Package Language: 1033 (ENU)
    Package Platform: x86
    Package SP Level: 2
    Package Version: 3042
    Command-line parameters specified:
    Cluster Installation: No

    **********************************************************************************
    Prerequisites Check & Status
    SQLSupport: Failed

    **********************************************************************************
    Products Detected                         Language  Level  Patch Level       Platform  Edition
    Setup Support Files                       ENU                               x86      
    Database Services (MSSQLSERVER)           ENU       SP1    2005.090.2153.00  x86       STANDARD
    Analysis Services (MSSQLSERVER)           ENU       SP1    2005.090.2153.00  x86       STANDARD
    Reporting Services (MSSQLSERVER)          ENU       SP1       9.00.2153.00  x86       STANDARD
    Notification Services                     ENU       SP1       9.00.2153.00  x86       STANDARD
    Integration Services                      ENU       SP1       9.00.2153.00  x86       STANDARD
    SQL Server Native Client                  ENU                               x86      
    Client Components                         ENU       SP1           9.1.2153  x86       STANDARD
    MSXML 6.0 Parser                          ENU                               x86      
    SQLXML4                                   ENU                               x86      
    Backward Compatibility                    ENU                               x86      
    Microsoft SQL Server VSS Writer           ENU                               x86      

    **********************************************************************************
    Products Disqualified & Reason
    Product                                   Reason

    **********************************************************************************
    Processes Locking Files
    Process Name          Feature               Type          User Name                  PID
    wmiprvse.exe          SQL Server Native Client  Application                              1360
    MOMHost.exe           Database Services     Application                              2108
    wmiprvse.exe          Database Services     Application                              3692
    MOMHost.exe           Backward Compatibility  Application                              2308

    **********************************************************************************
    Product Installation Status
    Product                   : Setup Support Files
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSI file
    ----------------------------------------------------------------------------------
    Product                   : Database Services (MSSQLSERVER)
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Analysis Services (MSSQLSERVER)
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Reporting Services (MSSQLSERVER)
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Notification Services
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Integration Services
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : SQL Server Native Client
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Client Components
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : MSXML 6.0 Parser
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : SQLXML4
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Backward Compatibility
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Microsoft SQL Server VSS Writer
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------

    **********************************************************************************
    Summary
         One or more products failed to install, see above for details
         Exit Code Returned: 1603

    ################################################################################

  • Saturday, February 24, 2007 5:19 AMPeter Saddow - MicrosoftModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Looks like SQLSupport is not completely installed, as the version is not being shown in the summary.txt. Could you please go to Add or Programs and search for "Microsoft SQL Server Setup Support". Does it exist? Click on "Click on for support information" to see what version is installed. 

    I suspect, if you uninstall SQLSupport if it exists in Add or Remove Programs and reinstall from the original media your problem will be resolved. The SQLSupport.MSI would be in the \Servers\Setup folder on the original SQL Server 2005 media. But since we have not reproduce the problem yet, I can't be 100% sure this will work.

     

    Thanks,

    Peter Saddow

  • Saturday, February 24, 2007 8:52 AMMehdy M Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I get exactly the same error while installing SQL Server 2005 SP2
    I've uploaded the log files here:

    http://www.mobtakeran.com/kb921896.rar

    I also noticed another error in event viewer before the main error :

    ---------
    Event Type: Error
    Event Source: MsiInstaller
    Event ID: 10005
    User: MOBTAKER\administrator
    Computer: BASE
    Description:
    Product: Microsoft SQL Server 2005 -- Error 29506. SQL Server Setup failed to modify security permissions on file C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Data\ for user administrator. To proceed, verify that the account and domain running SQL Server Setup exist, that the account running SQL Server Setup has administrator privileges, and that exists on the destination drive.
    ---------
    note : administrator has all the needed privileges,
    then the final error happens:
    ---------
    Event Type: Error
    Event Source: MsiInstaller
    Event Category: None
    Event ID: 1023
    Date: 2/24/2007
    Time: 12:06:02 PM
    User: MOBTAKER\administrator
    Computer: BASE
    Description:
    Product: Microsoft SQL Server 2005 - Update 'Service Pack 2 for SQL Server Database Services 2005 ENU (KB921896)' could not be installed. Error code 1603. Additional information is available in the log file C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB921896_sqlrun_sql.msp.log.
    ---------

    Any Ideas?

    Thanks
    Mehdy




  • Saturday, February 24, 2007 4:52 PMRay Rankins Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I am having exactly this same problem. It seems to be related to the sqlsupport.msi file. Before closing out the SP2 install, I looked in the temp folder it creates and there is a sqlsupport.msi file in there, in the \hotfixsqlsupport\files directory. So, it's curious why it has a problem copying it to the C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033 as it states in the hotfix log file. I even copied it manually hoping that would help it find it there, but that didn't work either.

    SP2 installed fine on another SQL Server instance I have running. I did check the "Add or Remove Programs" control panel and one thing that's different on the machine where it fails to install is that is shows under the Microsoft SQL Sever Setup Support Files a Service Pack 1 Microsoft SQl Server Setup Support Files ENU entry. This is not on the other machine where SP2 installed just fine. The "Microsoft SQL Sever Setup Support Files a Service Pack 1 Microsoft SQl Server Setup Support Files ENU" says "this update cannot be removed". Could that be the cause of the problem? I'll try uninstalling the SQL Server Setup Support file entirely and see if that helps. IN the meantime, here are my Redist9_Hotfix_KB921896_SqlSupport.msi.log and Hotfix.log files:

    ------------------------------

    === Verbose logging started: 2/24/2007  11:19:35  Build type: SHIP UNICODE 3.01.4000.2435  Calling process: d:\1ab55fcb3ce8e6062c4371\hotfix.exe ===
    MSI (c) (A8:68) [11:19:35:140]: Resetting cached policy values
    MSI (c) (A8:68) [11:19:35:140]: Machine policy value 'Debug' is 0
    MSI (c) (A8:68) [11:19:35:140]: ******* RunEngine:
               ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (A8:68) [11:19:35:140]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (A8:68) [11:19:35:140]: Grabbed execution mutex.
    MSI (c) (A8:68) [11:19:35:156]: Cloaking enabled.
    MSI (c) (A8:68) [11:19:35:156]: Attempting to enable all disabled priveleges before calling Install on Server
    MSI (c) (A8:68) [11:19:35:156]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (7C:00) [11:19:35:187]: Grabbed execution mutex.
    MSI (s) (7C:54) [11:19:35:187]: Resetting cached policy values
    MSI (s) (7C:54) [11:19:35:187]: Machine policy value 'Debug' is 0
    MSI (s) (7C:54) [11:19:35:187]: ******* RunEngine:
               ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (7C:54) [11:19:35:187]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (7C:54) [11:19:35:234]: File will have security applied from OpCode.
    MSI (s) (7C:54) [11:19:35:296]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi' against software restriction policy
    MSI (s) (7C:54) [11:19:35:296]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi has a digital signature
    MSI (s) (7C:54) [11:19:36:796]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (7C:54) [11:19:36:796]: End dialog not enabled
    MSI (s) (7C:54) [11:19:36:796]: Original package ==> C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
    MSI (s) (7C:54) [11:19:36:796]: Package we're running from ==> C:\WINDOWS\Installer\537f714.msi
    MSI (s) (7C:54) [11:19:36:796]: APPCOMPAT: looking for appcompat database entry with ProductCode '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
    MSI (s) (7C:54) [11:19:36:796]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (7C:54) [11:19:36:796]: MSCOREE not loaded loading copy from system32
    MSI (s) (7C:54) [11:19:36:796]: Couldn't find local patch ''. Looking for it at its source.
    MSI (s) (7C:54) [11:19:36:796]: Resolving Patch source.
    MSI (s) (7C:54) [11:19:36:796]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (7C:54) [11:19:36:796]: User policy value 'DisableMedia' is 0
    MSI (s) (7C:54) [11:19:36:796]: Machine policy value 'AllowLockdownMedia' is 0
    MSI (s) (7C:54) [11:19:36:796]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (s) (7C:54) [11:19:36:796]: SOURCEMGMT: Looking for sourcelist for product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
    MSI (s) (7C:54) [11:19:36:796]: Note: 1: 1706 2: {EE92F683-5F5C-4970-BB0B-9AC591B60268} 3: 
    MSI (s) (7C:54) [11:19:36:828]: SOURCEMGMT: Failed to resolve source
    MSI (s) (7C:54) [11:19:36:828]: Note: 1: 1708
    MSI (s) (7C:54) [11:19:36:828]: Note: 1: 2729
    MSI (s) (7C:54) [11:19:36:828]: Note: 1: 2729
    MSI (s) (7C:54) [11:19:36:828]: Product: Microsoft SQL Server Setup Support Files (English) -- Installation failed.

    MSI (s) (7C:54) [11:19:36:828]: MainEngineThread is returning 1612
    The installation source for this product is not available.  Verify that the source exists and that you can access it.
    C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
    MSI (c) (A8:68) [11:19:36:937]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (A8:68) [11:19:36:937]: MainEngineThread is returning 1612
    === Verbose logging stopped: 2/24/2007  11:19:36 ===

    ************************************************************************************
    Hotfilx.log
    ************************************************************************************

    02/24/2007 11:16:22.281 ================================================================================
    02/24/2007 11:16:22.312 Hotfix package launched
    02/24/2007 11:16:22.562 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:22.625 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:22.718 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:22.828 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:22.906 Local Computer:
    02/24/2007 11:16:23.031 Target Details: LATITUDED810
    02/24/2007 11:16:23.109   commonfilesdir = C:\Program Files\Common Files
    02/24/2007 11:16:23.187   lcidsupportdir = d:\1ab55fcb3ce8e6062c4371\1033
    02/24/2007 11:16:23.265   programfilesdir = C:\Program Files
    02/24/2007 11:16:23.359   programfilesdir_wow = C:\Program Files
    02/24/2007 11:16:23.437   supportdir = d:\1ab55fcb3ce8e6062c4371
    02/24/2007 11:16:23.484   supportdirlocal = d:\1ab55fcb3ce8e6062c4371
    02/24/2007 11:16:23.515   windir = C:\WINDOWS
    02/24/2007 11:16:23.593   winsysdir = C:\WINDOWS\system32
    02/24/2007 11:16:23.687   winsysdir_wow = C:\WINDOWS\SysWOW64
    02/24/2007 11:16:23.781
    02/24/2007 11:16:23.921 Enumerating applicable products for this patch
    02/24/2007 11:16:24.046 Found Redist 2005 product definition
    02/24/2007 11:16:24.140 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:24.203 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:24.296 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:24.406 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:25.750 Found Redist 2005 product definition
    02/24/2007 11:16:25.937 Found Redist 2005 product definition
    02/24/2007 11:16:26.031 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:26.093 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:26.171 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:26.234 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:27.609 Found SQL 2005 product definition
    02/24/2007 11:16:28.609 Enumeration: Determining QFE level for product instance SQL2005
    02/24/2007 11:16:28.765 Enumeration: Associated hotfix build information not found for the following file: c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
    02/24/2007 11:16:28.796 Enumeration: Found following QFE level for product instance SQL2005: 2047
    02/24/2007 11:16:28.859 Enumeration: Determining GDR branching Hotfix for product instance SQL2005
    02/24/2007 11:16:29.109 Enumeration: Associated hotfix build information not found for the following file: c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\SQLServr.exe
    02/24/2007 11:16:29.250 Enumeration: No GDR branch Hotfix found for product instance SQL2005
    02/24/2007 11:16:29.359 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:29.546 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:29.750 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:29.859 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:29.968 Product discovery completed during the install process for SQL2005
    02/24/2007 11:16:30.078 SP Level check completed during the install process for SQL2005
    02/24/2007 11:16:30.156 Product language check completed during the install process for SQL2005
    02/24/2007 11:16:30.218 Product version check completed during the install process for SQL2005
    02/24/2007 11:16:30.390 Command-line instance name check completed during the install process
    02/24/2007 11:16:30.437 SKU check completed during the install process for SQL2005
    02/24/2007 11:16:30.578 Baseline build check completed during the installation process for SQL2005
    02/24/2007 11:16:30.734 Baseline build check completed during the install process
    02/24/2007 11:16:30.828 Found OLAP Server 2005 product definition
    02/24/2007 11:16:31.453 Enumeration: Determining QFE level for product instance SQL2005
    02/24/2007 11:16:31.546 Enumeration: Associated hotfix build information not found for the following file: c:\Program Files\Microsoft SQL Server\MSSQL.2\OLAP\\Bin\msmdsrv.exe
    02/24/2007 11:16:31.656 Enumeration: Found following QFE level for product instance SQL2005: 2047
    02/24/2007 11:16:31.765 Enumeration: Determining GDR branching Hotfix for product instance SQL2005
    02/24/2007 11:16:31.859 Enumeration: Associated hotfix build information not found for the following file: c:\Program Files\Microsoft SQL Server\MSSQL.2\OLAP\\Bin\msmdsrv.exe
    02/24/2007 11:16:31.953 Enumeration: No GDR branch Hotfix found for product instance SQL2005
    02/24/2007 11:16:32.031 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:32.125 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:32.187 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:32.218 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:32.250 Product discovery completed during the install process for SQL2005
    02/24/2007 11:16:32.265 SP Level check completed during the install process for SQL2005
    02/24/2007 11:16:32.281 Product language check completed during the install process for SQL2005
    02/24/2007 11:16:32.296 Product version check completed during the install process for SQL2005
    02/24/2007 11:16:32.328 Command-line instance name check completed during the install process
    02/24/2007 11:16:32.359 Baseline build check completed during the installation process for SQL2005
    02/24/2007 11:16:32.390 Baseline build check completed during the install process
    02/24/2007 11:16:32.406 Found Notification Services 2005 product definition
    02/24/2007 11:16:33.062 Enumeration: Determining QFE level for product instance
    02/24/2007 11:16:33.171 Enumeration: Associated hotfix build information not found for the following file: c:\Program Files\Microsoft SQL Server\90\NotificationServices\9.0.242\\Bin\nsservice.exe
    02/24/2007 11:16:33.281 Enumeration: Found following QFE level for product instance : 2047
    02/24/2007 11:16:33.328 Enumeration: Determining GDR branching Hotfix for product instance
    02/24/2007 11:16:33.359 Enumeration: Associated hotfix build information not found for the following file: c:\Program Files\Microsoft SQL Server\90\NotificationServices\9.0.242\\Bin\nsservice.exe
    02/24/2007 11:16:33.375 Enumeration: No GDR branch Hotfix found for product instance
    02/24/2007 11:16:33.421 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:33.515 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:33.609 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:33.640 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:33.718 Product discovery completed during the install process for NS
    02/24/2007 11:16:33.765 SP Level check completed during the install process for NS
    02/24/2007 11:16:33.796 Product language check completed during the install process for NS
    02/24/2007 11:16:33.812 Product version check completed during the install process for NS
    02/24/2007 11:16:33.890 Baseline build check completed during the installation process for NS
    02/24/2007 11:16:33.921 Baseline build check completed during the install process
    02/24/2007 11:16:33.984 Found Report Server 2005 product definition
    02/24/2007 11:16:34.781 Enumeration: Determining QFE level for product instance SQL2005
    02/24/2007 11:16:35.140 Enumeration: Associated hotfix build information not found for the following file: c:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\\ReportServer\bin\ReportingServicesService.exe
    02/24/2007 11:16:35.312 Enumeration: Found following QFE level for product instance SQL2005: 2047
    02/24/2007 11:16:35.484 Enumeration: Determining GDR branching Hotfix for product instance SQL2005
    02/24/2007 11:16:35.671 Enumeration: Associated hotfix build information not found for the following file: c:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\\ReportServer\bin\ReportingServicesService.exe
    02/24/2007 11:16:35.796 Enumeration: No GDR branch Hotfix found for product instance SQL2005
    02/24/2007 11:16:35.906 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:36.046 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:36.093 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:36.156 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:36.187 Product discovery completed during the install process for SQL2005
    02/24/2007 11:16:36.250 SP Level check completed during the install process for SQL2005
    02/24/2007 11:16:36.328 Product language check completed during the install process for SQL2005
    02/24/2007 11:16:36.390 Product version check completed during the install process for SQL2005
    02/24/2007 11:16:36.453 Command-line instance name check completed during the install process
    02/24/2007 11:16:36.484 SKU check completed during the install process for SQL2005
    02/24/2007 11:16:36.531 Baseline build check completed during the installation process for SQL2005
    02/24/2007 11:16:36.609 Baseline build check completed during the install process
    02/24/2007 11:16:36.687 Found DTS 2005 product definition
    02/24/2007 11:16:37.421 Enumeration: Determining QFE level for product instance
    02/24/2007 11:16:37.625 Enumeration: Associated hotfix build information not found for the following file: c:\Program Files\Microsoft SQL Server\90\DTS\\Binn\msdtssrvr.exe
    02/24/2007 11:16:37.796 Enumeration: Found following QFE level for product instance : 2047
    02/24/2007 11:16:37.921 Enumeration: Determining GDR branching Hotfix for product instance
    02/24/2007 11:16:38.031 Enumeration: Associated hotfix build information not found for the following file: c:\Program Files\Microsoft SQL Server\90\DTS\\Binn\msdtssrvr.exe
    02/24/2007 11:16:38.171 Enumeration: No GDR branch Hotfix found for product instance
    02/24/2007 11:16:38.312 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:38.562 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:38.687 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:38.890 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:38.953 Product discovery completed during the install process for Integration Services
    02/24/2007 11:16:39.000 SP Level check completed during the install process for Integration Services
    02/24/2007 11:16:39.031 Product language check completed during the install process for Integration Services
    02/24/2007 11:16:39.062 Product version check completed during the install process for Integration Services
    02/24/2007 11:16:39.109 Baseline build check completed during the installation process for Integration Services
    02/24/2007 11:16:39.187 Baseline build check completed during the install process
    02/24/2007 11:16:39.234 Found SQL 2005 Tools product definition
    02/24/2007 11:16:40.000 Enumeration: Determining GDR branching Hotfix for product instance
    02/24/2007 11:16:40.015 Enumeration: Associated hotfix build information not found for the following file: c:\Program Files\Microsoft SQL Server\90\Tools\\Binn\VSShell\Common7\IDE\SQLWB.EXE
    02/24/2007 11:16:40.046 Enumeration: No GDR branch Hotfix found for product instance
    02/24/2007 11:16:40.062 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:40.093 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:40.109 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:40.140 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:40.156 Product discovery completed during the install process for SQL Tools
    02/24/2007 11:16:40.171 SP Level check completed during the install process for SQL Tools
    02/24/2007 11:16:40.187 Product language check completed during the install process for SQL Tools
    02/24/2007 11:16:40.203 Product version check completed during the install process for SQL Tools
    02/24/2007 11:16:40.234 SKU check completed during the install process for SQL Tools
    02/24/2007 11:16:40.250 Baseline build check completed during the installation process for SQL Tools
    02/24/2007 11:16:40.265 Baseline build check completed during the install process
    02/24/2007 11:16:40.296 Found Redist 2005 product definition
    02/24/2007 11:16:40.312 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:40.343 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:40.375 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:40.390 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:40.484 Found Redist 2005 product definition
    02/24/2007 11:16:40.562 Found Redist 2005 product definition
    02/24/2007 11:16:40.593 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:40.609 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:40.625 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:40.656 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:40.765 Found Redist 2005 product definition
    02/24/2007 11:16:40.781 Found Redist 2005 product definition
    02/24/2007 11:16:40.812 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:40.843 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:40.859 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:40.875 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:41.031 Found Redist 2005 product definition
    02/24/2007 11:16:41.062 Found Redist 2005 product definition
    02/24/2007 11:16:41.078 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:41.109 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    02/24/2007 11:16:41.125 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    02/24/2007 11:16:41.140 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    02/24/2007 11:16:41.265 Found Redist 2005 product definition
    02/24/2007 11:16:41.515 Product Enumeration Results:
    02/24/2007 11:16:41.562   INF File Name: d:\1ab55fcb3ce8e6062c4371\HotFixSqlncli.inf
    02/24/2007 11:16:41.593   baselinebuild = 1399
    02/24/2007 11:16:41.625   build = 3042
    02/24/2007 11:16:41.640   description = SQL Server Native Client
    02/24/2007 11:16:41.656   details = Service Pack for Microsoft SQL Server Native Client.
    02/24/2007 11:16:41.671   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:16:41.687   kbarticle = KB921896
    02/24/2007 11:16:41.703   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    02/24/2007 11:16:41.734   lcid = 1033
    02/24/2007 11:16:41.750   legalproductname = Microsoft SQL Native Client
    02/24/2007 11:16:41.781   machinetype = x86
    02/24/2007 11:16:41.812   package = HotFixSqlncli
    02/24/2007 11:16:41.843   packagetype = Hotfix
    02/24/2007 11:16:41.875   productcode = {50A0893D-47D8-48E0-A7E8-44BCD7E4422E}
    02/24/2007 11:16:41.906   productname = Redist9
    02/24/2007 11:16:41.937   recommendinstall = 1
    02/24/2007 11:16:41.984   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    02/24/2007 11:16:42.015   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    02/24/2007 11:16:42.046   splevel = 2
    02/24/2007 11:16:42.078   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    02/24/2007 11:16:42.109   supportdir = d:\1ab55fcb3ce8e6062c4371
    02/24/2007 11:16:42.140   upgradecode = {A6B19337-7392-4765-8675-5C25B758BA37}
    02/24/2007 11:16:42.171   version = 9
    02/24/2007 11:16:42.203
    02/24/2007 11:16:42.250   File Group Details: MSI
    02/24/2007 11:16:42.281     cachedmsipath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\Cache
    02/24/2007 11:16:42.312     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    02/24/2007 11:16:42.343     File Details: sqlncli.msi
    02/24/2007 11:16:42.375
    02/24/2007 11:16:42.406   Instance Details: SQL Server Native Client
    02/24/2007 11:16:42.437     fullversion = 9.00.2047.00
    02/24/2007 11:16:42.515     lcid = 1033
    02/24/2007 11:16:42.578     productcode = {50A0893D-47D8-48E0-A7E8-44BCD7E4422E}
    02/24/2007 11:16:42.593     qfelevel = 2047
    02/24/2007 11:16:42.640     sp = -1
    02/24/2007 11:16:42.671
    02/24/2007 11:16:42.703 Product Enumeration Results:
    02/24/2007 11:16:42.734   INF File Name: d:\1ab55fcb3ce8e6062c4371\HotFixSqlncli_x64.inf
    02/24/2007 11:16:42.765   baselinebuild = 1399
    02/24/2007 11:16:42.796   build = 3042
    02/24/2007 11:16:42.828   description = SQL Server Native Client
    02/24/2007 11:16:42.859   details = Service Pack for Microsoft SQL Server Native Client.
    02/24/2007 11:16:42.906   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:16:42.937   kbarticle = KB921896
    02/24/2007 11:16:42.968   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    02/24/2007 11:16:43.015   lcid = 1033
    02/24/2007 11:16:43.046   legalproductname = Microsoft SQL Native Client (64-bit)
    02/24/2007 11:16:43.078   machinetype = x64
    02/24/2007 11:16:43.109   package = HotFixSqlncli_x64
    02/24/2007 11:16:43.156   packagetype = Hotfix
    02/24/2007 11:16:43.187   productname = Redist9
    02/24/2007 11:16:43.218   recommendinstall = 1
    02/24/2007 11:16:43.250   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    02/24/2007 11:16:43.281   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    02/24/2007 11:16:43.328   splevel = 2
    02/24/2007 11:16:43.359   supportdir = d:\1ab55fcb3ce8e6062c4371
    02/24/2007 11:16:43.390   upgradecode = {6EC3319D-84BE-4C32-AA91-7D6057CF05A5}
    02/24/2007 11:16:43.421   version = 9
    02/24/2007 11:16:43.500
    02/24/2007 11:16:43.562   File Group Details: MSI
    02/24/2007 11:16:43.593     cachedmsipath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\Cache
    02/24/2007 11:16:43.625     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    02/24/2007 11:16:43.656     File Details: sqlncli_x64.msi
    02/24/2007 11:16:43.687
    02/24/2007 11:16:43.718 Product Enumeration Results:
    02/24/2007 11:16:43.765   INF File Name: d:\1ab55fcb3ce8e6062c4371\HotFixSqlSupport.inf
    02/24/2007 11:16:43.796   alwaysinstall = 1
    02/24/2007 11:16:43.828   baselinebuild = 1399
    02/24/2007 11:16:43.859   build = 3042
    02/24/2007 11:16:43.890   description = Setup Support Files
    02/24/2007 11:16:43.937   details = Service Pack for the SQL Server support files.
    02/24/2007 11:16:43.968   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:16:44.000   kbarticle = KB921896
    02/24/2007 11:16:44.031   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    02/24/2007 11:16:44.078   keyqualifier = 1
    02/24/2007 11:16:44.109   lcid = 1033
    02/24/2007 11:16:44.140   legalproductname = SQL Server 2005 Setup Support Files
    02/24/2007 11:16:44.187   machinetype = x86
    02/24/2007 11:16:44.218   package = HotFixSqlSupport
    02/24/2007 11:16:44.250   packagetype = Hotfix
    02/24/2007 11:16:44.281   productcode = {53F5C3EE-05ED-4830-994B-50B2F0D50FCE}
    02/24/2007 11:16:44.328   productname = Redist9
    02/24/2007 11:16:44.359   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    02/24/2007 11:16:44.390   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    02/24/2007 11:16:44.421   splevel = 2
    02/24/2007 11:16:44.468   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    02/24/2007 11:16:44.578   supportdir = d:\1ab55fcb3ce8e6062c4371
    02/24/2007 11:16:44.625   upgradecode = {3A91FA19-A197-467C-850F-0AFE90899371}
    02/24/2007 11:16:44.656   version = 9
    02/24/2007 11:16:44.687
    02/24/2007 11:16:44.718   File Group Details: MSI
    02/24/2007 11:16:44.750     cachedmsipath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\<MachineType>\<LCID>
    02/24/2007 11:16:44.796     parameters = REINSTALL=ALL
    02/24/2007 11:16:44.828     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    02/24/2007 11:16:44.859     File Details: SqlSupport.msi
    02/24/2007 11:16:44.890
    02/24/2007 11:16:44.921   Instance Details: Setup Support Files
    02/24/2007 11:16:44.968     lcid = 1033
    02/24/2007 11:16:45.000     productcode = {53F5C3EE-05ED-4830-994B-50B2F0D50FCE}
    02/24/2007 11:16:45.031     sp = -1
    02/24/2007 11:16:45.078
    02/24/2007 11:16:45.109 Product Enumeration Results:
    02/24/2007 11:16:45.140   INF File Name: d:\1ab55fcb3ce8e6062c4371\HotFixSQL.inf
    02/24/2007 11:16:45.171   baselinebuild = 1399
    02/24/2007 11:16:45.187   baselinebuildmax = 3042
    02/24/2007 11:16:45.234   build = 3042
    02/24/2007 11:16:45.265   description = Database Services
    02/24/2007 11:16:45.296   details = Service Pack for the SQL Server database engine, and the tools for managing relational and XML data, Replication, and Full-Text Search.
    02/24/2007 11:16:45.328   installer = Hotfix
    02/24/2007 11:16:45.375   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:16:45.406   kbarticle = KB921896
    02/24/2007 11:16:45.437   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    02/24/2007 11:16:45.515   lcid = 1033
    02/24/2007 11:16:45.562   legalproductname = SQL Server Database Services 2005
    02/24/2007 11:16:45.593   machinetype = x86
    02/24/2007 11:16:45.640   package = HotFixSQL
    02/24/2007 11:16:45.671   packagetype = Hotfix
    02/24/2007 11:16:45.703   productname = SQL9
    02/24/2007 11:16:45.734   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    02/24/2007 11:16:45.765   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    02/24/2007 11:16:45.812   sku = DESKTOP,STANDARD,WORKGROUP,ENTERPRISE,SBS,OFFICE,MSDE,DEVELOPERDESKTOP,DEVELOPERSTANDARD,PERSONAL,DEVELOPER,EVAL
    02/24/2007 11:16:45.843   splevel = 2
    02/24/2007 11:16:45.875   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    02/24/2007 11:16:45.906   sqlutility = sqlcmd.exe
    02/24/2007 11:16:45.937   supportdir = d:\1ab55fcb3ce8e6062c4371
    02/24/2007 11:16:45.984   validateauthentication = true
    02/24/2007 11:16:46.015   version = 9
    02/24/2007 11:16:46.046
    02/24/2007 11:16:46.078   File Group Details: MSP
    02/24/2007 11:16:46.125     parameters = SQLBUILD=3042 KBNUMBER=KB921896 REBOOT=ReallySuppress
    02/24/2007 11:16:46.156     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    02/24/2007 11:16:46.187     File Details: sqlrun_sql.msp
    02/24/2007 11:16:46.234
    02/24/2007 11:16:46.265   Instance Details: SQL2005
    02/24/2007 11:16:46.296     agentservicename = SQLAgent$SQL2005
    02/24/2007 11:16:46.328     associatedhotfixbuild = 0
    02/24/2007 11:16:46.359     clustername =
    02/24/2007 11:16:46.406     ftsservicename = MSFTESQL$SQL2005
    02/24/2007 11:16:46.437     fullversion = 2005.090.2047.00
    02/24/2007 11:16:46.484     hiveregpath = Software\Microsoft\Microsoft SQL Server\MSSQL.1
    02/24/2007 11:16:46.546     id = MSSQL.1
    02/24/2007 11:16:46.562     installsqldatadir = C:\MSSQL2005\DATA\MSSQL.1\MSSQL
    02/24/2007 11:16:46.609     installsqldir = c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL
    02/24/2007 11:16:46.656     lcid = 1033
    02/24/2007 11:16:46.671     name = SQL2005
    02/24/2007 11:16:46.703     productcode = {2373A92B-1C1C-4E71-B494-5CA97F96AA19}
    02/24/2007 11:16:46.750     qfelevel = 2047
    02/24/2007 11:16:46.781     servicename = MSSQL$SQL2005
    02/24/2007 11:16:46.812     sku = DEVELOPER
    02/24/2007 11:16:46.843     sp = 1
    02/24/2007 11:16:46.890     type = SQL Server Standalone Product
    02/24/2007 11:16:46.921     vermajbld = 2047
    02/24/2007 11:16:46.953     version = 9
    02/24/2007 11:16:46.984
    02/24/2007 11:16:47.031 Product Enumeration Results:
    02/24/2007 11:16:47.062   INF File Name: d:\1ab55fcb3ce8e6062c4371\HotFixAS.inf
    02/24/2007 11:16:47.093   baselinebuild = 1399
    02/24/2007 11:16:47.125   baselinebuildmax = 3042
    02/24/2007 11:16:47.156   build = 3042
    02/24/2007 11:16:47.203   description = Analysis Services
    02/24/2007 11:16:47.234   details = Service Pack for Analysis Services, and the tools used to support online analytical processing (OLAP) and data mining.
    02/24/2007 11:16:47.265   installer = Hotfix
    02/24/2007 11:16:47.296   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:16:47.328   kbarticle = KB921896
    02/24/2007 11:16:47.375   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    02/24/2007 11:16:47.406   lcid = 1033
    02/24/2007 11:16:47.437   legalproductname = SQL Server Analysis Services 2005
    02/24/2007 11:16:47.468   machinetype = x86
    02/24/2007 11:16:47.515   package = HotFixAS
    02/24/2007 11:16:47.546   packagetype = Hotfix
    02/24/2007 11:16:47.578   productname = OLAP9
    02/24/2007 11:16:47.609   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    02/24/2007 11:16:47.656   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    02/24/2007 11:16:47.687   splevel = 2
    02/24/2007 11:16:47.718   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    02/24/2007 11:16:47.750   supportdir = d:\1ab55fcb3ce8e6062c4371
    02/24/2007 11:16:47.796   version = 9
    02/24/2007 11:16:47.828
    02/24/2007 11:16:47.859   File Group Details: MSP
    02/24/2007 11:16:47.890     parameters = SQLBUILD=3042 KBNUMBER=KB921896 REBOOT=ReallySuppress
    02/24/2007 11:16:47.921     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    02/24/2007 11:16:47.968     File Details: sqlrun_as.msp
    02/24/2007 11:16:48.000
    02/24/2007 11:16:48.031   Instance Details: SQL2005
    02/24/2007 11:16:48.062     associatedhotfixbuild = 0
    02/24/2007 11:16:48.093     clustername =
    02/24/2007 11:16:48.140     fullversion = 2005.090.2047.00
    02/24/2007 11:16:48.171     hiveregpath = Software\Microsoft\Microsoft SQL Server\MSSQL.2
    02/24/2007 11:16:48.203     id = MSSQL.2
    02/24/2007 11:16:48.234     installsqldatadir = C:\MSSQL2005\DATA\
    02/24/2007 11:16:48.265     installsqldir = c:\Program Files\Microsoft SQL Server\MSSQL.2\OLAP\
    02/24/2007 11:16:48.312     lcid = 1033
    02/24/2007 11:16:48.343     name = SQL2005
    02/24/2007 11:16:48.375     olapservicename = MSOLAP$SQL2005
    02/24/2007 11:16:48.421     productcode = {982DB00A-9C4E-436B-8707-18E113BAA44C}
    02/24/2007 11:16:48.453     qfelevel = 2047
    02/24/2007 11:16:48.500     servicename = MSOLAP$SQL2005
    02/24/2007 11:16:48.546     sku = DEVELOPER
    02/24/2007 11:16:48.578     sp = 1
    02/24/2007 11:16:48.609     type = Olap Standalone Product
    02/24/2007 11:16:48.640     vermajbld = 2047
    02/24/2007 11:16:48.687     version = 9
    02/24/2007 11:16:48.718
    02/24/2007 11:16:48.750 Product Enumeration Results:
    02/24/2007 11:16:48.781   INF File Name: d:\1ab55fcb3ce8e6062c4371\HotFixNS.inf
    02/24/2007 11:16:48.828   baselinebuild = 1399
    02/24/2007 11:16:48.859   baselinebuildmax = 3042
    02/24/2007 11:16:48.890   build = 3042
    02/24/2007 11:16:48.937   description = Notification Services
    02/24/2007 11:16:48.968   details = Service Pack for Notification Services, a platform for developing and deploying applications that send personalized, timely notifications to a variety of devices or applications.
    02/24/2007 11:16:49.000   installer = Hotfix
    02/24/2007 11:16:49.031   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:16:49.062   kbarticle = KB921896
    02/24/2007 11:16:49.093   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    02/24/2007 11:16:49.140   lcid = 1033
    02/24/2007 11:16:49.171   legalproductname = SQL Server Notification Services 2005 instances
    02/24/2007 11:16:49.203   machinetype = x86
    02/24/2007 11:16:49.234   package = HotFixNS
    02/24/2007 11:16:49.265   packagetype = Hotfix
    02/24/2007 11:16:49.312   productname = NS9
    02/24/2007 11:16:49.343   recommendinstall = 1
    02/24/2007 11:16:49.375   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    02/24/2007 11:16:49.406   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    02/24/2007 11:16:49.453   splevel = 2
    02/24/2007 11:16:49.484   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    02/24/2007 11:16:49.515   supportdir = d:\1ab55fcb3ce8e6062c4371
    02/24/2007 11:16:49.546   version = 9
    02/24/2007 11:16:49.593
    02/24/2007 11:16:49.625   File Group Details: MSP
    02/24/2007 11:16:49.656     parameters = SQLBUILD=3042 KBNUMBER=KB921896 REBOOT=ReallySuppress
    02/24/2007 11:16:49.687     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    02/24/2007 11:16:49.718     File Details: sqlrun_ns.msp
    02/24/2007 11:16:49.750
    02/24/2007 11:16:49.781   Instance Details: NS
    02/24/2007 11:16:49.828     associatedhotfixbuild = 0
    02/24/2007 11:16:49.859     clustername =
    02/24/2007 11:16:49.890     fullversion = 9.00.2047.00
    02/24/2007 11:16:49.921     hiveregpath = Software\Microsoft\Microsoft SQL Server\90\NS
    02/24/2007 11:16:49.968     id =
    02/24/2007 11:16:50.000     installsqldatadir =
    02/24/2007 11:16:50.031     installsqldir = c:\Program Files\Microsoft SQL Server\90\NotificationServices\9.0.242\
    02/24/2007 11:16:50.062     lcid = 1033
    02/24/2007 11:16:50.109     name =
    02/24/2007 11:16:50.140     productcode = {63A5DC0D-1EDD-4D69-8F31-87FAEB1F7084}
    02/24/2007 11:16:50.171     qfelevel = 2047
    02/24/2007 11:16:50.203     sku = DEVELOPER
    02/24/2007 11:16:50.234     sp = 1
    02/24/2007 11:16:50.281     type = Tools Only
    02/24/2007 11:16:50.312     vermajbld = 2047
    02/24/2007 11:16:50.343     version = 9
    02/24/2007 11:16:50.375
    02/24/2007 11:16:50.406 Product Enumeration Results:
    02/24/2007 11:16:50.437   INF File Name: d:\1ab55fcb3ce8e6062c4371\HotFixRS.inf
    02/24/2007 11:16:50.484   baselinebuild = 1399
    02/24/2007 11:16:50.515   baselinebuildmax = 3042
    02/24/2007 11:16:50.546   build = 3042
    02/24/2007 11:16:50.578   description = Reporting Services
    02/24/2007 11:16:50.625   details = Service Pack for the Report Server and Report Builder, which manages, executes, renders, and distributes reports.
    02/24/2007 11:16:50.656   installer = Hotfix
    02/24/2007 11:16:50.687   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:16:50.734   kbarticle = KB921896
    02/24/2007 11:16:50.765   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    02/24/2007 11:16:50.796   lcid = 1033
    02/24/2007 11:16:50.828   legalproductname = SQL Server Reporting Services 2005
    02/24/2007 11:16:50.875   machinetype = x86
    02/24/2007 11:16:50.906   package = HotFixRS
    02/24/2007 11:16:50.937   packagetype = Hotfix
    02/24/2007 11:16:50.968   productname = RS9
    02/24/2007 11:16:51.000   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    02/24/2007 11:16:51.046   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    02/24/2007 11:16:51.078   sku = DESKTOP,STANDARD,WORKGROUP,ENTERPRISE,SBS,OFFICE,MSDE,DEVELOPERDESKTOP,DEVELOPERSTANDARD,PERSONAL,DEVELOPER,EVAL
    02/24/2007 11:16:51.109   splevel = 2
    02/24/2007 11:16:51.140   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    02/24/2007 11:16:51.171   sqlutility = sqlcmd.exe
    02/24/2007 11:16:51.218   supportdir = d:\1ab55fcb3ce8e6062c4371
    02/24/2007 11:16:51.250   validateauthentication = 1
    02/24/2007 11:16:51.281   version = 9
    02/24/2007 11:16:51.312
    02/24/2007 11:16:51.343   File Group Details: MSP
    02/24/2007 11:16:51.390     parameters = SQLBUILD=3042 KBNUMBER=KB921896 REBOOT=ReallySuppress
    02/24/2007 11:16:51.421     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    02/24/2007 11:16:51.453     File Details: sqlrun_rs.msp
    02/24/2007 11:16:51.484
    02/24/2007 11:16:51.531   Instance Details: SQL2005
    02/24/2007 11:16:51.562     associatedhotfixbuild = 0
    02/24/2007 11:16:51.593     clustername =
    02/24/2007 11:16:51.640     fullversion = 9.00.2047.00
    02/24/2007 11:16:51.687     hiveregpath = Software\Microsoft\Microsoft SQL Server\MSSQL.3
    02/24/2007 11:16:51.703     id = MSSQL.3
    02/24/2007 11:16:51.734     installsqldatadir =
    02/24/2007 11:16:51.781     installsqldir = c:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\
    02/24/2007 11:16:51.812     lcid = 1033
    02/24/2007 11:16:51.843     name = SQL2005
    02/24/2007 11:16:51.890     productcode = {3BDB182E-8371-46BD-AC39-C14A91D5EEF8}
    02/24/2007 11:16:51.921     qfelevel = 2047
    02/24/2007 11:16:51.953     rsservicename = ReportServer$SQL2005
    02/24/2007 11:16:51.984     servicename = ReportServer$SQL2005
    02/24/2007 11:16:52.015     sku = DEVELOPER
    02/24/2007 11:16:52.062     sp = 1
    02/24/2007 11:16:52.093     type = Report Server Standalone Product
    02/24/2007 11:16:52.125     vermajbld = 2047
    02/24/2007 11:16:52.156     version = 9
    02/24/2007 11:16:52.187
    02/24/2007 11:16:52.234 Product Enumeration Results:
    02/24/2007 11:16:52.265   INF File Name: d:\1ab55fcb3ce8e6062c4371\HotFixDTS.inf
    02/24/2007 11:16:52.296   baselinebuild = 1399
    02/24/2007 11:16:52.328   baselinebuildmax = 3042
    02/24/2007 11:16:52.359   build = 3042
    02/24/2007 11:16:52.406   description = Integration Services
    02/24/2007 11:16:52.437   details = Service Pack for Integration Services, a set of tools and programmable objects used to create and manage packages that extract, transform, and load data, as well as perform tasks.
    02/24/2007 11:16:52.484   installer = Hotfix
    02/24/2007 11:16:52.531   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:16:52.562   kbarticle = KB921896
    02/24/2007 11:16:52.593   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    02/24/2007 11:16:52.640   lcid = 1033
    02/24/2007 11:16:52.687   legalproductname = SQL Server Integration Services 2005
    02/24/2007 11:16:52.718   machinetype = x86
    02/24/2007 11:16:52.750   package = HotFixDTS
    02/24/2007 11:16:52.781   packagetype = Hotfix
    02/24/2007 11:16:52.812   productname = DTS9
    02/24/2007 11:16:52.859   recommendinstall = 1
    02/24/2007 11:16:52.890   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    02/24/2007 11:16:52.937   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    02/24/2007 11:16:52.968   splevel = 2
    02/24/2007 11:16:53.000   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    02/24/2007 11:16:53.031   supportdir = d:\1ab55fcb3ce8e6062c4371
    02/24/2007 11:16:53.078   version = 9
    02/24/2007 11:16:53.109
    02/24/2007 11:16:53.140   File Group Details: MSP
    02/24/2007 11:16:53.171     parameters = SQLBUILD=3042 KBNUMBER=KB921896 REBOOT=ReallySuppress
    02/24/2007 11:16:53.203     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    02/24/2007 11:16:53.250     File Details: sqlrun_dts.msp
    02/24/2007 11:16:53.281
    02/24/2007 11:16:53.328   Instance Details: Integration Services
    02/24/2007 11:16:53.359     associatedhotfixbuild = 0
    02/24/2007 11:16:53.390     clustername =
    02/24/2007 11:16:53.421     dtsservicename = MsDtsServer
    02/24/2007 11:16:53.484     fullversion = 9.00.2047.00
    02/24/2007 11:16:53.515     hiveregpath = Software\Microsoft\Microsoft SQL Server\90\DTS
    02/24/2007 11:16:53.546     id =
    02/24/2007 11:16:53.578     installsqldatadir =
    02/24/2007 11:16:53.609     installsqldir = c:\Program Files\Microsoft SQL Server\90\DTS\
    02/24/2007 11:16:53.656     lcid = 1033
    02/24/2007 11:16:53.703     name =
    02/24/2007 11:16:53.734     productcode = {E0A41F96-7231-4AE8-A654-EEB34F935462}
    02/24/2007 11:16:53.765     qfelevel = 2047
    02/24/2007 11:16:53.796     servicename = MsDtsServer
    02/24/2007 11:16:53.828     sku = DEVELOPER
    02/24/2007 11:16:53.859     sp = 1
    02/24/2007 11:16:53.890     type = Tools Only
    02/24/2007 11:16:53.921     vermajbld = 2047
    02/24/2007 11:16:53.968     version = 9
    02/24/2007 11:16:54.000
    02/24/2007 11:16:54.031 Product Enumeration Results:
    02/24/2007 11:16:54.062   INF File Name: d:\1ab55fcb3ce8e6062c4371\HotFixTools.inf
    02/24/2007 11:16:54.109   baselinebuild = 1399
    02/24/2007 11:16:54.140   baselinebuildmax = 3042
    02/24/2007 11:16:54.171   build = 3042
    02/24/2007 11:16:54.218   description = Client Components
    02/24/2007 11:16:54.250   details = Service Pack for the interactive management tools for running SQL Server, including SQL Server Configuration Manager, SQL Server Management Studio, SQL Profiler, and Replication Monitor.
    02/24/2007 11:16:54.281   installer = Hotfix
    02/24/2007 11:16:54.312   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:16:54.359   kbarticle = KB921896
    02/24/2007 11:16:54.390   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    02/24/2007 11:16:54.421   lcid = 1033
    02/24/2007 11:16:54.484   legalproductname = SQL Server Tools and Workstation Components 2005
    02/24/2007 11:16:54.562   machinetype = x86
    02/24/2007 11:16:54.625   package = HotFixTools
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    02/24/2007 11:16:55.796 Product Enumeration Results:
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    02/24/2007 11:16:56.734     File Details: msxml6.msi
    02/24/2007 11:16:56.781
    02/24/2007 11:16:56.812   Instance Details: MSXML 6.0 Parser
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    02/24/2007 11:16:57.046 Product Enumeration Results:
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    02/24/2007 11:16:57.171   description = MSXML 6.0 Parser
    02/24/2007 11:16:57.203   details = Service Pack for Microsoft XML 6.0 Parser.
    02/24/2007 11:16:57.234   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:16:57.265   kbarticle = KB921896
    02/24/2007 11:16:57.312   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
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    02/24/2007 11:16:57.406   machinetype = x64
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    02/24/2007 11:16:57.843   File Group Details: MSI
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    02/24/2007 11:16:57.984
    02/24/2007 11:16:58.015 Product Enumeration Results:
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    02/24/2007 11:16:58.109   build = 3042
    02/24/2007 11:16:58.140   description = SQLXML4
    02/24/2007 11:16:58.171   details = Service Pack for Microsoft SQLXML 4.0.
    02/24/2007 11:16:58.218   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:16:58.250   kbarticle = KB921896
    02/24/2007 11:16:58.281   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    02/24/2007 11:16:58.312   lcid = 1033
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    02/24/2007 11:16:58.421   package = HotFixSqlxml4
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    02/24/2007 11:16:58.625   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
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    02/24/2007 11:16:58.984
    02/24/2007 11:16:59.015   Instance Details: SQLXML4
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    02/24/2007 11:16:59.187     sp = -1
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    02/24/2007 11:16:59.250 Product Enumeration Results:
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    02/24/2007 11:16:59.312   baselinebuild = 1399
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    02/24/2007 11:16:59.390   description = SQLXML4
    02/24/2007 11:16:59.421   details = Service Pack for Microsoft SQLXML 4.0.
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    02/24/2007 11:16:59.484   kbarticle = KB921896
    02/24/2007 11:16:59.515   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
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    02/24/2007 11:17:00.187 Product Enumeration Results:
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    02/24/2007 11:17:00.421   kbarticle = KB921896
    02/24/2007 11:17:00.453   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
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    02/24/2007 11:17:00.562   machinetype = x86
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    02/24/2007 11:17:01.468 Product Enumeration Results:
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    02/24/2007 11:17:01.531   baselinebuild = 1399
    02/24/2007 11:17:01.562   build = 2004
    02/24/2007 11:17:01.593   description = Backward Compatibility
    02/24/2007 11:17:01.625   details = Service Pack for the Backward Compatibility components, including Data Transformation Services Runtime and SQL-DMO.
    02/24/2007 11:17:01.671   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:17:01.718   kbarticle = KB921896
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    02/24/2007 11:17:02.453 Product Enumeration Results:
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    02/24/2007 11:17:02.687   kbarticle = KB921896
    02/24/2007 11:17:02.734   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
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    02/24/2007 11:17:03.031   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
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    02/24/2007 11:17:03.421     File Details: SqlWriter.msi
    02/24/2007 11:17:03.453
    02/24/2007 11:17:03.484   Instance Details: Microsoft SQL Server VSS Writer
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    02/24/2007 11:17:03.546     lcid = 1033
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    02/24/2007 11:17:03.656     sp = -1
    02/24/2007 11:17:03.687
    02/24/2007 11:17:03.734 Product Enumeration Results:
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    02/24/2007 11:17:03.796   baselinebuild = 1399
    02/24/2007 11:17:03.828   build = 3042
    02/24/2007 11:17:03.859   description = Microsoft SQL Server VSS Writer
    02/24/2007 11:17:03.906   details = Service Pack for Microsoft SQL Server VSS Writer.
    02/24/2007 11:17:03.937   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    02/24/2007 11:17:03.968   kbarticle = KB921896
    02/24/2007 11:17:04.000   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    02/24/2007 11:17:04.031   lcid = 1033
    02/24/2007 11:17:04.078   legalproductname = Microsoft SQL Server VSS Writer (64-bit)
    02/24/2007 11:17:04.109   machinetype = x64
    02/24/2007 11:17:04.140   package = HotFixSqlWriter_x64
    02/24/2007 11:17:04.171   packagetype = Hotfix
    02/24/2007 11:17:04.203   productname = Redist9
    02/24/2007 11:17:04.250   recommendinstall = 1
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    02/24/2007 11:17:04.421   upgradecode = {E9031696-DD39-4C25-BAEB-425FF28279EA}
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    02/24/2007 11:17:04.671
    02/24/2007 11:17:10.781 Registry: Opened registry key "System\CurrentControlSet\Control\Session Manager"
    02/24/2007 11:17:10.828 Registry: Cannot read registry key value "PendingFileRenameOperations"
    02/24/2007 11:17:12.234 Authenticating user using Windows Authentication
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    02/24/2007 11:17:12.328 Starting service: MSSQL$SQL2005
    02/24/2007 11:17:18.781 Started service: MSSQL$SQL2005
    02/24/2007 11:17:19.078 SQL Agent Service SQLAgent$SQL2005 was not previously running
    02/24/2007 11:17:21.875 Authenticating user using Windows Authentication
    02/24/2007 11:17:22.328 Validating database connections using Windows Authentication
    02/24/2007 11:17:23.531 Pre-script database connection check was successful - proceeding with script execution
    02/24/2007 11:17:25.515 Received sysadmin status for instance: SQL2005
    02/24/2007 11:17:25.687 Validating database connections using Windows Authentication
    02/24/2007 11:17:26.390 Pre-script database connection check was successful - proceeding with script execution
    02/24/2007 11:17:26.718 User authentication was successful
    02/24/2007 11:17:26.875 Stopping service: MSSQL$SQL2005
    02/24/2007 11:17:46.296 Stopped service: MSSQL$SQL2005
    02/24/2007 11:17:46.468 Registry: Read registry key value "EnableErrorReporting", DWORD value = 0
    02/24/2007 11:17:46.515 Registry: Read registry key value "EnableErrorReporting", DWORD value = 0
    02/24/2007 11:17:46.546 Registry: Read registry key value "EnableErrorReporting", DWORD value = 0
    02/24/2007 11:17:46.578 Registry: Read registry key value "EnableErrorReporting", DWORD value = 0
    02/24/2007 11:17:46.609 Registry: Read registry key value "CustomerFeedBack", DWORD value = 0
    02/24/2007 11:17:46.656 Registry: Read registry key value "CustomerFeedBack", DWORD value = 0
    02/24/2007 11:17:46.687 Registry: Read registry key value "CustomerFeedBack", DWORD value = 0
    02/24/2007 11:17:46.718 Registry: Read registry key value "CustomerFeedBack", DWORD value = 0
    02/24/2007 11:17:48.562 Registry: Set registry key value "EnableErrorReporting", DWORD value = 0
    02/24/2007 11:17:48.609 Registry: Set registry key value "EnableErrorReporting", DWORD value = 0
    02/24/2007 11:17:48.640 Registry: Set registry key value "EnableErrorReporting", DWORD value = 0
    02/24/2007 11:17:48.671 Registry: Set registry key value "EnableErrorReporting", DWORD value = 0
    02/24/2007 11:17:48.703 Registry: Set registry key value "CustomerFeedBack", DWORD value = 0
    02/24/2007 11:17:48.734 Registry: Set registry key value "CustomerFeedBack", DWORD value = 0
    02/24/2007 11:17:48.765 Registry: Set registry key value "CustomerFeedBack", DWORD value = 0
    02/24/2007 11:17:48.812 Registry: Set registry key value "CustomerFeedBack", DWORD value = 0
    02/24/2007 11:17:49.015 Locked file: Checking for locked files
    02/24/2007 11:17:54.109 Locked file: C:\Program Files\microsoft sql server\90\shared\svrenumapi.dll (wmiprvse.exe - 7660)
    02/24/2007 11:17:54.234 Locked file: C:\Program Files\microsoft sql server\90\shared\sqlmgmprovider.dll (wmiprvse.exe - 7660)
    02/24/2007 11:17:57.046 Locked file: C:\Program Files\microsoft sql server\90\shared\svrenumapi.dll (wmiprvse.exe - 7660)
    02/24/2007 11:17:57.125 Locked file: C:\Program Files\microsoft sql server\90\shared\sqlmgmprovider.dll (wmiprvse.exe - 7660)
    02/24/2007 11:17:57.515 Locked file: C:\Program Files\microsoft sql server\90\shared\svrenumapi.dll (wmiprvse.exe - 7660)
    02/24/2007 11:17:57.640 Locked file: C:\Program Files\microsoft sql server\90\shared\sqlmgmprovider.dll (wmiprvse.exe - 7660)
    02/24/2007 11:17:59.046 Locked file: C:\Program Files\microsoft sql server\90\shared\svrenumapi.dll (wmiprvse.exe - 7660)
    02/24/2007 11:17:59.109 Locked file: C:\Program Files\microsoft sql server\90\shared\sqlmgmprovider.dll (wmiprvse.exe - 7660)
    02/24/2007 11:18:01.156 Locked file: C:\Program Files\microsoft sql server\90\shared\svrenumapi.dll (wmiprvse.exe - 7660)
    02/24/2007 11:18:01.203 Locked file: C:\Program Files\microsoft sql server\90\shared\sqlmgmprovider.dll (wmiprvse.exe - 7660)
    02/24/2007 11:18:09.671 Locked file: C:\Program Files\microsoft sql server\90\shared\svrenumapi.dll (wmiprvse.exe - 7660)
    02/24/2007 11:18:09.718 Locked file: C:\Program Files\microsoft sql server\90\shared\sqlmgmprovider.dll (wmiprvse.exe - 7660)
    02/24/2007 11:19:33.250 Attempting to pause the 32 bit ngen queue
    02/24/2007 11:19:34.296 Installing product: Redist9
    02/24/2007 11:19:34.328 Installing instance: Setup Support Files
    02/24/2007 11:19:34.859 Installing target: LATITUDED810
    02/24/2007 11:19:34.890 Installing file: SqlSupport.msi
    02/24/2007 11:19:35.046 Copy Engine: Creating MSI install log file at: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log
    02/24/2007 11:19:35.078 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    02/24/2007 11:19:35.109 Registry: Cannot read registry key value "Debug"
    02/24/2007 11:19:36.937 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    02/24/2007 11:19:36.968 Registry: Cannot read registry key value "Debug"
    02/24/2007 11:19:37.015 Copy Engine: Error, unable to install MSI file: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
    02/24/2007 11:19:37.062 The following exception occurred: Unable to install Windows Installer MSI file  Date: 02/24/2007 11:19:37.062  File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp  Line: 1378
    02/24/2007 11:19:47.109 Watson: Param1 = Unknown
    02/24/2007 11:19:47.187 Watson: Param2 = 0x64c
    02/24/2007 11:19:47.234 Watson: Param3 = Unknown
    02/24/2007 11:19:47.312 Watson: Param4 = 0x64c
    02/24/2007 11:19:47.343 Watson: Param5 = copyengine.cpp@1378
    02/24/2007 11:19:47.375 Watson: Param6 = Unknown
    02/24/2007 11:19:47.453 Watson: Param7 = Redist9
    02/24/2007 11:19:47.484 Watson: Param8 = @
    02/24/2007 11:19:47.578 Watson: Param9 = x86
    02/24/2007 11:19:47.625 Watson: Param10 = 3042
    02/24/2007 11:19:47.656 Attempting to continue the 32 bit ngen queue
    02/24/2007 11:20:01.031 Watson: Param1 = Unknown
    02/24/2007 11:20:01.078 Watson: Param2 = 0x643
    02/24/2007 11:20:01.125 Watson: Param3 = Unknown
    02/24/2007 11:20:01.156 Watson: Param4 = 0x64c
    02/24/2007 11:20:01.218 Watson: Param5 = copyengine.cpp@1378
    02/24/2007 11:20:01.265 Watson: Param6 = Unknown
    02/24/2007 11:20:01.296 Watson: Param7 = Redist9
    02/24/2007 11:20:01.343 Watson: Param8 = @
    02/24/2007 11:20:01.375 Watson: Param9 = x86
    02/24/2007 11:20:01.406 Watson: Param10 = 3042

  • Saturday, February 24, 2007 5:35 PMRay Rankins Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    As a followup - I tried the recommendation to uninstall the Setup support files - no go. When I try to uninstall them, I get an error "The installation source for this product is not available. Verify that the source exists and that you can access it."

    Looks like I'll have to try uninstalling SQL Server 2005 itself and reinstall from scratch and see if that solves the problem.

    -Ray Rankins

     

  • Saturday, February 24, 2007 7:37 PMRay Rankins Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Okay - I was finally able to get SP2 installed. Apparently, something was corrupted with the Windows Installer information for SQL Server 2005 as I was unable to even uninstall SQL Server 2005 itself via the Add/Remove programs control panel without getting the "The installation source for this product is not available. Verify that the source exists and that you can access it." error. I even tried re-installing SQL SErver 2005 from the initial setup file, but that was giving me the same error as the SP2 setup with the inability to install the SQL Server Setup Support files.

    I ended up having to get the Windows Installer Cleanup utility (http://support.microsoft.com/default.aspx/kb/290301/en-us)  to clear out the install information

    I first tried just deleting the SQL Setup Support Files with the installer cleanup utilty and then reinstalling them with the SQL Server 2005 installer. It was able to successfully re-install the SQL Setup Support files. Then I ran the SP2 install again and it got past the Setup Suppot files step, but then it just failed on most of the rest of the components.

    I then again tried to reinstall SQL Server 2005 over what was already there, but that woudlnt' work either as it too was failing to re-install the installed database components.  The only way to get it to work successfully completely was to run the Windows Installer Cleanup utility and remove all of the SQL Server 2005 installed components from the Windows INstaller database. I then reinstalled SQL Server 2005 from the original RTM install disk and then was able to apply SP2 successfully. On the plus side, all of my databases were still online and intact after this process (although it's probably a good idea to back them up or at least copy the mdf files somewhere safe after SQL Server is shut down).

    So, to summarize, if you are having the exact same problem with SP2 being unable to install the SQL Setup Support Files, do the following:

    1. Download and run the Windows Installer Cleanup Utility and delete the SQL Setup Support Files and all SQL Server 2005 installed componenents from the WIndows Installer database

    2. Re-install SQL Server 2005 from the initial setup disk

    3. Run the SP2 setup utility.

     

    -Ray Rankins

     

     

  • Sunday, February 25, 2007 12:40 AMPeter Saddow - MicrosoftModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    This is in reponse to the problem that Mehdy M encountered. This is actually a different known issue. Please see this knowledge base article for the solution: http://support.microsoft.com/kb/916766.

    Thanks,
    Peter Saddow

  • Sunday, February 25, 2007 12:45 AMPeter Saddow - MicrosoftModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Ray -- I am sorry about the problem you had with upgrading to SP2.  I will take this information back to the development team.

     

    Thanks,

    Peter Saddow

  • Sunday, February 25, 2007 1:55 AMRay Rankins Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Peter Saddow MSFT wrote:

    This is in reponse to the problem that Mehdy M encountered. This is actually a different known issue. Please see this knowledge base article for the solution: http://support.microsoft.com/kb/916766.

    Thanks,
    Peter Saddow

    Someone on another forum suggested that might have been my problem too, but my SP2 install still failed even after granting Full Control to Everyone and all users. If only my problem had been that simple.

    -Ray

     

  • Sunday, February 25, 2007 2:17 AMRay Rankins Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Peter Saddow MSFT wrote:

    Ray -- I am sorry about the problem you had with upgrading to SP2.  I will take this information back to the development team.

     

    Thanks,

    Peter Saddow

    Thanks Peter - my guess is that it is somehow related to the SP1 install that was on this machine (build 2047). One of the other machine where SP2 installed just fine was a RTM release. Curiously, another machine that had no problems with the SP2 install was a clustered environment that was running build 2040, which I assume was one of the CTP releases of SP1. One thing I noticed was that on the machine where the SP2 install was failing, the SP1 hotfixes were showing up in the Add/Remove Programs control panel (including the SP1 hotfix to the Setup Support Files). These were not displaying in the Add/Remove Programs control panel on the clustered environment where build 2040 was installed. My guess is that something with the SP1 install is what caused the problem.

    -Ray Rankins

     

  • Sunday, February 25, 2007 4:59 AMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Peter Saddow MSFT wrote:

    This is in reponse to the problem that Mehdy M encountered. This is actually a different known issue. Please see this knowledge base article for the solution: http://support.microsoft.com/kb/916766.

    Thanks,
    Peter Saddow

    This does not work with this problem. Administrator group has all the priveledges in the data folder.

     

  • Sunday, February 25, 2007 5:03 AMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Ray Rankins wrote:

    So, to summarize, if you are having the exact same problem with SP2 being unable to install the SQL Setup Support Files, do the following:

    1. Download and run the Windows Installer Cleanup Utility and delete the SQL Setup Support Files and all SQL Server 2005 installed components from the Windows Installer database

    2. Re-install SQL Server 2005 from the initial setup disk

    3. Run the SP2 setup utility.

     

    -Ray Rankins

    It's failing on one of my production server. I don't want to uninstall SQl Server 2005 just to install Service Pack 2.

    There must be some other way around to this problem.

     

  • Sunday, February 25, 2007 5:18 AMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Peter Saddow MSFT wrote:

    Looks like SQLSupport is not completely installed, as the version is not being shown in the summary.txt. Could you please go to Add or Programs and search for "Microsoft SQL Server Setup Support". Does it exist? Click on "Click on for support information" to see what version is installed. 

    I suspect, if you uninstall SQLSupport if it exists in Add or Remove Programs and reinstall from the original media your problem will be resolved. The SQLSupport.MSI would be in the \Servers\Setup folder on the original SQL Server 2005 media. But since we have not reproduce the problem yet, I can't be 100% sure this will work.

     

    Thanks,

    Peter Saddow

    Peter

    In Add/Remove programs

    "Microsoft SQL Server Setup Support" shows version "9.00.2047.00"

    "Microsoft SQL Server native client" also has version "9.00.2047.00"

    Interestingly, This version of "setup support" and "native client" is different than the server version "9.00.2153.00"

     

     

  • Sunday, February 25, 2007 3:32 PMPeter Saddow - MicrosoftModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    If you are receiving the same error as described in the article, you need to specifically check every file in the in the data folder. It is not sufficient to just check the permission on the actual folder since a file may not be inheriting permissions from the parent.

     

    Thanks,

    Peter Saddow

  • Sunday, February 25, 2007 3:35 PMPeter Saddow - MicrosoftModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Having SP1 (9.00.2047) installed on SQL Server support and SQL Server native client with the server at 9.00.2153 is supported and should be fine.

    Thanks,

    Peter Saddow

     

  • Sunday, February 25, 2007 7:03 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Did anyone able to solve this problem without reinstalling the SQL Server 2005.

     

  • Monday, February 26, 2007 3:08 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    It should be possible to workaround this issue without reinstalling.  In fact, running the "cleanup utility" can actually cause more problems for you in the future if you want to install new instances, so I wouldn't recommend pursuing that.

    Unfortunately, the workaround for this is something that will have to be tailored specifically for your scenario, in all likelihood.  Your best bet is to contact CSS (custom support) for assistance.  What needs to happen is that the association between the missing MSP and the SqlSupport MSI needs to be broken so that Windows Installer doesn't attempt to patch the SP2 install of the product.

    Irrespective of your specific workaround, we still need to find the root cause for why multiple people are hitting this.  It doesn't make any sense that so many customers would have missing MSPs from their installer folders.  On this production machine, do you have any thoughts on what might have made your instance unique?  Did you install any CTP builds of SP1 or SP2?  What QFEs did you apply as well?

  • Monday, February 26, 2007 3:21 PMchopeen Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have the same problem.

    select @@version

    Microsoft SQL Server 2005 - 9.00.2047.00 (Intel X86)
    Apr 14 2006 01:12:25
    Copyright (c) 1988-2005 Microsoft Corporation
    Standard Edition on Windows NT 5.1 (Build 2600: Dodatek Service Pack 2)


    A fragment of Redist9_Hotfix_KB921896_SqlSupport.msi.log file:

    MSI (s) (4C:B8) [15:16:05:250]: User policy value 'DisableMedia' is 0
    MSI (s) (4C:B8) [15:16:05:250]: Machine policy value 'AllowLockdownMedia' is 0
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Looking for sourcelist for product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Adding {EE92F683-5F5C-4970-BB0B-9AC591B60268}; to potential sourcelist list (pcode;disk;relpath).
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Now checking product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Media is enabled for product.
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Trying source c:\893ce5ceedc8d595cdb6\HotFixSqlSupport\Files\.
    MSI (s) (4C:B8) [15:16:05:250]: Note: 1: 2203 2: C:\893ce5ceedc8d595cdb6\HotFixSqlSupport\Files\SqlSupport.msp 3: -2147287037
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
    MSI (s) (4C:B8) [15:16:05:250]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Processing net source list.
    MSI (s) (4C:B8) [15:16:05:250]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Processing media source list.
    MSI (s) (4C:B8) [15:16:06:282]: SOURCEMGMT: Resolved source to: 'SqlSupport.msp'
    MSI (s) (4C:B8) [15:16:59:640]: Note: 1: 1314 2: SqlSupport.msp
    MSI (s) (4C:B8) [15:16:59:640]: Unable to create a temp copy of patch 'SqlSupport.msp'.
    MSI (s) (4C:B8) [15:16:59:640]: Note: 1: 1708
    MSI (s) (4C:B8) [15:16:59:640]: Note: 1: 2729
    MSI (s) (4C:B8) [15:16:59:686]: Note: 1: 2729
    MSI (s) (4C:B8) [15:16:59:686]: Product: Microsoft SQL Server Setup Support Files (English) -- Installation failed.

    MSI (s) (4C:B8) [15:16:59:702]: MainEngineThread is returning 1635
    Nie mozna otworzyc tego pakietu poprawek. Sprawdz, czy ten pakiet istnieje i czy masz do niego dostep, albo skontaktuj sie z dostawca aplikacji w celu sprawdzenia, czy jest to prawidlowy pakiet poprawek Instalatora Windows.
    C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi

    Let me know if I could provide any further details.
  • Monday, February 26, 2007 3:36 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     R. Green - MSFT wrote:

    It should be possible to workaround this issue without reinstalling.  In fact, running the "cleanup utility" can actually cause more problems for you in the future if you want to install new instances, so I wouldn't recommend pursuing that.

    Unfortunately, the workaround for this is something that will have to be tailored specifically for your scenario, in all likelihood.  Your best bet is to contact CSS (custom support) for assistance.  What needs to happen is that the association between the missing MSP and the SqlSupport MSI needs to be broken so that Windows Installer doesn't attempt to patch the SP2 install of the product.

    Irrespective of your specific workaround, we still need to find the root cause for why multiple people are hitting this.  It doesn't make any sense that so many customers would have missing MSPs from their installer folders.  On this production machine, do you have any thoughts on what might have made your instance unique?  Did you install any CTP builds of SP1 or SP2?  What QFEs did you apply as well?

    I did install SP1. I did not install any CTP of any kind.

    Only thing which I can think, and is unique to this machine is installation of "Visual Studio 2005" after "SQL Server 2005 SP1" installation.

    Help About screen in VS2005 shows version 8.0.50727.42 (RTM.050727-4200) and Microsoft .Net Framework version 2.0.50727

     

  • Monday, February 26, 2007 3:45 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Can you post the beginning of the log as well?  These lines show why it failed to find the original source for the MSP, but it doesn't show why it is looking for it.  The real failure will be earlier, and that will help us see if this is related to the issue others are seeing.
  • Monday, February 26, 2007 3:47 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    When you installed Visual Studio, did you also install SQL Server Express at the same time?
  • Monday, February 26, 2007 3:48 PMchopeen Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    That is the entire Redist9_Hotfix_KB921896_SqlSupport.msi.log file:

    === Verbose logging started: 2007-02-26  15:16:03  Build type: SHIP UNICODE 3.01.4000.2435  Calling process: c:\b6181b55ba43bf78d067e3878d7820\hotfix.exe ===
    MSI (c) (6C:F0) [15:16:03:657]: Resetting cached policy values
    MSI (c) (6C:F0) [15:16:03:672]: Machine policy value 'Debug' is 0
    MSI (c) (6C:F0) [15:16:03:672]: ******* RunEngine:
               ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (6C:F0) [15:16:03:672]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (6C:F0) [15:16:03:672]: Grabbed execution mutex.
    MSI (c) (6C:F0) [15:16:03:704]: Cloaking enabled.
    MSI (c) (6C:F0) [15:16:03:704]: Attempting to enable all disabled priveleges before calling Install on Server
    MSI (c) (6C:F0) [15:16:03:704]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (4C:18) [15:16:03:750]: Grabbed execution mutex.
    MSI (s) (4C:B8) [15:16:03:750]: Resetting cached policy values
    MSI (s) (4C:B8) [15:16:03:750]: Machine policy value 'Debug' is 0
    MSI (s) (4C:B8) [15:16:03:750]: ******* RunEngine:
               ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (4C:B8) [15:16:03:766]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (4C:B8) [15:16:03:891]: File will have security applied from OpCode.
    MSI (s) (4C:B8) [15:16:04:016]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi' against software restriction policy
    MSI (s) (4C:B8) [15:16:04:016]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi has a digital signature
    MSI (s) (4C:B8) [15:16:05:125]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (4C:B8) [15:16:05:125]: End dialog not enabled
    MSI (s) (4C:B8) [15:16:05:125]: Original package ==> C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
    MSI (s) (4C:B8) [15:16:05:125]: Package we're running from ==> C:\WINDOWS\Installer\14b082.msi
    MSI (s) (4C:B8) [15:16:05:219]: APPCOMPAT: looking for appcompat database entry with ProductCode '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
    MSI (s) (4C:B8) [15:16:05:219]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (4C:B8) [15:16:05:235]: MSCOREE not loaded loading copy from system32
    MSI (s) (4C:B8) [15:16:05:250]: Opening existing patch 'c:\WINDOWS\Installer\277359.msp'.
    MSI (s) (4C:B8) [15:16:05:250]: Note: 1: 2203 2: c:\WINDOWS\Installer\277359.msp 3: -2147287038
    MSI (s) (4C:B8) [15:16:05:250]: Couldn't find local patch 'c:\WINDOWS\Installer\277359.msp'. Looking for it at its source.
    MSI (s) (4C:B8) [15:16:05:250]: Resolving Patch source.
    MSI (s) (4C:B8) [15:16:05:250]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (4C:B8) [15:16:05:250]: User policy value 'DisableMedia' is 0
    MSI (s) (4C:B8) [15:16:05:250]: Machine policy value 'AllowLockdownMedia' is 0
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Looking for sourcelist for product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Adding {EE92F683-5F5C-4970-BB0B-9AC591B60268}; to potential sourcelist list (pcode;disk;relpath).
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Now checking product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Media is enabled for product.
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Trying source c:\893ce5ceedc8d595cdb6\HotFixSqlSupport\Files\.
    MSI (s) (4C:B8) [15:16:05:250]: Note: 1: 2203 2: C:\893ce5ceedc8d595cdb6\HotFixSqlSupport\Files\SqlSupport.msp 3: -2147287037
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
    MSI (s) (4C:B8) [15:16:05:250]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Processing net source list.
    MSI (s) (4C:B8) [15:16:05:250]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
    MSI (s) (4C:B8) [15:16:05:250]: SOURCEMGMT: Processing media source list.
    MSI (s) (4C:B8) [15:16:06:282]: SOURCEMGMT: Resolved source to: 'SqlSupport.msp'
    MSI (s) (4C:B8) [15:16:59:640]: Note: 1: 1314 2: SqlSupport.msp
    MSI (s) (4C:B8) [15:16:59:640]: Unable to create a temp copy of patch 'SqlSupport.msp'.
    MSI (s) (4C:B8) [15:16:59:640]: Note: 1: 1708
    MSI (s) (4C:B8) [15:16:59:640]: Note: 1: 2729
    MSI (s) (4C:B8) [15:16:59:686]: Note: 1: 2729
    MSI (s) (4C:B8) [15:16:59:686]: Product: Microsoft SQL Server Setup Support Files (English) -- Installation failed.

    MSI (s) (4C:B8) [15:16:59:702]: MainEngineThread is returning 1635
    Nie można otworzyć tego pakietu poprawek. Sprawdź, czy ten pakiet istnieje i czy masz do niego dostęp, albo skontaktuj się z dostawcą aplikacji w celu sprawdzenia, czy jest to prawidłowy pakiet poprawek Instalatora Windows.
    C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
    MSI (c) (6C:F0) [15:16:59:796]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (6C:F0) [15:16:59:796]: MainEngineThread is returning 1635
    === Verbose logging stopped: 2007-02-26  15:16:59 ===

  • Monday, February 26, 2007 3:51 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     R. Green - MSFT wrote:
    When you installed Visual Studio, did you also install SQL Server Express at the same time?

    No I didn't install SQL Server Express on this machine. This machine has only SQL Server Standard.

  • Monday, February 26, 2007 4:04 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Thank you, this confirms that this is the same problem that others are seeing.  Windows Installer is failing to install the SP2 version of SqlSupport.msi as it trying to apply a MSP that is missing.  The MSP is probably the SP1 upgrade to SQLSupport, and we are unsure at this time what is causing it to disappear.

    Do you have any clues about anything that is unique in your scenario?  For example, any scenarios where you installed new instances after applying SP1, or cases where you installed and removed something after SP1, or any repair attempts you may have made by hand.

  • Monday, February 26, 2007 4:31 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Have you done anything on the machine with regards to profiles?  For example, did you install SP1 originally using one Windows account, and then used a different one for SP2?  At any point in the past have you removed a profile from the machine?

    How was SP1 installed?  Did it do it manually?

  • Monday, February 26, 2007 4:40 PMPeter Saddow - MicrosoftModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    So we can future investigate this problem, can you email me at petersad@microsoft.com the log files located at:

    - %windir%\hotfix.

    - %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix -- There should be a CAB file at this location, if not please zip up all files.

    - %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files

     

    Thanks,

    Peter Saddow

  • Monday, February 26, 2007 5:03 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     R. Green - MSFT wrote:

    Have you done anything on the machine with regards to profiles?  For example, did you install SP1 originally using one Windows account, and then used a different one for SP2?  At any point in the past have you removed a profile from the machine?

    How was SP1 installed?  Did it do it manually?

    1) No both are using one domain admin account for installation.

    2) Yes I installed manually by double clicking the setup file

  • Monday, February 26, 2007 5:28 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Peter Saddow MSFT wrote:

    So we can future investigate this problem, can you email me at petersad@microsoft.com the log files located at:

    - %windir%\hotfix.

    - %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix -- There should be a CAB file at this location, if not please zip up all files.

    - %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files

     

    Thanks,

    Peter Saddow

    Just send...check your email

  • Monday, February 26, 2007 7:30 PMjdn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I'd like to ask the same question.  I don't want to have to uninstall SQL, as it has Team Server installed on it.

    How to force the install?  Shouldn't there be some command line switch that forces it to install no matter what?

    jdn

  • Tuesday, February 27, 2007 1:09 AMdmlLP Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I am also experiencing this problem.  This box has a SQL Server 2000 default instance and a named SQL Server 2005 named instance.  I believe I added some additional components to the named instance (probably notification services) after originally applying SP1.  I updated BoL to Feb 2007 prior to installing SP2.  I installed the RTM, SP1, and the SP2 attemps locally using the same administrative account.  This is an isolated server that does not participate on a domain.  I verified permissions on the Data directory per the KB article mentioned perviously.

    In add/remove programs I have the following items and versions:

    Microsoft SQL Server 2005 with two updates:

    Service Pack 1 for SQL Server Tools and Workstation Components 2005 ENU (KB913090)

    Service Pack 1 for SQL Server Database Services 2005 ENU (KB913090)

    Microsoft SQL Server Backward compatibility v8.05.1704

    Microsoft SQL Server 2005 Books Online (English)(February 2007) v9.00.3062

    Microsoft SQL Server Native Client v9.00.2047.00

    Microsoft SQL Server 2005 Setup and Support Files (English) 9.00.2047.00

    Service Pack 1 for Microsoft SQL Server 2005 Setup and Support Files ENU (KB913090) (UpdateId: EE92F683-5F5C-4970-BB0B-9AC591B60268)

    Summary.txt contents:

    Time: 02/26/2007 17:52:34.140
    KB Number: KB921896
    Machine: WEBDOTORG
    OS Version: Microsoft Windows Server 2003 family, Standard Edition Service Pack 1 (Build 3790)
    Package Language: 1033 (ENU)
    Package Platform: x86
    Package SP Level: 2
    Package Version: 3042
    Command-line parameters specified:
    Cluster Installation: No

    **********************************************************************************
    Prerequisites Check & Status
    SQLSupport: Failed

    **********************************************************************************
    Products Detected                         Language  Level  Patch Level       Platform  Edition
    Setup Support Files                       ENU                               x86      
    Database Services (JARIS20)               ENU       SP1    2005.090.2047.00  x86       STANDARD
    SQL Server Native Client                  ENU                 9.00.2047.00  x86      
    Client Components                         ENU       SP1           9.1.2047  x86       STANDARD
    MSXML 6.0 Parser                          ENU                  6.00.3890.0  x86      
    SQLXML4                                   ENU                 9.00.2047.00  x86      
    Backward Compatibility                    ENU                    8.05.1704  x86      
    Microsoft SQL Server VSS Writer           ENU                 9.00.2047.00  x86      

    **********************************************************************************
    Products Disqualified & Reason
    Product                                   Reason

    **********************************************************************************
    Processes Locking Files
    Process Name          Feature               Type          User Name                  PID
    MSSQL$JARIS20         SQL Server Native Client  Service       NT AUTHORITY\SYSTEM        256
    SQLAgent$JARIS20      SQL Server Native Client  Service       NT AUTHORITY\SYSTEM        3200
    DISTRIB.exe           SQL Server Native Client  Application   NT AUTHORITY\SYSTEM        2756
    DISTRIB.exe           SQL Server Native Client  Application   NT AUTHORITY\SYSTEM        2768
    logread.exe           SQL Server Native Client  Application   NT AUTHORITY\SYSTEM        2760
    logread.exe           SQL Server Native Client  Application   NT AUTHORITY\SYSTEM        2776
    msftesql$JARIS20      Database Services     Service       NT AUTHORITY\SYSTEM        2000
    SQLBrowser            Database Services     Service       NT AUTHORITY\SYSTEM        3388

    **********************************************************************************
    Product Installation Status
    Product                   : Setup Support Files
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSI file
    ----------------------------------------------------------------------------------
    Product                   : Database Services (JARIS20)
    Product Version (Previous): 2047
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : SQL Server Native Client
    Product Version (Previous): 2047
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Client Components
    Product Version (Previous): 2047
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : MSXML 6.0 Parser
    Product Version (Previous): 3890
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : SQLXML4
    Product Version (Previous): 2047
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Backward Compatibility
    Product Version (Previous): 1704
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Microsoft SQL Server VSS Writer
    Product Version (Previous): 2047
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------

    **********************************************************************************
    Summary
         One or more products failed to install, see above for details
         Exit Code Returned: 1603

    Redist9_Hotfix_KB921896_SqlSupport.msi.log contents:

    === Verbose logging started: 2/26/2007  17:51:27  Build type: SHIP UNICODE 3.01.4000.2435  Calling process: e:\7f87d59cec9c4b6c29268dc4bf399a37\hotfix.exe ===
    MSI (c) (BC:4C) [17:51:27:796]: Resetting cached policy values
    MSI (c) (BC:4C) [17:51:27:796]: Machine policy value 'Debug' is 0
    MSI (c) (BC:4C) [17:51:27:796]: ******* RunEngine:
               ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (BC:4C) [17:51:27:796]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (BC:4C) [17:51:27:796]: Grabbed execution mutex.
    MSI (c) (BC:4C) [17:51:27:812]: Cloaking enabled.
    MSI (c) (BC:4C) [17:51:27:812]: Attempting to enable all disabled priveleges before calling Install on Server
    MSI (c) (BC:4C) [17:51:27:812]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (C8:78) [17:51:27:812]: Grabbed execution mutex.
    MSI (s) (C8:54) [17:51:27:812]: Resetting cached policy values
    MSI (s) (C8:54) [17:51:27:812]: Machine policy value 'Debug' is 0
    MSI (s) (C8:54) [17:51:27:812]: ******* RunEngine:
               ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (C8:54) [17:51:27:812]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (C8:54) [17:51:27:828]: File will have security applied from OpCode.
    MSI (s) (C8:54) [17:51:27:875]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi' against software restriction policy
    MSI (s) (C8:54) [17:51:27:875]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi has a digital signature
    MSI (s) (C8:54) [17:51:27:968]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (C8:54) [17:51:27:968]: End dialog not enabled
    MSI (s) (C8:54) [17:51:27:968]: Original package ==> C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
    MSI (s) (C8:54) [17:51:27:968]: Package we're running from ==> C:\WINDOWS\Installer\32d3c.msi
    MSI (s) (C8:54) [17:51:27:984]: APPCOMPAT: looking for appcompat database entry with ProductCode '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
    MSI (s) (C8:54) [17:51:27:984]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (C8:54) [17:51:27:984]: Opening existing patch 'C:\WINDOWS\Installer\4ca57.msp'.
    MSI (s) (C8:54) [17:51:27:984]: Note: 1: 2203 2: C:\WINDOWS\Installer\4ca57.msp 3: -2147287038
    MSI (s) (C8:54) [17:51:27:984]: Couldn't find local patch 'C:\WINDOWS\Installer\4ca57.msp'. Looking for it at its source.
    MSI (s) (C8:54) [17:51:27:984]: Resolving Patch source.
    MSI (s) (C8:54) [17:51:27:984]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (C8:54) [17:51:27:984]: User policy value 'DisableMedia' is 0
    MSI (s) (C8:54) [17:51:27:984]: Machine policy value 'AllowLockdownMedia' is 0
    MSI (s) (C8:54) [17:51:27:984]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (s) (C8:54) [17:51:27:984]: SOURCEMGMT: Looking for sourcelist for product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
    MSI (s) (C8:54) [17:51:27:984]: SOURCEMGMT: Adding {EE92F683-5F5C-4970-BB0B-9AC591B60268}; to potential sourcelist list (pcode;disk;relpath).
    MSI (s) (C8:54) [17:51:27:984]: SOURCEMGMT: Now checking product {EE92F683-5F5C-4970-BB0B-9AC591B60268}
    MSI (s) (C8:54) [17:51:27:984]: SOURCEMGMT: Media is enabled for product.
    MSI (s) (C8:54) [17:51:27:984]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (s) (C8:54) [17:51:27:984]: SOURCEMGMT: Trying source e:\a743f6394aeb7e1bff5cea536a744d4d\HotFixSqlSupport\Files\.
    MSI (s) (C8:54) [17:51:27:984]: Note: 1: 2203 2: e:\a743f6394aeb7e1bff5cea536a744d4d\HotFixSqlSupport\Files\SqlSupport.msp 3: -2147287037
    MSI (s) (C8:54) [17:51:27:984]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
    MSI (s) (C8:54) [17:51:27:984]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
    MSI (s) (C8:54) [17:51:27:984]: SOURCEMGMT: Processing net source list.
    MSI (s) (C8:54) [17:51:27:984]: Note: 1: 1706 2: -2147483647 3: SqlSupport.msp
    MSI (s) (C8:54) [17:51:27:984]: SOURCEMGMT: Processing media source list.
    MSI (s) (C8:54) [17:51:29:000]: SOURCEMGMT: Resolved source to: 'SqlSupport.msp'
    MSI (s) (C8:54) [17:52:01:250]: Note: 1: 1314 2: SqlSupport.msp
    MSI (s) (C8:54) [17:52:01:250]: Unable to create a temp copy of patch 'SqlSupport.msp'.
    MSI (s) (C8:54) [17:52:01:250]: Note: 1: 1708
    MSI (s) (C8:54) [17:52:01:250]: Note: 1: 2729
    MSI (s) (C8:54) [17:52:01:250]: Note: 1: 2729
    MSI (s) (C8:54) [17:52:01:250]: Product: Microsoft SQL Server Setup Support Files (English) -- Installation failed.

    MSI (s) (C8:54) [17:52:01:250]: MainEngineThread is returning 1635
    This patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package.
    C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
    MSI (c) (BC:4C) [17:52:01:359]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (BC:4C) [17:52:01:359]: MainEngineThread is returning 1635
    === Verbose logging stopped: 2/26/2007  17:52:01 ===

     

  • Tuesday, February 27, 2007 4:22 AMPeter Saddow - MicrosoftModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    So we can future investigate this problem, can you email me at petersad@microsoft.com the log files located at:

    - %windir%\hotfix.

    - %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix -- There should be a CAB file at this location, if not please zip up all files.

    - %programfiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files

    Do you see anything in the event viewer indicating SQLSupport was deleted?

     

     Thank You,

    Peter Saddow

  • Tuesday, February 27, 2007 6:13 AMdmlLP Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Sent.  Thanks in advance for helping troubleshoot.
  • Tuesday, February 27, 2007 8:46 AMchopeen Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     R. Green - MSFT wrote:

    Thank you, this confirms that this is the same problem that others are seeing. Windows Installer is failing to install the SP2 version of SqlSupport.msi as it trying to apply a MSP that is missing. The MSP is probably the SP1 upgrade to SQLSupport, and we are unsure at this time what is causing it to disappear.

    Do you have any clues about anything that is unique in your scenario? For example, any scenarios where you installed new instances after applying SP1, or cases where you installed and removed something after SP1, or any repair attempts you may have made by hand.



    1. What is an MSP?

    2.1. I am sure I did not install any additional SQL Server 2005 instances on this machine.

    2.2. I might have installed some additional components, I'm not sure about this.

    2.3. I am almost certain that I emptied the
    c:\WINDOWS\Installer\ folder a few weeks ago, when I was running out of space on C drive. Can this be the cause of the problem?

    2.4. Three weeks ago I had a problem when trying to add Crystal Reporting to my VS2005 installation and I was forced to use
    Windows Install Clean Up to remove VS2005 installer data.
  • Wednesday, February 28, 2007 10:40 AMfont1162 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I received this error as well, and solved it using this method:

    I noticed the same errors in my logfile, and did this:

    - downloaded SQL 2005 Service Pack 1

    - started installation of this Service Pack

    - From the temporary directory this creates, copied all files to the path SP2 setup was looking for according to the logfile

       ( F:\cff417a74df5a718124f2a95bdecdc32\ in your case because your log shows:\\TEST\f$\cff417a74df5a718124f2a95bdecdc32\HotFixSqlSupport\Files\)
    - I quit the Setup of SQL 2005 Service pack 1

    - I started the installation of SQL 2005 Service Pack 2

    - And now this completes without any errors 

  • Thursday, March 01, 2007 4:58 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     font1162 wrote:

    I received this error as well, and solved it using this method:

    I noticed the same errors in my logfile, and did this:

    - downloaded SQL 2005 Service Pack 1

    - started installation of this Service Pack

    - From the temporary directory this creates, copied all files to the path SP2 setup was looking for according to the logfile

       ( F:\cff417a74df5a718124f2a95bdecdc32\ in your case because your log shows:\\TEST\f$\cff417a74df5a718124f2a95bdecdc32\HotFixSqlSupport\Files\)
    - I quit the Setup of SQL 2005 Service pack 1

    - I started the installation of SQL 2005 Service Pack 2

    - And now this completes without any errors 

    This doesn't work for me

  • Thursday, March 01, 2007 5:23 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Here is a script that we are testing internally that you could try to see if it works.  Note that we haven't yet confirmed that it works on all platforms and languages of SP1.  To date we have done limited testing on the English 32-bit SP1 package when running on Windows XP SP2.

    In order to use it, you will need access to the SQL Server 2005 SP1 package.  First, copy/paste the following script into notepad and save it as "RepairSP1Source.js"

    var MSISOURCETYPE_NETWORK = 0x1;

     

    if( WScript.Arguments.Length < 1 )

    {

        WScript.Echo( "Usage: RepairSP1Source.js \"<path to extracted SP1 files>\"" );

        WScript.Quit( 1 );

    }

     

    var filesystem = new ActiveXObject( "Scripting.FileSystemObject" );

    var newSource = WScript.Arguments( 0 ) + "\\hotfixsqlsupport\\files";

     

    if( !filesystem.FolderExists( newSource ) )

    {

        WScript.Echo( "The path to the extracted SP1 package does not exist.  Please correct the path and run the tool again." );

        WScript.Quit( 1 );

    }

     

    var installer = WScript.CreateObject( "WindowsInstaller.Installer" );

     

    var upgradeCodeArray = new Array( "{3A91FA19-A197-467C-850F-0AFE90899371}",

        "{9FAF31CE-1D26-412B-8D22-291B13D009F2}",

        "{BDBC3D6D-178B-4A48-AC73-C6AF9AA96A6E}" );

     

    for( var i = 0; i < upgradeCodeArray.length; i++ )

    {

        // Look for any installed products for the current upgrade code.

        var products = installer.RelatedProducts( upgradeCodeArray[ i ] );

        var sp1Patch = null;

     

        // Look for the first product that is patched with SP1.

        for( var x = 0; (sp1Patch == null) && (x < products.Count); x++ )

        {

            var nextProduct = products.Item( x );

            var nextProductPatches = installer.PatchesEx( nextProduct, "", 4, 1 );

           

            for( var y = 0; (sp1Patch == null) && (y < nextProductPatches.Count); y++ )

            {

                var nextProductPatch = nextProductPatches.Item( y );

                var nextPatchURL = nextProductPatch.PatchProperty( "MoreInfoURL" );

                var nextPatchURLString = new String( nextPatchURL );

               

                // See if this patch is SP1.

                if( nextPatchURLString.indexOf( "kbid=913090" ) != -1 )

                {

                    sp1Patch = nextProductPatch;

                }

            }

        }

     

        if( sp1Patch != null )

        {

            WScript.Echo( "Updating path to original source for the product code \"" + sp1Patch.ProductCode + "\" and patch \"" + sp1Patch.PatchCode + "\"" );

            sp1Patch.SourceListAddSource( MSISOURCETYPE_NETWORK, newSource, 0 );

        }

    }

    The SP1 package when run with the "/X" switch will popup a dialog that allows you to extract out the files to a location on your local disk.  You are going to need to run this and save off the SP1 files to a path on your machine.  Once you do that, you run the script above and pass to it the path of where the files were extracted.  Then you should be able to apply SP2.  The steps will look like this:

    1. SQLServer2005SP1-KB913090-x86-ENU.exe /X
    2. cscript RepairSP1Source.js "<path to SP1 files>"
    3. Run SP2 again

    Let me know if this works for you or if you still have issues.  It could be that there are other products on your machine that are missing their cached MSPs.

  • Thursday, March 01, 2007 9:12 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     R. Green - MSFT wrote:

    Here is a script that we are testing internally that you could try to see if it works.  Note that we haven't yet confirmed that it works on all platforms and languages of SP1.  To date we have done limited testing on the English 32-bit SP1 package when running on Windows XP SP2.

    In order to use it, you will need access to the SQL Server 2005 SP1 package.  First, copy/paste the following script into notepad and save it as "RepairSP1Source.js"

    var MSISOURCETYPE_NETWORK = 0x1;

     

    if( WScript.Arguments.Length < 1 )

    {

        WScript.Echo( "Usage: RepairSP1Source.js \"<path to extracted SP1 files>\"" );

        WScript.Quit( 1 );

    }

     

    var filesystem = new ActiveXObject( "Scripting.FileSystemObject" );

    var newSource = WScript.Arguments( 0 ) + "\\hotfixsqlsupport\\files";

     

    if( !filesystem.FolderExists( newSource ) )

    {

        WScript.Echo( "The path to the extracted SP1 package does not exist.  Please correct the path and run the tool again." );

        WScript.Quit( 1 );

    }

     

    var installer = WScript.CreateObject( "WindowsInstaller.Installer" );

     

    var upgradeCodeArray = new Array( "{3A91FA19-A197-467C-850F-0AFE90899371}",

        "{9FAF31CE-1D26-412B-8D22-291B13D009F2}",

        "{BDBC3D6D-178B-4A48-AC73-C6AF9AA96A6E}" );

     

    for( var i = 0; i < upgradeCodeArray.length; i++ )

    {

        // Look for any installed products for the current upgrade code.

        var products = installer.RelatedProducts( upgradeCodeArray[ i ] );

        var sp1Patch = null;

     

        // Look for the first product that is patched with SP1.

        for( var x = 0; (sp1Patch == null) && (x < products.Count); x++ )

        {

            var nextProduct = products.Item( x );

            var nextProductPatches = installer.PatchesEx( nextProduct, "", 4, 1 );

           

            for( var y = 0; (sp1Patch == null) && (y < nextProductPatches.Count); y++ )

            {

                var nextProductPatch = nextProductPatches.Item( y );

                var nextPatchURL = nextProductPatch.PatchProperty( "MoreInfoURL" );

                var nextPatchURLString = new String( nextPatchURL );

               

                // See if this patch is SP1.

                if( nextPatchURLString.indexOf( "kbid=913090" ) != -1 )

                {

                    sp1Patch = nextProductPatch;

                }

            }

        }

     

        if( sp1Patch != null )

        {

            WScript.Echo( "Updating path to original source for the product code \"" + sp1Patch.ProductCode + "\" and patch \"" + sp1Patch.PatchCode + "\"" );

            sp1Patch.SourceListAddSource( MSISOURCETYPE_NETWORK, newSource, 0 );

        }

    }

    The SP1 package when run with the "/X" switch will popup a dialog that allows you to extract out the files to a location on your local disk.  You are going to need to run this and save off the SP1 files to a path on your machine.  Once you do that, you run the script above and pass to it the path of where the files were extracted.  Then you should be able to apply SP2.  The steps will look like this:

    1. SQLServer2005SP1-KB913090-x86-ENU.exe /X
    2. cscript RepairSP1Source.js "<path to SP1 files>"
    3. Run SP2 again

    Let me know if this works for you or if you still have issues.  It could be that there are other products on your machine that are missing their cached MSPs.

    It didn't work for me. SQL Server 2005 SP2 is still failing

     

  • Thursday, March 01, 2007 9:27 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Can you post the log for the install that is failing after you ran the script?  Is it still SqlSupport?  When you ran the script, did you see the message "Updating path to original source..."?
  • Friday, March 02, 2007 12:35 AMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     R. Green - MSFT wrote:
    Can you post the log for the install that is failing after you ran the script?  Is it still SqlSupport?  When you ran the script, did you see the message "Updating path to original source..."?

    1) message I get after running the script:

    Updating path to original source for the product code "{53F5C3EE-05ED-4830-994B-
    50B2F0D50FCE}" and patch "{EE92F683-5F5C-4970-BB0B-9AC591B60268}"


    2) Yes It still failing on SQLSupport

    3) here is the summary.txt file

    ########################################

    Time: 03/01/2007 19:04:33.165
    KB Number: KB921896
    Machine: TEST
    OS Version: Microsoft Windows Server 2003 family, Enterprise Edition Service Pack 1 (Build 3790)
    Package Language: 1033 (ENU)
    Package Platform: x86
    Package SP Level: 2
    Package Version: 3042
    Command-line parameters specified:
    Cluster Installation: No

    **********************************************************************************
    Prerequisites Check & Status
    SQLSupport: Failed

    **********************************************************************************
    Products Detected                         Language  Level  Patch Level       Platform  Edition
    Setup Support Files                       ENU                               x86      
    Database Services (MSSQLSERVER)           ENU       SP1    2005.090.2153.00  x86       STANDARD
    Analysis Services (MSSQLSERVER)           ENU       SP1    2005.090.2153.00  x86       STANDARD
    Reporting Services (MSSQLSERVER)          ENU       SP1       9.00.2153.00  x86       STANDARD
    Notification Services                     ENU       SP1       9.00.2153.00  x86       STANDARD
    Integration Services                      ENU       SP1       9.00.2153.00  x86       STANDARD
    SQL Server Native Client                  ENU                               x86      
    Client Components                         ENU       SP1           9.1.2153  x86       STANDARD
    MSXML 6.0 Parser                          ENU                               x86      
    MSXML 6.0 Parser                          ENU                  6.00.3890.0  x86      
    SQLXML4                                   ENU                               x86      
    Backward Compatibility                    ENU                               x86      
    Microsoft SQL Server VSS Writer           ENU                               x86      

    **********************************************************************************
    Products Disqualified & Reason
    Product                                   Reason

    **********************************************************************************
    Processes Locking Files
    Process Name          Feature               Type          User Name                  PID
    wmiprvse.exe          SQL Server Native Client  Application                              688
    MOMHost.exe           Database Services     Application                              1576
    wmiprvse.exe          Database Services     Application                              3944

    **********************************************************************************
    Product Installation Status
    Product                   : Setup Support Files
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log
    Error Number              : 2720
    Error Description         : MSP Error: 2720  The installer has encountered an unexpected error. The error code is 2720. Error opening source list key. Error: '2'
    ----------------------------------------------------------------------------------
    Product                   : Database Services (MSSQLSERVER)
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Analysis Services (MSSQLSERVER)
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Reporting Services (MSSQLSERVER)
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Notification Services
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Integration Services
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : SQL Server Native Client
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Client Components
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : MSXML 6.0 Parser
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : MSXML 6.0 Parser
    Product Version (Previous): 3890
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : SQLXML4
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Backward Compatibility
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Microsoft SQL Server VSS Writer
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------

    **********************************************************************************
    Summary
         One or more products failed to install, see above for details
         Exit Code Returned: 1603

    ##########################

  • Friday, March 02, 2007 12:58 AMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Can you post the contents of this log:

    C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log

    It should be a short log.

  • Friday, March 02, 2007 2:29 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     R. Green - MSFT wrote:

    Can you post the contents of this log:

    C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log

    It should be a short log.

    It is not a short log file.

    In my case it is 1.28 MB and I am not able to copy paste here, forum is keep on crashing on me.

     

  • Friday, March 02, 2007 2:32 PMchopeen Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I tried the script, but the SP2 installation failed again.

    The Redist9_Hotfix_KB921896_SqlSupport.msi.log file is too big to paste it here (1.2 MB), but I can send it to you, if you tell me your e-mail address.
  • Friday, March 02, 2007 7:13 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Could you search in the log for the string "The installer has encountered an unexpected error. The error code is 2720" and paste the contents of the log surrounding the error? Perhaps 50 lines before and after, just to be safe?

  • Friday, March 02, 2007 8:40 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     R. Green - MSFT wrote:

    Could you search in the log for the string "The installer has encountered an unexpected error. The error code is 2720" and paste the contents of the log surrounding the error? Perhaps 50 lines before and after, just to be safe?

    In my case this error is in two places ...

    ########

    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Note: 1: 1402 2: UNKNOWN\Installer\Products\D077296F72E0F3D438680FC4F6340404\Patches 3: 2
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 25
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Note: 1: 1402 2: UNKNOWN\Installer\Products\D3980A058D740E847A8E44CB7D4E24E2\Patches 3: 2
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 26
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 27
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Note: 1: 1402 2: UNKNOWN\Installer\Products\DB58B1D770AA8B8408D8764A60F76CDB\Patches 3: 2
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 28
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 29
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 30
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Note: 1: 1402 2: UNKNOWN\Installer\Products\FCCF881A929ED4941B1F34310EA2DC25\Patches 3: 2
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 31
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 259
    MSI (s) (C0:94) [09:21:20:572]: Executing op: PatchSourceListRegisterLastUsed(PatchCode={EE92F683-5F5C-4970-BB0B-9AC591B60268},LastUsedSource=f:\sql2005sp1\extract\hotfixsqlsupport\files\)
    MSI (s) (C0:94) [09:21:20:572]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (C0:94) [09:21:20:572]: Note: 1: 2720 2: 2
    MSI (s) (C0:94) [09:21:20:587]: Product: Microsoft SQL Server Setup Support Files (English) -- Error 2720. The installer has encountered an unexpected error. The error code is 2720. Error opening source list key. Error: '2'

    Error 2720. The installer has encountered an unexpected error. The error code is 2720. Error opening source list key. Error: '2'
    MSI (s) (C0:94) [09:21:20:603]: User policy value 'DisableRollback' is 0
    MSI (s) (C0:94) [09:21:20:603]: Machine policy value 'DisableRollback' is 0
    Action ended 9:21:20: InstallFinalize. Return value 3.
    MSI (s) (C0:94) [09:21:20:603]: Executing op: Header(Signature=1397708873,Version=301,Timestamp=912411302,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: DialogInfo(Type=1,Argument=Microsoft SQL Server Setup Support Files (English))
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6aa.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6ab.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6ac.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6ad.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6ae.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6af.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b0.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b1.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b2.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b3.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b4.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b5.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b6.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b7.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b8.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b9.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6ba.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6bb.rbf)

    ##############

    ##############

    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 27
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Note: 1: 1402 2: UNKNOWN\Installer\Products\DB58B1D770AA8B8408D8764A60F76CDB\Patches 3: 2
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 28
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 29
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 30
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 0
    MSI (s) (C0:94) [09:21:20:572]: Note: 1: 1402 2: UNKNOWN\Installer\Products\FCCF881A929ED4941B1F34310EA2DC25\Patches 3: 2
    MSI (s) (C0:94) [09:21:20:572]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 31
    MSI (s) (C0:94) [09:21:20:572]: MsiEnumProductsExW is returning: 259
    MSI (s) (C0:94) [09:21:20:572]: Executing op: PatchSourceListRegisterLastUsed(PatchCode={EE92F683-5F5C-4970-BB0B-9AC591B60268},LastUsedSource=f:\sql2005sp1\extract\hotfixsqlsupport\files\)
    MSI (s) (C0:94) [09:21:20:572]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (C0:94) [09:21:20:572]: Note: 1: 2720 2: 2
    MSI (s) (C0:94) [09:21:20:587]: Product: Microsoft SQL Server Setup Support Files (English) -- Error 2720. The installer has encountered an unexpected error. The error code is 2720. Error opening source list key. Error: '2'

    Error 2720. The installer has encountered an unexpected error. The error code is 2720. Error opening source list key. Error: '2'
    MSI (s) (C0:94) [09:21:20:603]: User policy value 'DisableRollback' is 0
    MSI (s) (C0:94) [09:21:20:603]: Machine policy value 'DisableRollback' is 0
    Action ended 9:21:20: InstallFinalize. Return value 3.
    MSI (s) (C0:94) [09:21:20:603]: Executing op: Header(Signature=1397708873,Version=301,Timestamp=912411302,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: DialogInfo(Type=1,Argument=Microsoft SQL Server Setup Support Files (English))
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6aa.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6ab.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6ac.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6ad.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6ae.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6af.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b0.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b1.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b2.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b3.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b4.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b5.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b6.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b7.rbf)
    MSI (s) (C0:94) [09:21:20:603]: Executing op: RegisterBackupFile(File=C:\Config.Msi\21a4f6b8.rbf)

    ############

     

  • Saturday, March 03, 2007 12:06 AMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    This looks like something more sinister might be going on than just missing the cached MSP.  You might have broken registration in the registry as well.  Can you export the contents of these two registry keys to *.reg files and post the contents to the forum?

    • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\EE3C5F35DE50038499B4052B0F5DF0EC
    • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\386F29EEC5F50794BBB0A95C196B2086

    I would want to see all the sub-keys and their contents as well.

  • Monday, March 05, 2007 9:23 AMchopeen Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     chopeen wrote:
    I tried the script, but the SP2 installation failed again.

    The Redist9_Hotfix_KB921896_SqlSupport.msi.log file is too big to paste it here (1.2 MB), but I can send it to you, if you tell me your e-mail address.


    Here's contents of the log surrounding the error 2720:

    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 42
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 43
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\C9B0BC23D5CA70245B7840BD8A20CE91\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 44
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\D3980A058D740E847A8E44CB7D4E24E2\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 45
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 46
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\D6C57B87C35EC424FB38B436DBA46628\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 47
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\D70D5367727BF69449ACA86CE0C004EC\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 48
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\DDCC55869FDB4E848BA008FD9BF63EC6\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 49
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 50
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\DDEE50C7565EB2E4DA4EC087C47113C1\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 51
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\E0B7B514CE13D39408B93A1AFE554CC4\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 52
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\EB61F1DBB1B7B8C4C9739C7942152352\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 53
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\EDDFACCCCECE4EA4DB79400767BB4D9A\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 54
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 55
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\F341E09F2BE814E4FBB40EB040C6335E\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 56
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\F608802B132A0AF4BAF3C5B1989722E3\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 57
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\F8429D8CB6B2B3F4BB5CF13FF652824D\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 58
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 59
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 0
    MSI (s) (B8:A0) [15:26:46:788]: Note: 1: 1402 2: UNKNOWN\Installer\Products\FCCF881A929ED4941B1F34310EA2DC25\Patches 3: 2
    MSI (s) (B8:A0) [15:26:46:788]: Entering MsiEnumProductsExW. szProductCode: , szUserSid: , dwInstallContexts: 4, iIndex: 60
    MSI (s) (B8:A0) [15:26:46:788]: MsiEnumProductsExW is returning: 259
    MSI (s) (B8:A0) [15:26:46:881]: Executing op: PatchSourceListRegisterLastUsed(PatchCode={EE92F683-5F5C-4970-BB0B-9AC591B60268},LastUsedSource=C:\temp\2\hotfixsqlsupport\files\)
    MSI (s) (B8:A0) [15:26:46:881]: Entering CMsiConfigurationManager::SetLastUsedSource.
    MSI (s) (B8:A0) [15:26:46:881]: Note: 1: 2720 2: 2
    MSI (s) (B8:A0) [15:26:47:334]: Product: Microsoft SQL Server Setup Support Files (English) -- Error 2720. The installer has encountered an unexpected error. The error code is 2720. Error opening source list key. Error: '2'

    Error 2720. The installer has encountered an unexpected error. The error code is 2720. Error opening source list key. Error: '2'
    MSI (s) (B8:A0) [15:26:47:428]: User policy value 'DisableRollback' is 0
    MSI (s) (B8:A0) [15:26:47:428]: Machine policy value 'DisableRollback' is 0
    Action ended 15:26:47: InstallFinalize. Return value 3.
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: Header(Signature=1397708873,Version=301,Timestamp=912423755,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: DialogInfo(Type=0,Argument=1033)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: DialogInfo(Type=1,Argument=Microsoft SQL Server Setup Support Files (English))
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750d7.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750d8.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750d9.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750da.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750db.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750dc.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750dd.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750de.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750df.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750e0.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750e1.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750e2.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750e3.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750e4.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750e5.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750e6.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750e7.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750e8.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750e9.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750ea.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750eb.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750ec.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750ed.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750ee.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750ef.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750f0.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750f1.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750f2.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750f3.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750f4.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750f5.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750f6.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750f7.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegisterBackupFile(File=C:\Config.Msi\14b750f8.rbf)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: ActionStart(Name=PublishProduct,Description=Publishing product information,)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Classes\Installer\Patches\386F29EEC5F50794BBB0A95C196B2086\SourceList,,BinaryType=0)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: ProductInfo(ProductKey={53F5C3EE-05ED-4830-994B-50B2F0D50FCE},ProductName=Microsoft SQL Server Setup Support Files (English),PackageName=SqlSupport.msi,Language=1033,Version=150997986,Assignment=1,ObsoleteArg=0,ProductIcon=ARPIcon.ico,PackageMediaPath=\Setup\,PackageCode={BEFE6789-8AE1-4E45-B1F7-E3D6B30A51C8},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0)
    MSI (s) (B8:A0) [15:26:47:444]: Executing op: RegAddValue(Name=LastUsedSource,Value=#%n;1;c:\893ce5ceedc8d595cdb6\HotFixSqlSupport\Files\,)
    MSI (s) (B8:A0) [15:26:47:459]: Executing op: RegAddValue(Name=PackageName,Value=SqlSupport.msp,)
    MSI (s) (B8:A0) [15:26:47:459]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Classes\Installer\Patches\386F29EEC5F50794BBB0A95C196B2086\SourceList\Net,,BinaryType=0)
    MSI (s) (B8:A0) [15:26:47:459]: Executing op: RegAddValue(Name=2,Value=#%c:\temp\2\hotfixsqlsupport\files\,)
    MSI (s) (B8:A0) [15:26:47:459]: Executing op: RegAddValue(Name=1,Value=#%c:\893ce5ceedc8d595cdb6\HotFixSqlSupport\Files\,)
    MSI (s) (B8:A0) [15:26:47:459]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Classes\Installer\Patches\386F29EEC5F50794BBB0A95C196B2086\SourceList\Media,,BinaryType=0)
    MSI (s) (B8:A0) [15:26:47:459]: Executing op: RegAddValue(Name=100,Value=SQLSUPPORT200532SP1;,)
    MSI (s) (B8:A0) [15:26:47:459]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Classes\Installer\Patches\386F29EEC5F50794BBB0A95C196B2086\SourceList,,BinaryType=0)
    MSI (s) (B8:A0) [15:26:47:459]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\Installer\TempPackages,SecurityDescriptor=BinaryData,BinaryType=0)
    MSI (s) (B8:A0) [15:26:47:459]: Executing op: RegRemoveValue(Name=c:\WINDOWS\Installer\277359.msp,Value=#0,)
    MSI (s) (B8:A0) [15:26:47:459]: Executing op: RegRemoveKey()
    MSI (s) (B8:A0) [15:26:47:459]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\TempPackages 3: 2
    MSI (s) (B8:A0) [15:26:47:459]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Patches\386F29EEC5F50794BBB0A95C196B2086,,BinaryType=0)
    MSI (s) (B8:A0) [15:26:47:475]: Executing op: RegAddValue(Name=LocalPackage,Value=c:\WINDOWS\Installer\277359.msp,)
    MSI (s) (B8:A0) [15:26:47:475]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\EE3C5F35DE50038499B4052B0F5DF0EC\Patches\386F29EEC5F50794BBB0A95C196B2086,,BinaryType=0)
    MSI (s) (B8:A0) [15:26:47:475]: Executing op: RegAddValue(Name=MoreInfoURL,Value=http://support.microsoft.com/?kbid=913090,)
    MSI (s) (B8:A0) [15:26:47:475]: Executing op: RegAddValue(Name=DisplayName,Value=Service Pack 1 for Microsoft SQL Server 2005 Setup Support Files ENU (KB913090),)
    MSI (s) (B8:A0) [15:26:47:506]: Executing op: RegAddValue(Name=LUAEnabled,Value=#0,)
    MSI (s) (B8:A0) [15:26:47:506]: Executing op: RegAddValue(Name=PatchType,Value=#1,)
    MSI (s) (B8:A0) [15:26:47:506]: Executing op: RegAddValue(Name=Uninstallable,Value=#0,)
    MSI (s) (B8:A0) [15:26:47:506]: Executing op: RegAddValue(Name=State,Value=#1,)
    MSI (s) (B8:A0) [15:26:47:506]: Executing op: RegAddValue(Name=MSI3,Value=#1,)
    MSI (s) (B8:A0) [15:26:47:522]: Executing op: RegAddValue(Name=Installed,Value=20060518,)
    MSI (s) (B8:A0) [15:26:47:522]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Classes\Installer\Products\EE3C5F35DE50038499B4052B0F5DF0EC\Patches,,BinaryType=0)
    MSI (s) (B8:A0) [15:26:47:522]: Executing op: RegAddValue(Name=386F29EEC5F50794BBB0A95C196B2086,Value=:Target01ToUpgrade01;:#Target01ToUpgrade01,)
    MSI (s) (B8:A0) [15:26:47:522]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Classes\Installer\Products\EE3C5F35DE50038499B4052B0F5DF0EC,,BinaryType=0)
    MSI (s) (B8:A0) [15:26:47:522]: Executing op: RegRemoveValue(Name=PackageCode,Value=9876EFEB1EA854E41B7F3E6D3BA0158C,)
    MSI (s) (B8:A0) [15:26:47:522]: Executing op: RegAddValue(Name=PackageCode,Value=0F0A92F233141054BB47B8BF7296A22F,)
    MSI (s) (B8:A0) [15:26:47:522]: Executing op: FileRemove(,FileName=C:\WINDOWS\Installer\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}\ARPIcon.ico,Elevate=1,)
    MSI (s) (B8:A0) [15:26:47:538]: Executing op: ActionStart(Name=PublishFeatures,Description=Publishing Product Features,Template=Feature: [1])
    MSI (s) (B8:A0) [15:26:47:538]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\EE3C5F35DE50038499B4052B0F5DF0EC\Features,,BinaryType=0)
    MSI (s) (B8:A0) [15:26:47:553]: Executing op: RegRemoveValue(Name=SupportFiles,Value=EWNlgIRUr@x}fG%jc5@P0(i+uK{tGAUwk5=t.(J8HHcLLB3-bAuTU+o?vYl72ipb$OGmEAxJ(}H[&mnQ?EnX7ict092-aKGmDxAm]QL&H[jBC9f0FV7A?+ovdM1aK0x$*AAqaDA)C0WAwR'b5*zhJAr{BqP@b_y+u-'Hz)0C{8tp57lfQlt0qeI4IaD&F9E}-g6&ziFZV~3%8qp&OA=K%],4D~1XBXsSvSQ%m@.U}vqArBbn+^-Uesay)9.',6ka,u^rZg1kb.'RR9O!!UYEfAmG'D{Rr@+-K=ZZpncO`wH-qwxeDncsy8omb6yq%XZ`-*sXSeAI*A3nX@I,sv8DfiJm$!fka9zV$JGdjG?H7y)eW8l7_eO9MkbIdFwUpR^pXI`Quoe8MkbIdFwUpR^pXI`Quo*9MkbIdFwUpR^pXI`Quou8MkbIdFwU7y)eW8l7_e?9MkbIdFwU6k}pHLH$SDe8MkbIdFwU6k}pHLH$SD*9MkbIdFwU_j0,Y]s!Soe8MkbIdFwU_j0,Y]s!So*9MkbIdFwU_j0,Y]s!Sou8MkbIdFwU%9YbWIfIbe?9MkbIdFwUaZO,H*K2`Ee8MkbIdFwUaZO,H*K2`E*9MkbIdFwUOdD%-*vke99KU08lhIFx8vDRB)({E=DOZK!MFN[oT9Ymy.=4.=!BM[rFh,dl%R)cH(0xk8^'CthVrjcWOBvxPRdRO@8fRbsnmlwC5MrpwYq_N=VT{wy{+H,4,+nCn+4yt?bFs(%M~9{[@HZX^a-'c@IRN04,.0fBjyL{$1%1H@O$?+M^T-mqrLd2PSU7Y@,!w6xHy6f[@EUZ]i&B,@5&*x-LZ}wsTmzt49PH)@@xUl=x_I]q.C,UKe?qi8kGMLM%eg.`f.FNWgs@s?t=0]H$Buzk$j`fbnHha9yov~,mxpsdvZ7ZGHU]1?kkS-h[a2S0Yx+!weH]e?+^AnJX65Y^'d*=.X^u09A~NgLdKrDDa{QsdQ?I'A6N6oX%vDFMr=+9pY,3.@^tEa
    MSI (s) (B8:A0) [15:26:47:553]: Executing op: RegAddValue(Name=SupportFiles,Value=fiJm$!fka9zV$JGdjG?HEWNlgIRUr@x}fG%jc5@P0(i+uK{tGAUwk5=t.(J8HHcLLB3-bAuTU+o?vYl72ipb$OGmEAxJ(}H[&mnQ?EnX7ict092-aKGmDxAm]QL&H[jBC9f0FV7A?+ovdM1aK0x$*AAqaDA)C0WAwR'b5*zhJAr{BqP@b_y+qeI4IaD&F9E}-g6&ziFZV~3%8qp&OA=K%],4D~1XBXsSvSQ%m@.U}vqArBbn+^-Uesay)9.',6ka,u^rZg1kb.'RR9O!!UYEfAmG'D{Rr@+-K=ZZpncO`wH-qwxeDncsy8omb6yq%XZ`-*sXSeAI*A3nX@I,sv8D_j0,Y]s!Soe8MkbIdFwU_j0,Y]s!So*9MkbIdFwU_j0,Y]s!Sou8MkbIdFwU%9YbWIfIbe?9MkbIdFwUaZO,H*K2`Ee8MkbIdFwUaZO,H*K2`E*9MkbIdFwUOdD%-*vke99KU08lhIFx8vDRB)({E=DOZK!MFN[oT9Ymy.=4.=!BM[rFh,dl%R)cH(0xk8^'CthVrjcWOBvxPRdRO@8fRbsnmlwC5MrpwYq_N=VT{wy{+H,4,+nCn+4yt?bFs(%M~9{[@HZX^a-'c@IRN04,.0fBjyL{$1%1H@O$?+M^T-mqrLd2PSU7Y@,!w6xHy6f[@EUZ]i&B,@5&*x-LZ}wsTmzt49PH)@@xUl=x_I]q.C,UKe?qi8kGMLM%eg.`f.FNWgs@s?t=0]H$Buzk$j`fbnHha9yov~,mxpsdvZ7ZGHU]1?kkS-h[a2S0Yx+!weH]e?+^AnJX65Y^'d*=.X^u09A~NgLdKrDDa{QsdQ?I'A6N6oX%vDFMr=+9pY,3.@^tEa=SSehw_]~qQ8J3~9FEKqQjK%!d86M1mB%!O9mb,UVhadS=9$W?92}My9,7&Ij{voc4$4($,'mbv89_xzz3p_wyG07Tv(^G8?D*adKGHZF0O(U%r6kny?h5bP4QjM50BfpE`4,aK?NHyk`g1hUkKZl_CtTu(AqUy0uXw

  • Monday, March 05, 2007 5:35 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     R. Green - MSFT wrote:

    This looks like something more sinister might be going on than just missing the cached MSP.  You might have broken registration in the registry as well.  Can you export the contents of these two registry keys to *.reg files and post the contents to the forum?

    • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\EE3C5F35DE50038499B4052B0F5DF0EC
    • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\386F29EEC5F50794BBB0A95C196B2086

    I would want to see all the sub-keys and their contents as well.

    ##############Registry Key 1###############

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\EE3C5F35DE50038499B4052B0F5DF0EC]
    "ProductName"="Microsoft SQL Server Setup Support Files (English)"
    "Language"=dword:00000409
    "Version"=dword:090007ff
    "Assignment"=dword:00000001
    "AdvertiseFlags"=dword:00000184
    "ProductIcon"="C:\\WINDOWS\\Installer\\{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}\\ARPIcon.ico"
    "InstanceType"=dword:00000000
    "AuthorizedLUAApp"=dword:00000000
    "Clients"=hex(7):3a,00,00,00,00,00
    "PackageCode"="0F0A92F233141054BB47B8BF7296A22F"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\EE3C5F35DE50038499B4052B0F5DF0EC\Patches]
    "Patches"=hex(7):33,00,38,00,36,00,46,00,32,00,39,00,45,00,45,00,43,00,35,00,\
      46,00,35,00,30,00,37,00,39,00,34,00,42,00,42,00,42,00,30,00,41,00,39,00,35,\
      00,43,00,31,00,39,00,36,00,42,00,32,00,30,00,38,00,36,00,00,00,00,00
    "386F29EEC5F50794BBB0A95C196B2086"=":Target01ToUpgrade01;:#Target01ToUpgrade01"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\EE3C5F35DE50038499B4052B0F5DF0EC\SourceList]
    "PackageName"="SqlSupport.msi"
    "LastUsedSource"=hex(2):6e,00,3b,00,31,00,3b,00,5c,00,5c,00,6d,00,65,00,6e,00,\
      73,00,61,00,5c,00,44,00,56,00,44,00,2d,00,44,00,72,00,69,00,76,00,65,00,5c,\
      00,53,00,65,00,72,00,76,00,65,00,72,00,73,00,5c,00,53,00,65,00,74,00,75,00,\
      70,00,5c,00,00,00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\EE3C5F35DE50038499B4052B0F5DF0EC\SourceList\Media]
    "MediaPackage"="\\Setup\\"
    "1"=";"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\EE3C5F35DE50038499B4052B0F5DF0EC\SourceList\Net]
    "1"=hex(2):5c,00,5c,00,6d,00,65,00,6e,00,73,00,61,00,5c,00,44,00,56,00,44,00,\
      2d,00,44,00,72,00,69,00,76,00,65,00,5c,00,53,00,65,00,72,00,76,00,65,00,72,\
      00,73,00,5c,00,53,00,65,00,74,00,75,00,70,00,5c,00,00,00

    #########################Registry Key 2##################################

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\386F29EEC5F50794BBB0A95C196B2086]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\386F29EEC5F50794BBB0A95C196B2086\SourceList]
    "LastUsedSource"=hex(2):6e,00,3b,00,32,00,3b,00,5c,00,5c,00,4e,00,4f,00,52,00,\
      4d,00,41,00,5c,00,66,00,24,00,5c,00,63,00,66,00,66,00,34,00,31,00,37,00,61,\
      00,37,00,34,00,64,00,66,00,35,00,61,00,37,00,31,00,38,00,31,00,32,00,34,00,\
      66,00,32,00,61,00,39,00,35,00,62,00,64,00,65,00,63,00,64,00,63,00,33,00,32,\
      00,5c,00,48,00,6f,00,74,00,46,00,69,00,78,00,53,00,71,00,6c,00,53,00,75,00,\
      70,00,70,00,6f,00,72,00,74,00,5c,00,46,00,69,00,6c,00,65,00,73,00,5c,00,00,\
      00
    "PackageName"="SqlSupport.msp"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\386F29EEC5F50794BBB0A95C196B2086\SourceList\Media]
    "100"="SQLSUPPORT200532SP1;"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Patches\386F29EEC5F50794BBB0A95C196B2086\SourceList\Net]
    "3"=hex(2):66,00,3a,00,5c,00,73,00,71,00,6c,00,32,00,30,00,30,00,35,00,73,00,\
      70,00,31,00,5c,00,65,00,78,00,74,00,72,00,61,00,63,00,74,00,5c,00,68,00,6f,\
      00,74,00,66,00,69,00,78,00,73,00,71,00,6c,00,73,00,75,00,70,00,70,00,6f,00,\
      72,00,74,00,5c,00,66,00,69,00,6c,00,65,00,73,00,5c,00,00,00
    "1"=hex(2):5c,00,5c,00,4e,00,4f,00,52,00,4d,00,41,00,5c,00,66,00,24,00,5c,00,\
      61,00,38,00,31,00,63,00,30,00,37,00,33,00,30,00,61,00,33,00,34,00,66,00,39,\
      00,36,00,34,00,31,00,34,00,38,00,5c,00,48,00,6f,00,74,00,46,00,69,00,78,00,\
      53,00,71,00,6c,00,53,00,75,00,70,00,70,00,6f,00,72,00,74,00,5c,00,46,00,69,\
      00,6c,00,65,00,73,00,5c,00,00,00
    "2"=hex(2):5c,00,5c,00,4e,00,4f,00,52,00,4d,00,41,00,5c,00,66,00,24,00,5c,00,\
      63,00,66,00,66,00,34,00,31,00,37,00,61,00,37,00,34,00,64,00,66,00,35,00,61,\
      00,37,00,31,00,38,00,31,00,32,00,34,00,66,00,32,00,61,00,39,00,35,00,62,00,\
      64,00,65,00,63,00,64,00,63,00,33,00,32,00,5c,00,48,00,6f,00,74,00,46,00,69,\
      00,78,00,53,00,71,00,6c,00,53,00,75,00,70,00,70,00,6f,00,72,00,74,00,5c,00,\
      46,00,69,00,6c,00,65,00,73,00,5c,00,00,00

    #######################

  • Wednesday, March 07, 2007 5:49 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Any solutions ??
  • Thursday, March 08, 2007 8:40 PMFrance Roy Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    This solved it for me: http://support.microsoft.com/kb/926623/
  • Thursday, March 08, 2007 9:42 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    We don't have any updates yet.  The keys look fine to my eyes, I don't see anything amiss or missing in what you posted.  We are following up internally with the Windows Installer development team to see if they have any ideas.  I will post more when I hear back from them, I'm sorry for the delay.

  • Thursday, March 08, 2007 10:58 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     France Roy wrote:
    This solved it for me: http://support.microsoft.com/kb/926623/

    That solution is for different problem, not for this one.

  • Friday, March 09, 2007 3:07 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Can anyone who has encountered the problem remark on whether or not any tools have been used for cleaning up the machine?  Programs like anything that would remove "unneeded" files, or especially something that attempts to clean up the registry.  It is looking more and more like something fundamentally is corrupt with the MSP registration information, and we are looking for possible causes.  Thank you.
  • Friday, March 09, 2007 4:09 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     R. Green - MSFT wrote:
    Can anyone who has encountered the problem remark on whether or not any tools have been used for cleaning up the machine?  Programs like anything that would remove "unneeded" files, or especially something that attempts to clean up the registry.  It is looking more and more like something fundamentally is corrupt with the MSP registration information, and we are looking for possible causes.  Thank you.

    This service pack is failing on one of my production server. This machine does not contain any other software other than SQL Server 2005,Visual Studio 2005 and MS Office 2003

    We never used anything to clean up unneeded files or registry cleaner or something like that.

     

     

  • Friday, March 09, 2007 4:47 PMme11 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

     

    ... and the Windows Live OneCare safety scanner Clean up. It seems that those tools (possibly the beta versions) modify the registry in an unapproriate way. For example I had a problem with Visual Studio which was caused by these tools.

  • Friday, March 09, 2007 5:04 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     me* wrote:

     ... and the Windows Live OneCare safety scanner Clean up. It seems that those tools (possibly the beta versions) modify the registry in an unapproriate way. For example I had a problem with Visual Studio which was caused by these tools.

    No windows live Onecare on this server either

  • Friday, March 09, 2007 5:44 PMkluken Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Count me in as having the same problem. Even if i try the one trick to start the original install it fails with 1635 as well. I have huge issues with the .NET 2.0 that SQL installed as well it woudl not take any patches either. Is there an offical MS fix for this yet.

     

     

     

    Time: 03/09/2007 12:42:43.891
    KB Number: KB921896
    Machine: NT9901SQ1
    OS Version: Microsoft Windows Server 2003 family, Enterprise Edition Service Pack 1 (Build 3790)
    Package Language: 1033 (ENU)
    Package Platform: x86
    Package SP Level: 2
    Package Version: 3042
    Command-line parameters specified:
    Cluster Installation: Yes
    Log Location on Passive Nodes:
         (NT9901SQ1) C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
         (NT9901SQ2) C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
         (NT9901SQ1) C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
         (NT9901SQ2) C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
         (NT9901SQ1) C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
         (NT9901SQ2) C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix

    **********************************************************************************
    Prerequisites Check & Status
    SQLSupport: Failed

    **********************************************************************************
    Products Detected                         Language  Level  Patch Level       Platform  Edition
    Setup Support Files                       ENU                               x86      
    Database Services (MSSQLSERVER)           ENU       SP1    2005.090.2153.00  x86       STANDARD
    Analysis Services (MSSQLSERVER)           ENU       SP1    2005.090.2153.00  x86       STANDARD
    Database Services (NT9901SQLIT)           ENU       SP1    2005.090.2153.00  x86       STANDARD
    Notification Services                     ENU       SP1       9.00.2153.00  x86       STANDARD
    Integration Services                      ENU       SP1       9.00.2153.00  x86       STANDARD
    SQL Server Native Client                  ENU                               x86      
    Client Components                         ENU       SP1           9.1.2153  x86       STANDARD
    MSXML 6.0 Parser                          ENU                  6.00.3883.8  x86      
    MSXML 6.0 Parser                          ENU                  6.00.3890.0  x86      
    SQLXML4                                   ENU                               x86      
    Backward Compatibility                    ENU                               x86      
    Microsoft SQL Server VSS Writer           ENU                               x86      

    **********************************************************************************
    Products Disqualified & Reason
    Product                                   Reason

    **********************************************************************************
    Processes Locking Files
    Process Name          Feature               Type          User Name                  PID
    ResrcMon.exe          SQL Server Native Client  Application   xxxxxx\!cluster           3132
    ResrcMon.exe          SQL Server Native Client  Application   xxxxxx\!cluster           1468
    MSSQLSERVER           SQL Server Native Client  Service                                  3216
    MSSQL$NT9901SQLIT     SQL Server Native Client  Service                                  4328
    SQLSERVERAGENT        SQL Server Native Client  Service                                  2968
    SQLAgent$NT9901SQLIT  SQL Server Native Client  Service                                  2028
    msftesql              Database Services     Service                                  4360
    SQLBrowser            Database Services     Service                                  1040
    wmiprvse.exe          Database Services     Application                              3036
    MsDtsServer           Database Services     Service                                  712
    msftesql$NT9901SQLIT  Database Services     Service                                  2520
    MSSQLServerOLAPService  Analysis Services     Service                                  5484
    SQLWriter             Microsoft SQL Server VSS Writer  Service       NT AUTHORITY\SYSTEM        1068

    **********************************************************************************
    Product Installation Status
    Product                   : Setup Support Files
    Product Version (Previous):
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSI file
    ----------------------------------------------------------------------------------

  • Saturday, March 10, 2007 2:30 PMHector Mike Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I am also having this problem.  Just for grins, I grabbed all of the SQL 2005 SP2 setup files from the temporary folder created off the root of C: and copied them to a new folder so that I could reuse them and run setup where I could proceed while observing what was going on. 

    I tried to run the C:\Windows\Installer\1518f9.msi file to which the SQL9_Hotfix_KB921896_sqlrun_sql.msp.log log file refers.  This did not work.  I tried to run the sqlrun_sql.msp file in the "original location" to which it was referred in that log file.  I copied the entire contents of HotFixSql\Files to two other folders where SQL9_Hotfix_KB921896_sqlrun_sql.msp.log said that it couldn't find those files.  After doing that, the patch to Database Services still failed.  But this time I got different information in the log file.  I am pasting it here in case it it helpful.  Note the items in blue at the bottom.

    === Verbose logging started: 2007-03-10  09:20:36  Build type: SHIP UNICODE 4.00.6000.00  Calling process: C:\4be235236757b7e869426342\6c24d5aa01ecc9d587e205c691\hotfix.exe ===
    MSI (c) (90:08) [09:20:36:829]: Resetting cached policy values
    MSI (c) (90:08) [09:20:36:829]: Machine policy value 'Debug' is 0
    MSI (c) (90:08) [09:20:36:829]: ******* RunEngine:
               ******* Product: {130A3BE1-85CC-4135-8EA7-5A724EE6CE2C}
               ******* Action:
               ******* CommandLine: **********
    MSI (c) (90:08) [09:20:36:829]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (90:08) [09:20:36:829]: Grabbed execution mutex.
    MSI (c) (90:08) [09:20:36:845]: Cloaking enabled.
    MSI (c) (90:08) [09:20:36:845]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (90:08) [09:20:36:845]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (BC:D0) [09:20:36:876]: Grabbed execution mutex.
    MSI (s) (BC:4C) [09:20:36:907]: Resetting cached policy values
    MSI (s) (BC:4C) [09:20:36:907]: Machine policy value 'Debug' is 0
    MSI (s) (BC:4C) [09:20:36:907]: ******* RunEngine:
               ******* Product: {130A3BE1-85CC-4135-8EA7-5A724EE6CE2C}
               ******* Action:
               ******* CommandLine: **********
    MSI (s) (BC:4C) [09:20:36:907]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (BC:4C) [09:20:36:907]: Adding MSIINSTANCEGUID to command line.
    MSI (s) (BC:4C) [09:20:40:095]: SRSetRestorePoint skipped for this transaction.
    MSI (s) (BC:4C) [09:20:40:157]: End dialog not enabled
    MSI (s) (BC:4C) [09:20:40:157]: Original package ==> C:\WINDOWS\Installer\1518f9.msi
    MSI (s) (BC:4C) [09:20:40:157]: Package we're running from ==> C:\WINDOWS\Installer\1518f9.msi
    MSI (s) (BC:4C) [09:20:40:282]: APPCOMPAT: looking for appcompat database entry with ProductCode '{130A3BE1-85CC-4135-8EA7-5A724EE6CE2C}'.
    MSI (s) (BC:4C) [09:20:40:282]: APPCOMPAT: no matching ProductCode found in database.
    MSI (s) (BC:4C) [09:20:40:282]: Detected that this product uses a multiple instance transform.
    MSI (s) (BC:4C) [09:20:40:423]: MSCOREE not loaded loading copy from system32
    MSI (s) (BC:4C) [09:20:40:423]: Applying multiple instance transform ':SqlRun01.mst'...
    MSI (s) (BC:4C) [09:20:40:423]: Looking for storage transform: SqlRun01.mst
    MSI (s) (BC:4C) [09:20:40:595]: Note: 1: 2205 2:  3: Patch
    MSI (s) (BC:4C) [09:20:40:595]: Note: 1: 2205 2:  3: PatchPackage
    MSI (s) (BC:4C) [09:20:40:626]: Note: 1: 2262 2: _Tables 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:626]: Note: 1: 2262 2: _Columns 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:626]: Note: 1: 2262 2: Media 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:626]: Note: 1: 2262 2: File 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:626]: TRANSFORM: 'PatchPackage' table is missing or empty.  No pre-transform fixup necessary.
    MSI (s) (BC:4C) [09:20:40:626]: TRANSFORM: Applying regular transform to database.
    MSI (s) (BC:4C) [09:20:40:626]: Note: 1: 2262 2: _Tables 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:626]: Note: 1: 2262 2: _Columns 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _Validation 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: File 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: MsiFileHash 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Signature 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: RegLocator 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: AppSearch 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: CompLocator 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: DrLocator 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Binary 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: CustomAction 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Directory 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Registry 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Condition 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: CreateFolder 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlObjectSecurity 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Icon 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: InstallUISequence 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: AdminExecuteSequence 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: AdminUISequence 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: AdvtExecuteSequence 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: AdvtUISequence 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlAction 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlActionsModule 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlDriveType 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ReserveCost 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: TypeLib 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Feature 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: MsiAssembly 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Class 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Extension 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: PublishComponent 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ServiceControl 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ModuleDependency 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ModuleSignature 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ModuleExclusion 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ModuleComponents 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlBuiltInAccounts 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: MsiAssemblyName 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ServiceInstall 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlNativeImage 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlPropertyValues 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlUserSecurity 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlRegistry 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlServiceControl 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlHiveCopy 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlRegSecurity 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlGroup 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlGroupMember 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlConfig 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlUpgradeScript 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlHotfixScript 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlScript 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ActionText 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlSku 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlStart 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlServiceAccount 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlDelimitProperty 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlEquivalent 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlWizardSequence 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Dialog 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlMofcomp 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlWMISecurity 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlInstanceProperty 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlInstanceComponents 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlAssembly 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Error 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlPerfCounters 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlCollation 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlExecutable 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlFileSR 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlUnmanagedComponent 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlUpgradeComponent 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlProducts 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlTopLevelFeatureProducts 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlFileRename 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlFollowComponents 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlLocalServers 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlVerIndependentProgID 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlServiceState 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlServiceProperty 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlServiceConfig 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlSupportFiles 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlDomainGroup 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: FeatureComponents 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Control 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ControlEvent 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ControlCondition 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ListBox 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ListView 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: ComboBox 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: CheckBox 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: EventMapping 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: RadioButton 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Upgrade 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: TextStyle 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: UIText 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Media 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Shortcut 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: SxsMsmGenComponents 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: MsiSFCBypass 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: RemoveFile 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: RemoveRegistry 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: Environment 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlUpgradeFile 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlUpgradeRegistry 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _sqlUpgradeFolders 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:642]: Note: 1: 2262 2: _MsiPatchTransformView 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:704]: Opening existing patch 'c:\WINDOWS\Installer\33b300.msp'.
    MSI (s) (BC:4C) [09:20:40:704]: Note: 1: 2203 2: c:\WINDOWS\Installer\33b300.msp 3: -2147287038
    MSI (s) (BC:4C) [09:20:40:704]: Couldn't find local patch 'c:\WINDOWS\Installer\33b300.msp'. Looking for it at its source.
    MSI (s) (BC:4C) [09:20:40:704]: Resolving Patch source.
    MSI (s) (BC:4C) [09:20:40:704]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (BC:4C) [09:20:40:720]: User policy value 'DisableMedia' is 0
    MSI (s) (BC:4C) [09:20:40:720]: Machine policy value 'AllowLockdownMedia' is 1
    MSI (s) (BC:4C) [09:20:40:720]: SOURCEMGMT: Looking for sourcelist for product {1681387D-2DB2-424C-87C5-0667166F3EC9}
    MSI (s) (BC:4C) [09:20:40:720]: SOURCEMGMT: Adding {1681387D-2DB2-424C-87C5-0667166F3EC9}; to potential sourcelist list (pcode;disk;relpath).
    MSI (s) (BC:4C) [09:20:40:720]: SOURCEMGMT: Now checking product {1681387D-2DB2-424C-87C5-0667166F3EC9}
    MSI (s) (BC:4C) [09:20:40:720]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (s) (BC:4C) [09:20:40:720]: SOURCEMGMT: Trying source c:\e2ad22cd49ce6a9861e8ab\HotFixSQL\Files\.
    MSI (s) (BC:4C) [09:20:41:017]: Note: 1: 2219 2: c:\e2ad22cd49ce6a9861e8ab\HotFixSQL\Files\sqlrun_sql.msp 3:  4: 
    MSI (s) (BC:4C) [09:20:41:032]: SOURCEMGMT: Source is invalid due to invalid package code (can not get product code).
    MSI (s) (BC:4C) [09:20:41:032]: Note: 1: 1706 2: -2147483646 3: sqlrun_sql.msp
    MSI (s) (BC:4C) [09:20:41:032]: SOURCEMGMT: Processing net source list.
    MSI (s) (BC:4C) [09:20:41:032]: SOURCEMGMT: Trying source c:\c6cba37fb7dccf06f8069664052014\HotFixSQL\Files\.
    MSI (s) (BC:4C) [09:20:41:110]: Note: 1: 2219 2: c:\c6cba37fb7dccf06f8069664052014\HotFixSQL\Files\sqlrun_sql.msp 3:  4: 
    MSI (s) (BC:4C) [09:20:41:110]: SOURCEMGMT: Source is invalid due to invalid package code (can not get product code).
    MSI (s) (BC:4C) [09:20:41:110]: Note: 1: 1706 2: -2147483646 3: sqlrun_sql.msp
    MSI (s) (BC:4C) [09:20:41:110]: SOURCEMGMT: Processing media source list.
    MSI (s) (BC:4C) [09:20:41:126]: SOURCEMGMT: Resolved source to: 'sqlrun_sql.msp'
    MSI (s) (BC:4C) [09:21:03:079]: Note: 1: 1314 2: sqlrun_sql.msp
    MSI (s) (BC:4C) [09:21:03:079]: Unable to create a temp copy of patch 'sqlrun_sql.msp'.
    MSI (s) (BC:4C) [09:21:03:079]: Searching provided command line patches for patch code {1681387D-2DB2-424C-87C5-0667166F3EC9}
    MSI (s) (BC:4C) [09:21:03:095]: File will have security applied from OpCode.
    MSI (s) (BC:4C) [09:21:17:282]: Original patch ==> C:\4be235236757b7e869426342\6c24d5aa01ecc9d587e205c691\HotFixSQL\Files\sqlrun_sql.msp
    MSI (s) (BC:4C) [09:21:17:282]: Patch we're running from ==> c:\Windows\Installer\770283b.msp
    MSI (s) (BC:4C) [09:21:17:298]: Note: 1: 1708
    MSI (s) (BC:4C) [09:21:17:298]: Product: Microsoft SQL Server 2005 -- Installation failed.

    MSI (s) (BC:4C) [09:21:17:298]: Windows Installer installed the product. Product Name: Microsoft SQL Server 2005. Product Version: 9.00.1399.06. Product Language: 1033. Installation success or error status: 1635.

    MSI (s) (BC:4C) [09:21:17:313]: Attempting to delete file c:\Windows\Installer\770283b.msp
    MSI (s) (BC:4C) [09:21:17:329]: MainEngineThread is returning 1635
    MSI (s) (BC:D0) [09:21:17:329]: No System Restore sequence number for this installation.
    This update package could not be opened. Verify that the update package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer update package.
    C:\WINDOWS\Installer\1518f9.msi
    MSI (c) (90:08) [09:21:17:329]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (90:08) [09:21:17:329]: MainEngineThread is returning 1635
    === Verbose logging stopped: 2007-03-10  09:21:17 ===

     

  • Sunday, March 11, 2007 5:59 PMHector Mike Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I wanted to follow up to my last message.  After trying unsuccessfully to downgrade to the original version of the product, I decided to uninstall.  However, I could not do it with the Setup program that came with the product.  I had to search and delete all registry keys and files on disk.  So I don't need any help now.  I just used a hammer.

    I do think the theory about missing SP1 files is the most likely explanation for this problem.  In an effort to try to keep the disk clean and conserve as much space as possible, it is very likely that things were deleted by yours truly, things that were needed by these setup branches.  This problem began after upgrading from XP Pro to Vista Ultimate.  Not sure if I did the cleanup or some program, but either way some old things were cleaned up.

    If I may also give some thoughts about all of this.  It would be nice if Windows Installer allowed us to specify the folder where old installer support files are stored.  For example, these could be stored on a writable DVD, network share, or different local partition.  There is a tendency to want to consider space consumed by these legacy items as "wasted", since we do not have much use for an SP1 once it has already been installed.  I'm not sure if end-users would want to change these kinds of settings, but administrators might.

    As a footnote, I also had to do the exact same thing with Visual Studio 2005 - forcibly uninstall it and do a fresh install.  Also, I lost my Reporting Services and need to figure out if that was a download.  It has been a while since the original install.

  • Sunday, March 11, 2007 8:56 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Hector Mike wrote:

    I wanted to follow up to my last message.  After trying unsuccessfully to downgrade to the original version of the product, I decided to uninstall.  However, I could not do it with the Setup program that came with the product.  I had to search and delete all registry keys and files on disk.  So I don't need any help now.  I just used a hammer.

    I do think the theory about missing SP1 files is the most likely explanation for this problem.  In an effort to try to keep the disk clean and conserve as much space as possible, it is very likely that things were deleted by yours truly, things that were needed by these setup branches.  This problem began after upgrading from XP Pro to Vista Ultimate.  Not sure if I did the cleanup or some program, but either way some old things were cleaned up.

    If I may also give some thoughts about all of this.  It would be nice if Windows Installer allowed us to specify the folder where old installer support files are stored.  For example, these could be stored on a writable DVD, network share, or different local partition.  There is a tendency to want to consider space consumed by these legacy items as "wasted", since we do not have much use for an SP1 once it has already been installed.  I'm not sure if end-users would want to change these kinds of settings, but administrators might.

    As a footnote, I also had to do the exact same thing with Visual Studio 2005 - forcibly uninstall it and do a fresh install.  Also, I lost my Reporting Services and need to figure out if that was a download.  It has been a while since the original install.

    Mike uninstallation and than reinstallation of SQL Server 2005 from the production server just to install Service Pack is not the solution.

    It will have a lot of downtime and risk of losing the data.

    I will wait to here from Microsoft support engineers on this problem.

  • Monday, March 12, 2007 4:18 AMketiko Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I am also having this problem.  Any solutions?
  • Monday, March 12, 2007 1:27 PMultrafastneal Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Hi there,

    I am having a similar problem when installing SP2 for SQL Server 2005 Developer Edition on a WIndows XP machine.  There are multiple instances of SQL Server on the computer

    SQL Server 2005 - (default instance)
    SQL Server 2000 (named instance)

    Here is the summary.txt file generated after the installation.

    Time: 03/12/2007 09:12:01.203
    KB Number: KB921896
    Machine: KDRDKWV
    OS Version: Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Package Language: 1033 (ENU)
    Package Platform: x86
    Package SP Level: 2
    Package Version: 3042
    Command-line parameters specified:
    Cluster Installation: No

    **********************************************************************************
    Prerequisites Check & Status
    SQLSupport: Passed

    **********************************************************************************
    Products Detected                         Language  Level  Patch Level       Platform  Edition
    Setup Support Files                       ENU                     9.2.3042  x86      
    Database Services (MSSQLSERVER)           ENU       SP1    2005.090.2047.00  x86       DEVELOPER
    Analysis Services (MSSQLSERVER)           ENU       SP1    2005.090.2047.00  x86       DEVELOPER
    Reporting Services (MSSQLSERVER)          ENU       SP2       9.00.3042.00  x86       DEVELOPER
    Notification Services                     ENU       SP2                     x86       DEVELOPER
    Integration Services                      ENU       SP1       9.00.2047.00  x86       DEVELOPER
    SQL Server Native Client                  ENU                 9.00.3042.00  x86      
    Client Components                         ENU       SP1           9.1.2047  x86       DEVELOPER
    MSXML 6.0 Parser                          ENU                  6.10.1129.0  x86      
    SQLXML4                                   ENU                 9.00.3042.00  x86      
    Backward Compatibility                    ENU                    8.05.2004  x86      
    Microsoft SQL Server VSS Writer           ENU                 9.00.3042.00  x86      

    **********************************************************************************
    Products Disqualified & Reason
    Product                                   Reason

    **********************************************************************************
    Processes Locking Files
    Process Name          Feature               Type          User Name                  PID

    **********************************************************************************
    Product Installation Status
    Product                   : Setup Support Files
    Product Version (Previous): 3042
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Database Services (MSSQLSERVER)
    Product Version (Previous): 2047
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB921896_sqlrun_sql.msp.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSP file
    ----------------------------------------------------------------------------------
    Product                   : Analysis Services (MSSQLSERVER)
    Product Version (Previous): 2047
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\OLAP9_Hotfix_KB921896_sqlrun_as.msp.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSP file
    ----------------------------------------------------------------------------------
    Product                   : Reporting Services (MSSQLSERVER)
    Product Version (Previous): 3042
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Notification Services
    Product Version (Previous):
    Product Version (Final)   : 3042
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\NS9_Hotfix_KB921896_sqlrun_ns.msp.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Integration Services
    Product Version (Previous): 2047
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\DTS9_Hotfix_KB921896_sqlrun_dts.msp.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSP file
    ----------------------------------------------------------------------------------
    Product                   : SQL Server Native Client
    Product Version (Previous): 3042
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Client Components
    Product Version (Previous): 2047
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQLTools9_Hotfix_KB921896_sqlrun_tools.msp.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSP file
    ----------------------------------------------------------------------------------
    Product                   : MSXML 6.0 Parser
    Product Version (Previous): 1129
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : SQLXML4
    Product Version (Previous): 3042
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Backward Compatibility
    Product Version (Previous): 2004
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Microsoft SQL Server VSS Writer
    Product Version (Previous): 3042
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Description         :
    ----------------------------------------------------------------------------------

    **********************************************************************************
    Summary
         One or more products failed to install, see above for details
         Exit Code Returned: 1635



     

  • Monday, March 12, 2007 3:16 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    We are in contact with engineers from Windows Installer but as of yet have not received any troubleshooting guidance.  I will post again when we have some direction on what to do next.
  • Monday, March 12, 2007 3:19 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Did you try the script I had posted earlier in the thread?  At this point I don't have high hopes that it will resolve the issue, since the issue seems to be a bigger corruption than just the missing cached MSP.  However, I would like to see a confirmation about whether or not it helps other users, to determine if we are seeing multiple issues or if everyone is hitting the same problem.
  • Monday, March 12, 2007 9:50 PMHector Mike Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Thanks, Ashish.  I just wanted the forum folks to know I also had the problem that you had.  In production, un/reinstall may not fly.  In development, anything is possible.  It was strictly a time consideration for me, with the Vista upgrade and some deadlines associated with it.  BTW, after reinstalling SQL 2005 and then SP2, I found a new update on Windows Update that was a critical patch for SP2.  That installed fine.  So that which had been broken was fixed after the forced uninstall + "clean" reinstall.
  • Wednesday, March 14, 2007 11:48 AMaagoli Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I had similar problems getting Unable to install Windows Installer MSI file, tryed lots of things I saw here and then when nothing happened I gave it another shot I opened task manager, checked show processes from all users and noticed 7 Msi Installers opened before I even started install (rebooted machine domain user but localy), I killed all processes started and all passed well, now that could be or not solution to the problem but it seems that it will at least help some of you, Im sorry I didnt have the log file from before to post it here, I will be more careful next time :)

  • Wednesday, March 14, 2007 3:53 PMJudy W Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Thanks for keeping us informed.  I am also having this problem.  I tried the hotfix listed in this thread and it did not work.  Something I'm running into that I haven't seen here is I cannot install or uninstall anything at all.  I am getting a message that says I'm still in the process of installing something, please finish that first.  I assume it is the install of SQL SP2.

     

  • Wednesday, March 14, 2007 4:25 PMultrafastneal Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I had the same problems installing SQL Server 2005 SP2  After reading all pages in this thread, I decided to  uninstall SP1 because I believe the failure had something to do with the missing installation files for that Service Pack.  However, the uninstall of SP1 failed outright.    Next I tried to uninstall SQL 2005, and  that failed, in addition to corrupting  my SQL Server 2000 Developer Edition Installation (SQL 2000 was installed as a named instance) at the same time.

    Frustrated, I tried re-installing  SQL 2000 (because I NEED that), but it would not install properly.  Back to 2005.  I followed  suggestions from Microsoft and other users here, but ultimately I could not get it to uninstall/reinstall.  As a last resort, I tried brute force on the registry and reinstalling the product, but to no avail.  End result: I reformatted my drive and started from scratch!

    Now that I had a fresh copy of WinXP Pro w/all the latest updates, I first installed SQL 2005. Everything was great.  Then, I installed SP2 and the new critical update. Things still seemed fine.  Finally, I installed SQL 2000 Developer edition as a named instance followed by SP4.  Suddenly, I could not start the SQL 2005 services. I've tried changing the account contexts (even allowing interaction with the desktop w/Local), but nothing worked.   Frustrated, I uninstalled SQL 2005 and am now reinstalling it.

    The installation just finished and everything is working, but  I have not installed any updates to SQL 2005.   I am wondering if I should first install SP1 and then SP2, or just jump right to SP2 like I did last time.  I'm actually scared to install any updates for the product at this point because I don't want to spend any more time on this problem. 

     Hopefully some of you found this information useful. 

  • Wednesday, March 14, 2007 7:34 PMH.J. Martin Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I've run into the exact same problem as everyone else here.

     

    I even attempted to re-install SP1 thinking it might repair the files but I would get the same error when attempting the SP1 install.

    I tried uninstalling just the support files and reinstalling but that didn't work either.  It said it uninstalled them, but would run into the same error both with SP1, SP2, and the original installation media...

    The only thing that worked here was using the Windows Install Cleanup utility to remove the support files and then reinstall just those from the original installation media.

  • Thursday, March 15, 2007 3:14 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Could you start a new thread on this issue and post the contents of your summary log from hotfix?  It does sound like a different problem.  If I'm understanding the message you are describing, it could be that either a previous install crashed or the machine rebooted in the middle, or it could be a problem with the Remote Registry service being disabled.

    If you start a new thread with the logs we should be able to help you out.

  • Thursday, March 15, 2007 3:17 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    We have some promising leads on a workaround from the engineers in Windows Installer that we are testing today.  If things go well I will post an updated script later on.

    One thing raised was whether or not System Restore could be involved in this at all.  For those who have experienced this issue, did you at any point use System Restore after SP1 was applied?

  • Thursday, March 15, 2007 4:05 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Here is a second revision to the script with instructions.  The script has been edited so that it should work to match the extracted SP1 MSP with what is missing on the machine.  This means that it should work in side by side situations and for cases where multiple languages of SqlSupport.msi are installed.

    A second change has been made so that the script will attempt to repair all products patched by SP1.  If you are seeing error code 1635 with products other than SqlSupport, copy this new version of the patch and try it again.

    In order to use it, you will need access to the SQL Server 2005 SP1 package.  First, copy/paste the following script into notepad and save it as "RepairSP1Source.js":

    if( WScript.Arguments.Length < 1 )

    {

        WScript.Echo( "Usage: RepairSP1Source.js \"<path to extracted SP1 files>\"" );

        WScript.Quit( 1 );

    }

     

    var filesystem = new ActiveXObject( "Scripting.FileSystemObject" );

    var newSource = WScript.Arguments( 0 );

     

    if( !filesystem.FolderExists( newSource ) )

    {

        WScript.Echo( "The path to the extracted SP1 package does not exist.  Please correct the path and run the tool again." );

        WScript.Quit( 1 );

    }

     

    var installer = WScript.CreateObject( "WindowsInstaller.Installer" );

     

    // Look for MSPs at the extracted location

    EnumerateMSPs( newSource );

     

    function EnumerateMSPs( extractedSp1PatchPath )

    {

        var folder = filesystem.GetFolder( extractedSp1PatchPath );

        var fileEnum = new Enumerator( folder.Files );

        for( ; !fileEnum.atEnd(); fileEnum.moveNext() )

        {

            var nextFile = fileEnum.item();

           

            if( filesystem.GetExtensionName( nextFile.Name ) == "msp" )

            {

                WScript.Echo( "Found patch located at: " + nextFile.Path );

                var extractedSp1PatchSummaryInfo = installer.SummaryInformation( nextFile.Path );

                // Retrieve the PatchCode from the SummaryInformation

                var extractedSp1PatchCode = new String( extractedSp1PatchSummaryInfo.Property( 9 ) ).substring( 0, 38 );

     

                // Look to see if we need to repair the cached MSP for this Patch

                RepairCachedMSP( extractedSp1PatchCode, nextFile.Path );

                WScript.Echo();

            }

        }

     

        // Now look in subfolders for MSPs

        var folderEnum = new Enumerator( folder.SubFolders );

     

        for( ; !folderEnum.atEnd(); folderEnum.moveNext() )

        {

            var nextFolder = folderEnum.item();

           

            EnumerateMSPs( nextFolder.Path );

        }

    }

     

    function RepairCachedMSP( extractedSp1PatchCode, extractedSp1PatchPath )

    {

        var sp1Patch = null;

        var cachedSp1PatchFileName = null;

     

        WScript.Echo( "Attempting to repair the local cache for PatchCode \"" + extractedSp1PatchCode + "\"" );

     

        // Enumerate all products installed on the machine to see if any have been patched by

        // this MSP

        var products = installer.ProductsEx( "", "", 4 );

     

        // Look for the first product that is patched with this MSP.

        for( var x = 0; (sp1Patch == null) && (x < products.Count); x++ )

        {

            var nextProduct = products.Item( x );

            var nextProductPatches = installer.PatchesEx( nextProduct.ProductCode, "", 4, 1 );

           

            for( var y = 0; (sp1Patch == null) && (y < nextProductPatches.Count); y++ )

            {

                var nextProductPatch = nextProductPatches.Item( y );

                var nextPatchURL = nextProductPatch.PatchProperty( "MoreInfoURL" );

                var nextPatchURLString = new String( nextPatchURL );

               

                // See if this patch is SP1 and if it matches the PatchCode of what the user

                // extracted to the hard drive.

                if( ( nextPatchURLString.indexOf( "kbid=913090" ) != -1 )

                        && ( extractedSp1PatchCode == nextProductPatch.PatchCode ) )

                {

                    cachedSp1PatchFileName = nextProductPatch.PatchProperty( "LocalPackage" );

     

                    // Only re-cache if the MSP is missing

                    if( !filesystem.FileExists( cachedSp1PatchFileName ) )

                    {

                        sp1Patch = nextProductPatch;

                    }

                }

            }

        }

     

        if( !cachedSp1PatchFileName )

        {

            WScript.Echo( "No action can be taken as the patch has not been applied on the local machine." );

        }

        else

        {

            if( sp1Patch == null )

            {

                WScript.Echo( "No action will be taken since the provided SP1 patch appears to exist locally." );

            }

            else

            {

                var extractedSp1Patch = filesystem.GetFile( extractedSp1PatchPath );

     

                WScript.Echo( "Re-caching patch for the product code \"" + sp1Patch.ProductCode

                    + "\" and patch \"" + sp1Patch.PatchCode + "\" to \"" + cachedSp1PatchFileName + "\"" );

                extractedSp1Patch.Copy( cachedSp1PatchFileName );

     

                var updatedSp1Patch = filesystem.GetFile( cachedSp1PatchFileName );

                var currentAttributes = updatedSp1Patch.Attributes;

               

                // If the file isn't read-only mark it as such.

                if( ( currentAttributes & 1 ) == 0 )

                {

                    updatedSp1Patch.Attributes = (currentAttributes | 1 );

                }

            }

        }

     

    } 

    The SP1 package when run with the "/X" switch will popup a dialog that allows you to extract out the files to a location on your local disk.  You are going to need to run this and save off the SP1 files to a path on your machine.  Once you do that, you run the script above and pass to it the path of where the files were extracted.  Then you should be able to apply SP2.  The steps will look like this:

    1. SQLServer2005SP1-KB913090-x86-ENU.exe /X
    2. cscript RepairSP1Source.js "<path to SP1 files>"
    3. Run SP2 again

    As before, please post the results of using the script and especially if you continue to hit failures after it was run.  If you do see a failure, please include in your post the output from running the script (copy and pasted from the cmd window) as well as the error code from the failing product's log file.

  • Thursday, March 15, 2007 4:49 PMRay Rankins Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     R. Green - MSFT wrote:

    One thing raised was whether or not System Restore could be involved in this at all.  For those who have experienced this issue, did you at any point use System Restore after SP1 was applied?

    It is very likely that I ran System Restore at some point after installing SP1 on the machine where I had the problems with the SP2 install. Hard to say for sure when I last ran a system restore, but since I installed SP1 when it first came out (actually, when it was still in CTP) which was quite a while ago, I'm almost positive that I've run a System Restore since then.

    -Ray

  • Thursday, March 15, 2007 6:36 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     R. Green - MSFT wrote:

    The SP1 package when run with the "/X" switch will popup a dialog that allows you to extract out the files to a location on your local disk.  You are going to need to run this and save off the SP1 files to a path on your machine.  Once you do that, you run the script above and pass to it the path of where the files were extracted.  Then you should be able to apply SP2.  The steps will look like this:

    1. SQLServer2005SP1-KB913090-x86-ENU.exe /X
    2. cscript RepairSP1Source.js "<path to SP1 files>"
    3. Run SP2 again

    As before, please post the results of using the script and especially if you continue to hit failures after it was run.  If you do see a failure, please include in your post the output from running the script (copy and pasted from the cmd window) as well as the error code from the failing product's log file.

    It fails this time on the next step.

    here is the summary file

    #######################

    Time: 03/15/2007 14:31:10.997
    KB Number: KB921896
    Machine: TEST
    OS Version: Microsoft Windows Server 2003 family, Enterprise Edition Service Pack 2 (Build 3790)
    Package Language: 1033 (ENU)
    Package Platform: x86
    Package SP Level: 2
    Package Version: 3042
    Command-line parameters specified:
    Cluster Installation: No

    **********************************************************************************
    Prerequisites Check & Status
    SQLSupport: Passed

    **********************************************************************************
    Products Detected                         Language  Level  Patch Level       Platform  Edition
    Setup Support Files                       ENU                     9.2.3042  x86      
    Database Services (MSSQLSERVER)           ENU       SP1    2005.090.2153.00  x86       STANDARD
    Analysis Services (MSSQLSERVER)           ENU       SP1    2005.090.2153.00  x86       STANDARD
    Reporting Services (MSSQLSERVER)          ENU       SP1       9.00.2153.00  x86       STANDARD
    Notification Services                     ENU       SP1       9.00.2153.00  x86       STANDARD
    Integration Services                      ENU       SP1       9.00.2153.00  x86       STANDARD
    SQL Server Native Client                  ENU                 9.00.3042.00  x86      
    Client Components                         ENU       SP1           9.1.2153  x86       STANDARD
    MSXML 6.0 Parser                          ENU                  6.10.1129.0  x86      
    SQLXML4                                   ENU                 9.00.3042.00  x86      
    Backward Compatibility                    ENU                    8.05.2004  x86      
    Microsoft SQL Server VSS Writer           ENU                 9.00.3042.00  x86      

    **********************************************************************************
    Products Disqualified & Reason
    Product                                   Reason

    **********************************************************************************
    Processes Locking Files
    Process Name          Feature               Type          User Name                  PID
    MOMHost.exe           Database Services     Application                              2228
    wmiprvse.exe          Database Services     Application                              2052

    **********************************************************************************
    Product Installation Status
    Product                   : Setup Support Files
    Product Version (Previous): 3042
    Product Version (Final)   : 3042
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Database Services (MSSQLSERVER)
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB921896_sqlrun_sql.msp.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSP file
    ----------------------------------------------------------------------------------
    Product                   : Analysis Services (MSSQLSERVER)
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\OLAP9_Hotfix_KB921896_sqlrun_as.msp.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSP file
    ----------------------------------------------------------------------------------
    Product                   : Reporting Services (MSSQLSERVER)
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\RS9_Hotfix_KB921896_sqlrun_rs.msp.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSP file
    ----------------------------------------------------------------------------------
    Product                   : Notification Services
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\NS9_Hotfix_KB921896_sqlrun_ns.msp.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSP file
    ----------------------------------------------------------------------------------
    Product                   : Integration Services
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\DTS9_Hotfix_KB921896_sqlrun_dts.msp.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSP file
    ----------------------------------------------------------------------------------
    Product                   : SQL Server Native Client
    Product Version (Previous): 3042
    Product Version (Final)   : 3042
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_sqlncli.msi.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Client Components
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQLTools9_Hotfix_KB921896_sqlrun_tools.msp.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSP file
    ----------------------------------------------------------------------------------
    Product                   : MSXML 6.0 Parser
    Product Version (Previous): 1129
    Product Version (Final)   : 6.10.1129.0
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_msxml6.msi.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : SQLXML4
    Product Version (Previous): 3042
    Product Version (Final)   : 3042
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_sqlxml4.msi.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Backward Compatibility
    Product Version (Previous): 2004
    Product Version (Final)   : 2004
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SQLServer2005_BC.msi.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Microsoft SQL Server VSS Writer
    Product Version (Previous): 3042
    Product Version (Final)   : 3042
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlWriter.msi.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------

    **********************************************************************************
    Summary
         One or more products failed to install, see above for details
         Exit Code Returned: 1635

    ########################

     

  • Thursday, March 15, 2007 7:33 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Well, that is some good news and some bad news.  It looks like the workaround helps for SqlSupport, since now it passed.  We will need to update the script so that it repairs patches for all the products included in SP1, not just SQLSupport.  It appears from that summary that all the other products failed due to a missing MSP just like SqlSupport was failing.

    I'll attempt to modify the workaround to include the additional products and edit my post.

  • Thursday, March 15, 2007 9:00 PMJan Svatos Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     

    System:

    Windows 2003 Enterprise Server SP 1 English

    SQL 2005 Enterprise English

    SQL version:

    Products Detected                         Language  Level  Patch Level       Platform  Edition
    Setup Support Files                       ENU                     9.2.3042  x86      
    Database Services (MSSQLSERVER)           ENU       SP1    2005.090.2047.00  x86       ENTERPRISE
    Analysis Services (MSSQLSERVER)           ENU       SP1    2005.090.2047.00  x86       ENTERPRISE
    Reporting Services (MSSQLSERVER)          ENU       SP1       9.00.2047.00  x86       ENTERPRISE
    Notification Services                     ENU       SP1       9.00.2047.00  x86       ENTERPRISE
    Integration Services                      ENU       SP1       9.00.2047.00  x86       ENTERPRISE
    SQL Server Native Client                  ENU                 9.00.3042.00  x86      
    Client Components                         ENU       SP1           9.1.2047  x86       ENTERPRISE
    MSXML 6.0 Parser                          ENU                  6.10.1129.0  x86      
    SQLXML4                                   ENU                 9.00.3042.00  x86      
    Backward Compatibility                    ENU                    8.05.2004  x86      
    Microsoft SQL Server VSS Writer           ENU                 9.00.3042.00  x86  

     

    What I did:

    Tried install SP2 using WSUS or from local drive - failed

    Tried reinstall SP1 - failed

    Tried RepairSP1Source.js - not applicable

     

    Example od error from summary.log:

    ----------------------------------------------------------------------------------
    Product                   : Database Services (MSSQLSERVER)
    Product Version (Previous): 2047
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB921896_sqlrun_sql.msp.log
    Error Number              : 1635
    Error Description         : Unable to install Windows Installer MSP file

     

    Scratch from SQL9....log:

    MSI (s) (04:38) [21:22:43:028]: Opening existing patch 'C:\WINDOWS\Installer\33a957.msp'.
    MSI (s) (04:38) [21:22:43:028]: Note: 1: 2203 2: C:\WINDOWS\Installer\33a957.msp 3: -2147287038
    MSI (s) (04:38) [21:22:43:028]: Couldn't find local patch 'C:\WINDOWS\Installer\33a957.msp'. Looking for it at its source.
    MSI (s) (04:38) [21:22:43:028]: Resolving Patch source.
    MSI (s) (04:38) [21:22:43:028]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (04:38) [21:22:43:028]: User policy value 'DisableMedia' is 0
    MSI (s) (04:38) [21:22:43:028]: Machine policy value 'AllowLockdownMedia' is 0
    MSI (s) (04:38) [21:22:43:028]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (s) (04:38) [21:22:43:028]: SOURCEMGMT: Looking for sourcelist for product {1681387D-2DB2-424C-87C5-0667166F3EC9}
    MSI (s) (04:38) [21:22:43:028]: SOURCEMGMT: Adding {1681387D-2DB2-424C-87C5-0667166F3EC9}; to potential sourcelist list (pcode;disk;relpath).
    MSI (s) (04:38) [21:22:43:028]: SOURCEMGMT: Now checking product {1681387D-2DB2-424C-87C5-0667166F3EC9}
    MSI (s) (04:38) [21:22:43:028]: SOURCEMGMT: Media is enabled for product.
    MSI (s) (04:38) [21:22:43:028]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (s) (04:38) [21:22:43:028]: SOURCEMGMT: Trying source \\PHADB1\e$\52f755bb65d67a66cae6b4\HotFixSQL\Files\.
    MSI (s) (04:38) [21:22:43:090]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (04:38) [21:22:43:090]: Incrementing counter to disable shutdown. Counter after increment: 1
    MSI (s) (04:38) [21:22:43:090]: Note: 1: 2219 2: \\PHADB1\e$\52f755bb65d67a66cae6b4\HotFixSQL\Files\sqlrun_sql.msp 3:  4: 
    MSI (s) (04:38) [21:22:43:090]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: 0
    MSI (s) (04:38) [21:22:43:090]: SOURCEMGMT: Source is invalid due to invalid package code (can not get product code).
    MSI (s) (04:38) [21:22:43:090]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (04:38) [21:22:43:090]: Note: 1: 1706 2: -2147483646 3: sqlrun_sql.msp
    MSI (s) (04:38) [21:22:43:090]: SOURCEMGMT: Processing net source list.
    MSI (s) (04:38) [21:22:43:090]: Note: 1: 1706 2: -2147483647 3: sqlrun_sql.msp
    MSI (s) (04:38) [21:22:43:090]: SOURCEMGMT: Processing media source list.
    MSI (s) (04:38) [21:22:44:122]: SOURCEMGMT: Resolved source to: 'sqlrun_sql.msp'
    MSI (s) (04:38) [21:23:14:121]: Note: 1: 1314 2: sqlrun_sql.msp
    MSI (s) (04:38) [21:23:14:121]: Unable to create a temp copy of patch 'sqlrun_sql.msp'.
    MSI (s) (04:38) [21:23:14:121]: Note: 1: 1708
    MSI (s) (04:38) [21:23:14:121]: Note: 1: 2729
    MSI (s) (04:38) [21:23:14:121]: Note: 1: 2729
    MSI (s) (04:38) [21:23:14:121]: Product: Microsoft SQL Server 2005 -- Installation failed.

     

    Important thing is: generated folder with source is not named "52f755bb65d67a66cae6b4" but if I manually rename it there is still some error.

    Any help?

  • Thursday, March 15, 2007 9:21 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Please download and run the script again, this time it should repair the other products that have missing MSPs.
  • Thursday, March 15, 2007 9:23 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    The failure you are hitting is because the script only attempted to repair the SQL Support files product, and nothing else.  I've updated it to work against all the products patched by SP1, please download and run it again, and report your results.

    One question, did you use System Restore at any point after applying SP1?

  • Friday, March 16, 2007 6:54 AMJan Svatos Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Where can I find this updated script? (I test it with one from post 107 and it was not successful).

    System Restore - NO

    Just little notice - When SP 1 for Visual Studio was released I was unable to patch it using WSUS on the same machine. Manually it works...

  • Friday, March 16, 2007 12:38 PMjdn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I ran the script and it seemed to be a success.  When I re-run SP2, it will install the support files, the parser, etc.

    But when it needs to install the database engine, the report server, etc. it asks for the path to the various .msi files (like SqlRun_AS.msi, etc.).  What is it looking for?  It rejects the original media.

    This is ridiculous. 

    jdn

  • Friday, March 16, 2007 2:01 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     R. Green - MSFT wrote:

    The failure you are hitting is because the script only attempted to repair the SQL Support files product, and nothing else.  I've updated it to work against all the products patched by SP1, please download and run it again, and report your results.

    One question, did you use System Restore at any point after applying SP1?

    No I did not use system restore at any point in time.

  • Friday, March 16, 2007 2:02 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Jan Svatos wrote:

    Where can I find this updated script? (I test it with one from post 107 and it was not successful).

    System Restore - NO

    Just little notice - When SP 1 for Visual Studio was released I was unable to patch it using WSUS on the same machine. Manually it works...

    yes, exactly the same in my case

  • Friday, March 16, 2007 2:04 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     jdn wrote:

    I ran the script and it seemed to be a success.  When I re-run SP2, it will install the support files, the parser, etc.

    But when it needs to install the database engine, the report server, etc. it asks for the path to the various .msi files (like SqlRun_AS.msi, etc.).  What is it looking for?  It rejects the original media.

    This is ridiculous. 

    jdn

    It didn't work for me either..it is asking for various .msi files and rejecting the original media

  • Friday, March 16, 2007 2:05 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    The revision is in the same post, I edited it with the new script.  Just copy it out and run it again.
  • Friday, March 16, 2007 2:06 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    It is in the same post, it was modified to have the latest version.  The new version has the string "function EnumerateMSPs", so if the one on your machine doesn't, you need to update it.
  • Friday, March 16, 2007 2:23 PMjdn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Does it make a difference that I had previously installed the post-SP1 hot fix?

    Why does it need any of this nonsense anyway?  Can't you tell an installer package to just over-write anything it finds?  Do a dll version check or something?  Why should it need to find this patch *** anyway?

    jdn

  • Friday, March 16, 2007 2:48 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     R. Green - MSFT wrote:
    The revision is in the same post, I edited it with the new script.  Just copy it out and run it again.

    It didn't work for me ..it is asking for various .msi files and rejecting the original media

  • Friday, March 16, 2007 4:47 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Can you paste the output from running the script, as well as the summary.txt from your last attempt at running SP2?
  • Friday, March 16, 2007 5:14 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Yes, that would make a difference.  If you have applied a post SP1 MSP that it is possible that it is missing as well.  You would need to obtain the hotfix again, extract it out, and run the script against the extracted contents so that it can repair that one as well.

    A MSP is basically a set of transforms (modifications) against a baseline MSI file.  When a MSP is installed, instead of updating the contents of the cached MSI (modifying it according to the transforms included in the MSP), Windows Installer simply caches the MSP.  Then each time the MSI is run, the cached MSP is applied on the fly again.  The reason it works this way is to simplify the authoring and building of MSPs, so that each MSP can be built only against RTM and not have to know about all the possible MSPs that have been released since than.  For example, when SP2 is applied the SP1 patch is obsoleted and Windows Installer just applies SP2 directly against the cached contents of the RTM product.

    Doing it this way also makes it possible to uninstall MSPs, even though currently SQL Server 2005 does not support this.  Since applying a MSP doesn't modify the cached MSI, in theory to uninstall it Windows Installer can simply can remove the registration of the MSP and delete the cached copy.

    Because Windows Installer knows that the MSI has been patched, it has to be able to find the MSP so that it can be applied before the MSI is run.  Otherwise you would basically be running with the RTM MSI and as a result possibly encounter the bugs that were fixed in SP1.

  • Friday, March 16, 2007 9:16 PMJan Svatos Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Working for me.

    Thank you for help.

  • Friday, March 16, 2007 10:25 PMAnanth Padmanabham Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Ashish,

    The enhanced script is probably not working for you because all your components are at SP1 roll up level (9.00.2153) and not at SP1 (9.00.2047). Be sure to run the script again and pass in the location if the sp1 roll up files.

    Thanks

    Ananth Padmanabham


    This posting is provided "AS IS" with no warranties, and confers no rights.

  • Friday, March 16, 2007 11:55 PMAshishGupta Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
     Jan Svatos wrote:

    Working for me.

    Thank you for help.

    Please post your exact steps. Since it is still failing for me and asking for various .msi files, and continue rejecting the original media.

     

     

  • Saturday, March 17, 2007 12:28 AMjdn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I am running 9.0.2047 on the affected server.

    It still asks for the original media and refuses it.

    How can I attach files so you can see my logs?

    jdn

  • Saturday, March 17, 2007 1:34 AMjdn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Here's a snippet from the hotfix log when it fails:

    03/16/2007 19:16:21.443 Installing file: sqlrun_tools.msp
    03/16/2007 19:16:21.631 Copy Engine: Creating MSP install log file at: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQLTools9_Hotfix_KB921896_sqlrun_tools.msp.log
    03/16/2007 19:16:21.740 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    03/16/2007 19:16:21.803 Registry: Cannot read registry key value "Debug"
    03/16/2007 19:24:27.146 MSP returned 1612: The installation source for this product is not available. Verify that the source exists and that you can access it.
    03/16/2007 19:24:27.225 Registry: Opened registry key "Software\Policies\Microsoft\Windows\Installer"
    03/16/2007 19:24:27.240 Registry: Cannot read registry key value "Debug"
    03/16/2007 19:24:27.287 Copy Engine: Error, unable to install MSP file: d:\d9296eee7cdfd7f7175c\HotFixTools\Files\sqlrun_tools.msp
    03/16/2007 19:24:27.365 The following exception occurred: Unable to install Windows Installer MSP file  Date: 03/16/2007 19:24:27.365  File: \depot\sqlvault\stable\setupmainl1\setup\sqlse\sqlsedll\copyengine.cpp  Line: 800

  • Tuesday, March 20, 2007 9:39 AMJan Svatos Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Exactly as was recommended...

    1) extract SP1

    2) run script from previous post

    cscript name "path to sp1 files"

    2) manually run sp2

     

    I was never asked for install media by this installation.

  • Wednesday, March 21, 2007 12:46 PMMatthijs van Kesteren Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Like posted before I had the same error when installing SP2.

    -------------------------
    Unexpected Error Occurred
    ---------------------------
    The following unexpected error occurred:

    Unable to install Windows Installer MSI file
    ---------------------------
    OK  
    ---------------------------

    But fortunatly today I managed to install SP2 over my existing install. I had to change a registry setting, but now the SP2 install runs fine. I changed the following setting:

    "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\DisableBrowse"

    from 1 to 0.

    I believe this setting was pushed to my machine by the following Group Policy:

    "\Administrative Templates\Windows Components\Windows Installer\Remove browse diaglog for new source"

    Before changing the policy settings i just changed the registry setting, unplugged my network cable started the SP2 install and everything went well.

    I hope this solves the problem for other people too.

  • Wednesday, March 21, 2007 8:46 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    The probable cause for continued failures after running the script is that you have installed a post SP1 rollup or hotfix and the cached copy of that MSP is missing as well.  In this case, you need to re-download the rollup and run the script against the extracted contents of the hotfix to try and repair those missing patches.

    One issue is that the previous version of the script only worked against the SP1 release, and explicitly skipped any post SP1 patches.  To address this I'm including a new version in this post that will repair the source for any MSP.  The instructions are included again as well.

    First, copy/paste the following script into notepad and save it as "RepairMSPSource.js":

    if( WScript.Arguments.Length < 1 )

    {

        WScript.Echo( "Usage: RepairMSPSource.js \"<path to extracted SP1 files>\"" );

        WScript.Quit( 1 );

    }

     

    var filesystem = new ActiveXObject( "Scripting.FileSystemObject" );

    var newSource = WScript.Arguments( 0 );

     

    if( !filesystem.FolderExists( newSource ) )

    {

        WScript.Echo( "The path to the extracted package does not exist.  Please correct the path and run the tool again." );

        WScript.Quit( 1 );

    }

     

    var installer = WScript.CreateObject( "WindowsInstaller.Installer" );

     

    // Look for MSPs at the extracted location

    EnumerateMSPs( newSource );

     

    function EnumerateMSPs( extractedSp1PatchPath )

    {

        var folder = filesystem.GetFolder( extractedSp1PatchPath );

        var fileEnum = new Enumerator( folder.Files );

        for( ; !fileEnum.atEnd(); fileEnum.moveNext() )

        {

            var nextFile = fileEnum.item();

           

            if( filesystem.GetExtensionName( nextFile.Name ) == "msp" )

            {

                WScript.Echo( "Found patch located at: " + nextFile.Path );

                var extractedSp1PatchSummaryInfo = installer.SummaryInformation( nextFile.Path );

                // Retrieve the PatchCode from the SummaryInformation

                var extractedSp1PatchCode = new String( extractedSp1PatchSummaryInfo.Property( 9 ) ).substring( 0, 38 );

     

                // Look to see if we need to repair the cached MSP for this Patch

                RepairCachedMSP( extractedSp1PatchCode, nextFile.Path );

                WScript.Echo();

            }

        }

     

        // Now look in subfolders for MSPs

        var folderEnum = new Enumerator( folder.SubFolders );

     

        for( ; !folderEnum.atEnd(); folderEnum.moveNext() )

        {

            var nextFolder = folderEnum.item();

           

            EnumerateMSPs( nextFolder.Path );

        }

    }

     

    function RepairCachedMSP( extractedSp1PatchCode, extractedSp1PatchPath )

    {

        var sp1Patch = null;

        var cachedSp1PatchFileName = null;

     

        WScript.Echo( "Attempting to repair the local cache for PatchCode \"" + extractedSp1PatchCode + "\"" );

     

        // Enumerate all products installed on the machine to see if any have been patched by

        // this MSP

        var products = installer.ProductsEx( "", "", 4 );

     

        // Look for the first product that is patched with this MSP.

        for( var x = 0; (sp1Patch == null) && (x < products.Count); x++ )

        {

            var nextProduct = products.Item( x );

            var nextProductPatches = installer.PatchesEx( nextProduct.ProductCode, "", 4, 1 );

           

            for( var y = 0; (sp1Patch == null) && (y < nextProductPatches.Count); y++ )

            {

                var nextProductPatch = nextProductPatches.Item( y );

                var nextPatchURL = nextProductPatch.PatchProperty( "MoreInfoURL" );

                var nextPatchURLString = new String( nextPatchURL );

               

                // See if this patch matches the PatchCode of what the user

                // extracted to the hard drive.

                if( extractedSp1PatchCode == nextProductPatch.PatchCode )

                {

                    cachedSp1PatchFileName = nextProductPatch.PatchProperty( "LocalPackage" );

     

                    // Only re-cache if the MSP is missing

                    if( !filesystem.FileExists( cachedSp1PatchFileName ) )

                    {

                        sp1Patch = nextProductPatch;

                    }

                }

            }

        }

     

        if( !cachedSp1PatchFileName )

        {

            WScript.Echo( "No action can be taken as the patch has not been applied on the local machine." );

        }

        else

        {

            if( sp1Patch == null )

            {

                WScript.Echo( "No action will be taken since the provided patch appears to exist locally." );

            }

            else

            {

                var extractedSp1Patch = filesystem.GetFile( extractedSp1PatchPath );

     

                WScript.Echo( "Re-caching patch for the product code \"" + sp1Patch.ProductCode

                    + "\" and patch \"" + sp1Patch.PatchCode + "\" to \"" + cachedSp1PatchFileName + "\"" );

                extractedSp1Patch.Copy( cachedSp1PatchFileName );

     

                var updatedSp1Patch = filesystem.GetFile( cachedSp1PatchFileName );

                var currentAttributes = updatedSp1Patch.Attributes;

               

                // If the file isn't read-only mark it as such.

                if( ( currentAttributes & 1 ) == 0 )

                {

                    updatedSp1Patch.Attributes = (currentAttributes | 1 );

                }

            }

        }

     }

    Any SQL 2005 hotfix package when run with the "/X" switch will popup a dialog that allows you to extract out the files to a location on your local disk.  You are going to need to run this and save off the package files to a path on your machine.  Once you do that, you run the script above and pass to it the path of where the files were extracted.  Then you should be able to apply SP2.  The steps will look like this if you were repairing SP1:

    1. SQLServer2005SP1-KB913090-x86-ENU.exe /X
    2. cscript RepairMSPSource.js "<path to extracted files>"
    3. Run SP2 again

    As before, please post the results of using the script and especially if you continue to hit failures after it was run.  If you do see a failure, please include in your post the output from running the script (copy and pasted from the cmd window) as well as the error code from the failing product's log file.

  • Sunday, March 25, 2007 10:44 PMjdn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Is anyone still doing anything with this thread?

    I can't install SP2 and I have no post-SP1 hot fixes installed.

    jdn

  • Tuesday, March 27, 2007 5:27 PMBradyt Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I'm seeing a similiar error but my error looks like the support files are successful but the database services failes.  Suggestions?

     

    Summary.txt------------

     

    Time: 03/20/2007 17:29:39.476
    KB Number: KB921896
    Machine: S0905A04
    OS Version: Microsoft Windows Server 2003 family, Enterprise Edition Service Pack 2 (Build 3790)
    Package Language: 1033 (ENU)
    Package Platform: x64
    Package SP Level: 2
    Package Version: 3042
    Command-line parameters specified:
    Cluster Installation: No

    **********************************************************************************
    Prerequisites Check & Status
    SQLSupport: Passed

    **********************************************************************************
    Products Detected                         Language  Level  Patch Level       Platform  Edition
    Setup Support Files                       ENU                 9.00.1399.06  x64      
    Database Services (MSSQLSERVER)           ENU       RTM    2005.090.1399.00  x64       ENTERPRISE
    SQL Server Native Client                  ENU                 9.00.3042.00  x64      
    Client Components                         ENU       RTM       9.00.1399.06  x64       ENTERPRISE
    MSXML 6.0 Parser                          ENU                  6.00.3883.8  x64      
    SQLXML4                                   ENU                 9.00.1399.06  x64      
    Backward Compatibility                    ENU                    8.05.1054  x64      
    Microsoft SQL Server VSS Writer           ENU                 9.00.1399.06  x64      

    **********************************************************************************
    Products Disqualified & Reason
    Product                                   Reason

    **********************************************************************************
    Processes Locking Files
    Process Name          Feature               Type          User Name                  PID

    **********************************************************************************
    Product Installation Status
    Product                   : Setup Support Files
    Product Version (Previous): 1399
    Product Version (Final)   : 3042
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Database Services (MSSQLSERVER)
    Product Version (Previous): 1399
    Product Version (Final)   :
    Status                    : Failure
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQL9_Hotfix_KB921896_sqlrun_sql.msp.log
    Error Number              : 29537
    Error Description         : MSP Error: 29537  SQL Server Setup has encountered the following problem: [Microsoft][SQL Native Client][SQL Server]CREATE DATABASE failed. Some file names listed could not be created. Check related errors.. To continue, correct the problem, and then run SQL Server Setup again.
    ----------------------------------------------------------------------------------
    Product                   : SQL Server Native Client
    Product Version (Previous): 3042
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Client Components
    Product Version (Previous): 1399
    Product Version (Final)   : 3042
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQLTools9_Hotfix_KB921896_sqlrun_tools.msp.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : MSXML 6.0 Parser
    Product Version (Previous): 3883
    Product Version (Final)   : 6.10.1129.0
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_msxml6.msi.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : SQLXML4
    Product Version (Previous): 1399
    Product Version (Final)   : 3042
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_sqlxml4.msi.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Backward Compatibility
    Product Version (Previous): 1054
    Product Version (Final)   : 2004
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SQLServer2005_BC.msi.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Microsoft SQL Server VSS Writer
    Product Version (Previous): 1399
    Product Version (Final)   : 3042
    Status                    : Success
    Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlWriter.msi.log
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------

    **********************************************************************************
    Summary
         One or more products failed to install, see above for details
         Exit Code Returned: 29537

     

  • Tuesday, March 27, 2007 10:32 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Your new error appears like it may be a different issue.  The error code is new at least.  To troubleshoot, you will need to search in your tools log ("C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\SQLTools9_Hotfix_KB921896_sqlrun_tools.msp.log") to find the error.  You could start by searching for this string:

     

    Error 1612.

     

    That should locate the right spot in the log, and then you just need to copy/paste the lines before and afterwards and post them to the forum.

  • Wednesday, March 28, 2007 2:50 AMjdn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    MSI (s) (C0:84) [19:16:21:881]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (C0:84) [19:16:21:881]: Warning: Local cached package 'C:\WINNT\Installer\4fc219b.msi' is missing.
    MSI (s) (C0:84) [19:16:21:881]: User policy value 'SearchOrder' is 'nmu'
    MSI (s) (C0:84) [19:16:21:881]: User policy value 'DisableMedia' is 0
    MSI (s) (C0:84) [19:16:21:881]: Machine policy value 'AllowLockdownMedia' is 0
    MSI (s) (C0:84) [19:16:21:881]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (s) (C0:84) [19:16:21:881]: SOURCEMGMT: Looking for sourcelist for product {1DD463C0-A50A-4394-B7E4-5895C02F9E0D}
    MSI (s) (C0:84) [19:16:21:881]: SOURCEMGMT: Adding {1DD463C0-A50A-4394-B7E4-5895C02F9E0D}; to potential sourcelist list (pcode;disk;relpath).
    MSI (s) (C0:84) [19:16:21:881]: SOURCEMGMT: Now checking product {1DD463C0-A50A-4394-B7E4-5895C02F9E0D}
    MSI (s) (C0:84) [19:16:21:881]: SOURCEMGMT: Media is enabled for product.
    MSI (s) (C0:84) [19:16:21:881]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (s) (C0:84) [19:16:21:881]: SOURCEMGMT: Trying source E:\SQL2005\Tools\Setup\.
    MSI (s) (C0:84) [19:16:21:881]: Note: 1: 2203 2: E:\SQL2005\Tools\Setup\SqlRun_Tools.msi 3: -2147287037
    MSI (s) (C0:84) [19:16:21:881]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
    MSI (s) (C0:84) [19:16:21:881]: Note: 1: 1706 2: -2147483647 3: SqlRun_Tools.msi
    MSI (s) (C0:84) [19:16:21:881]: SOURCEMGMT: Processing net source list.
    MSI (s) (C0:84) [19:16:21:881]: Note: 1: 1706 2: -2147483647 3: SqlRun_Tools.msi
    MSI (s) (C0:84) [19:16:21:881]: SOURCEMGMT: Processing media source list.
    MSI (s) (C0:84) [19:16:22:959]: Note: 1: 2203 2:  3: -2147287037
    MSI (s) (C0:84) [19:16:22:959]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
    MSI (s) (C0:84) [19:16:22:959]: Note: 1: 1706 2: -2147483647 3: SqlRun_Tools.msi
    MSI (s) (C0:84) [19:16:22:959]: SOURCEMGMT: Processing URL source list.
    MSI (s) (C0:84) [19:16:22:959]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
    MSI (s) (C0:84) [19:16:22:959]: Note: 1: 1706 2: -2147483647 3: SqlRun_Tools.msi
    MSI (s) (C0:84) [19:16:22:959]: Note: 1: 1706 2:  3: SqlRun_Tools.msi
    MSI (s) (C0:84) [19:24:27:131]: SOURCEMGMT: Failed to resolve source
    MSI (s) (C0:84) [19:24:27:131]: MainEngineThread is returning 1612
    MSI (c) (98:98) [19:16:22:959]: User policy value 'SearchOrder' is 'nmu'
    MSI (c) (98:98) [19:16:22:959]: User policy value 'DisableMedia' is 0
    MSI (c) (98:98) [19:16:22:959]: Machine policy value 'AllowLockdownMedia' is 0
    MSI (c) (98:98) [19:16:22:959]: SOURCEMGMT: Media enabled only if package is safe.
    MSI (c) (98:98) [19:16:22:959]: SOURCEMGMT: Prompting user for a valid source.
    MSI (c) (98:98) [19:16:22:959]: Machine policy value 'DisableBrowse' is 0
    MSI (c) (98:98) [19:16:22:959]: Machine policy value 'AllowLockdownBrowse' is 0
    MSI (c) (98:98) [19:16:22:959]: SOURCEMGMT: Browsing is enabled.
    MSI (c) (98:98) [19:16:22:975]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

    MSI (c) (98:98) [19:16:22:975]: Machine policy value 'DisableUserInstalls' is 0
    MSI (c) (98:98) [19:16:22:975]: SOURCEMGMT: Now checking product {1DD463C0-A50A-4394-B7E4-5895C02F9E0D}
    MSI (c) (98:98) [19:16:22:975]: SOURCEMGMT: Media is enabled for product.
    MSI (c) (98:98) [19:16:22:975]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (c) (98:98) [19:16:22:975]: Note: 1: 1706 2:  3: SqlRun_Tools.msi
    MSI (c) (98:98) [19:16:22:975]: SOURCEMGMT: Processing net source list.
    MSI (c) (98:98) [19:16:22:975]: Note: 1: 1706 2: -2147483647 3: SqlRun_Tools.msi
    MSI (c) (98:98) [19:16:22:975]: SOURCEMGMT: Processing media source list.
    MSI (c) (98:98) [19:16:22:975]: SOURCEMGMT: Trying media source SQLServer;.
    MSI (c) (98:98) [19:16:22:975]: Note: 1: 1706 2:  3: SqlRun_Tools.msi
    MSI (c) (98:98) [19:16:22:975]: SOURCEMGMT: Processing URL source list.
    MSI (c) (98:98) [19:16:22:975]: Note: 1: 1402 2: UNKNOWN\URL 3: 2
    MSI (c) (98:98) [19:16:22:975]: Note: 1: 1706 2: -2147483647 3: SqlRun_Tools.msi
    MSI (c) (98:98) [19:16:22:975]: Note: 1: 1706 2:  3: SqlRun_Tools.msi
    MSI (c) (98:A4) [19:24:27:131]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (98:A4) [19:24:27:131]: MainEngineThread is returning 1612
    === Verbose logging stopped: 3/16/2007  19:24:27 ===

     

  • Wednesday, March 28, 2007 2:17 PMP3Gothenburg Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I'm trying to run the script RepairMSPSource.js on a clustered installation but the script then returns

    Found patch located at: C:\Install\sp1_files\hotfixas\files\sqlrun_as.msp
    Attempting to repair the local cache for PatchCode "{731AC539-10A2-4073-ADD2-49F74ED65EE6}"
    No action can be taken as the patch has not been applied on the local machine.

     

     

  • Wednesday, March 28, 2007 6:01 PMR. Green - MSFT Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    This is a different problem.  You have lost your cached MSI, where the others were missing the cached MSP.  In order to re-cache the MSI, you will need to run SQL Server 2005 setup again from the original media (DVD or network share).  Try this command line to get the MSI cached again:

     

    setup.exe /qb REINSTALL=Client_Components REINSTALLMODE=v

     

    If that succeeds, you can try running SP2 again and see if you get any futher.

  • Thursday, March 29, 2007 4:32 AMjdn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    No improvement.  Same result.

     

    Why is the reinstall=Client_Components?  The database engine install fails as well as all the other important stuff.

     

    And again, why in the hell isn't there a 'install no matter what is cached' option? 

  • Friday, March 30, 2007 2:04 PMGboyega Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    I am having the same problem as well

    I am trying to upgarde a 2 node cluster running both SQL 2000 and SQL 2005. There are 3 SQL 2005 named instances - 2 are 9.00.2153 and RTM

    Below is an extract of both the summary.txt and hotfix.log files

     

    Summary.txt

     

    ime: 03/30/2007 13:59:39.955
    KB Number: KB921896
    Machine: CUKD1CHPAPP0006
    OS Version: Microsoft Windows Server 2003 family, Enterprise Edition Service Pack 1 (Build 3790)
    Package Language: 1033 (ENU)
    Package Platform: x86
    Package SP Level: 2
    Package Version: 3042
    Command-line parameters specified:
         /quiet
         /instancename=SP2TEST
    Cluster Installation: Yes
    Log Location on Passive Nodes:
         (CUKD1CHPAPP0006) C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
         (CUKD1CHPAPP0007) C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix

    **********************************************************************************
    Prerequisites Check & Status
    SQLSupport: Passed

    **********************************************************************************
    Products Detected                         Language  Level  Patch Level       Platform  Edition
    Setup Support Files                       ENU                     9.2.3042  x86      
    Database Services (QUESTMSG)              ENU       SP1    2005.090.2153.00  x86       ENTERPRISE
    Database Services (QUESTREP)              ENU       SP1    2005.090.2153.00  x86       ENTERPRISE
    Database Services (SP2TEST)               ENU       RTM    2005.090.1399.00  x86       ENTERPRISE
    SQL Server Native Client                  ENU                 9.00.3042.00  x86      
    Client Components                         ENU       SP2           9.2.3042  x86       ENTERPRISE
    MSXML 6.0 Parser                          ENU                  6.10.1129.0  x86      
    SQLXML4                                   ENU                 9.00.3042.00  x86      
    Backward Compatibility                    ENU                    8.05.2004  x86      
    Microsoft SQL Server VSS Writer           ENU                 9.00.3042.00  x86      

    **********************************************************************************
    Products Disqualified & Reason
    Product                                   Reason
    Database Services (QUESTMSG)              The product instance name QUESTMSG does not match those specified to update.
    Database Services (QUESTREP)              The product instance name QUESTREP does not match those specified to update.
    Database Services (SP2TEST)               User authentication failed.  Please check to see if the password provided is correct or check to see if the SQL Server Instance is set to Mixed Authentication

    **********************************************************************************
    Processes Locking Files
    Process Name          Feature               Type          User Name                  PID

    **********************************************************************************
    Product Installation Status
    Product                   : Setup Support Files
    Product Version (Previous): 3042
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Database Services (QUESTMSG)
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : NA
    Log File                  :
    Error Description         : The product instance name QUESTMSG does not match those specified to update.
    ----------------------------------------------------------------------------------
    Product                   : Database Services (QUESTREP)
    Product Version (Previous): 2153
    Product Version (Final)   :
    Status                    : NA
    Log File                  :
    Error Description         : The product instance name QUESTREP does not match those specified to update.
    ----------------------------------------------------------------------------------
    Product                   : Database Services (SP2TEST)
    Product Version (Previous): 1399
    Product Version (Final)   :
    Status                    : Not Applied
    Log File                  :
    Error Number              : 11046
    Error Description         : User authentication failed.  Please check to see if the password provided is correct or check to see if the SQL Server Instance is set to Mixed Authentication
    ----------------------------------------------------------------------------------
    Product                   : SQL Server Native Client
    Product Version (Previous): 3042
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Client Components
    Product Version (Previous): 3042
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : MSXML 6.0 Parser
    Product Version (Previous): 1129
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : SQLXML4
    Product Version (Previous): 3042
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Backward Compatibility
    Product Version (Previous): 2004
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------
    Product                   : Microsoft SQL Server VSS Writer
    Product Version (Previous): 3042
    Product Version (Final)   :
    Status                    : Not Selected
    Log File                  :
    Error Number              : 0
    Error Description         :
    ----------------------------------------------------------------------------------

    **********************************************************************************
    Summary
         All product instances were disqualified
         Exit Code Returned: 11300


     

     

    Hotfix.log

     

    03/30/2007 13:58:57.145 ================================================================================
    03/30/2007 13:58:57.161 Hotfix package launched
    03/30/2007 13:58:57.161 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:58:57.161 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:58:57.192 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:58:57.192 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:58:57.207 Local Computer:
    03/30/2007 13:58:57.223 Target Details: CUKD1CHPAPP0006
    03/30/2007 13:58:57.223   commonfilesdir = C:\Program Files\Common Files
    03/30/2007 13:58:57.239   lcidsupportdir = D:\Source\SQL2005SP2\Hotfix\1033
    03/30/2007 13:58:57.254   programfilesdir = C:\Program Files
    03/30/2007 13:58:57.254   programfilesdir_wow = C:\Program Files
    03/30/2007 13:58:57.270   supportdir = D:\Source\SQL2005SP2\Hotfix
    03/30/2007 13:58:57.286   supportdirlocal = D:\Source\SQL2005SP2\Hotfix
    03/30/2007 13:58:57.286   windir = C:\WINDOWS
    03/30/2007 13:58:57.301   winsysdir = C:\WINDOWS\system32
    03/30/2007 13:58:57.317   winsysdir_wow = C:\WINDOWS\SysWOW64
    03/30/2007 13:58:57.317
    03/30/2007 13:58:57.332 Enumerating applicable products for this patch
    03/30/2007 13:58:57.348 Found Redist 2005 product definition
    03/30/2007 13:58:57.364 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:58:57.364 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:58:57.379 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:58:57.395 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:08.551 Found Redist 2005 product definition
    03/30/2007 13:59:08.566 Found Redist 2005 product definition
    03/30/2007 13:59:08.582 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:08.597 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:08.597 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:08.613 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:08.676 Found SQL 2005 product definition
    03/30/2007 13:59:10.379 Enumeration: Determining QFE level for product instance QUESTMSG
    03/30/2007 13:59:10.410 Enumeration: Associated hotfix build information not found for the following file: D:\SQL2005\BINARIES\MSSQL.1\MSSQL\Binn\SQLServr.exe
    03/30/2007 13:59:10.410 Enumeration: Found following QFE level for product instance QUESTMSG: 2153
    03/30/2007 13:59:10.425 Enumeration: Determining GDR branching Hotfix for product instance QUESTMSG
    03/30/2007 13:59:10.441 Enumeration: Associated hotfix build information not found for the following file: D:\SQL2005\BINARIES\MSSQL.1\MSSQL\Binn\SQLServr.exe
    03/30/2007 13:59:10.441 Enumeration: No GDR branch Hotfix found for product instance QUESTMSG
    03/30/2007 13:59:10.457 Enumeration: Determining QFE level for product instance QUESTREP
    03/30/2007 13:59:10.472 Enumeration: Associated hotfix build information not found for the following file: D:\SQL2005\BINARIES\MSSQL.2\MSSQL\Binn\SQLServr.exe
    03/30/2007 13:59:10.472 Enumeration: Found following QFE level for product instance QUESTREP: 2153
    03/30/2007 13:59:10.488 Enumeration: Determining GDR branching Hotfix for product instance QUESTREP
    03/30/2007 13:59:10.504 Enumeration: Associated hotfix build information not found for the following file: D:\SQL2005\BINARIES\MSSQL.2\MSSQL\Binn\SQLServr.exe
    03/30/2007 13:59:10.504 Enumeration: No GDR branch Hotfix found for product instance QUESTREP
    03/30/2007 13:59:10.519 Enumeration: Determining QFE level for product instance SP2TEST
    03/30/2007 13:59:10.535 Enumeration: Associated hotfix build information not found for the following file: D:\SQL2005\BINARIES\MSSQL.3\MSSQL\Binn\SQLServr.exe
    03/30/2007 13:59:10.535 Enumeration: Found following QFE level for product instance SP2TEST: 1399
    03/30/2007 13:59:10.550 Enumeration: Determining GDR branching Hotfix for product instance SP2TEST
    03/30/2007 13:59:10.566 Enumeration: Associated hotfix build information not found for the following file: D:\SQL2005\BINARIES\MSSQL.3\MSSQL\Binn\SQLServr.exe
    03/30/2007 13:59:10.566 Enumeration: No GDR branch Hotfix found for product instance SP2TEST
    03/30/2007 13:59:10.582 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.597 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:10.613 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.613 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:10.629 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.629 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:10.644 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.644 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:10.660 Product discovery completed during the install process for QUESTMSG
    03/30/2007 13:59:10.660 SP Level check completed during the install process for QUESTMSG
    03/30/2007 13:59:10.675 Product language check completed during the install process for QUESTMSG
    03/30/2007 13:59:10.691 Product version check completed during the install process for QUESTMSG
    03/30/2007 13:59:10.707 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.707 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:10.722 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.722 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:10.738 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.754 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:10.754 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.769 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:10.769 Product discovery completed during the install process for QUESTREP
    03/30/2007 13:59:10.785 SP Level check completed during the install process for QUESTREP
    03/30/2007 13:59:10.800 Product language check completed during the install process for QUESTREP
    03/30/2007 13:59:10.816 Product version check completed during the install process for QUESTREP
    03/30/2007 13:59:10.816 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.832 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:10.832 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.847 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:10.863 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.863 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:10.879 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:10.894 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:10.894 Product discovery completed during the install process for SP2TEST
    03/30/2007 13:59:10.910 SP Level check completed during the install process for SP2TEST
    03/30/2007 13:59:10.910 Product language check completed during the install process for SP2TEST
    03/30/2007 13:59:10.925 Product version check completed during the install process for SP2TEST
    03/30/2007 13:59:10.941 The product instance name QUESTMSG does not match those specified to update.
    03/30/2007 13:59:10.941 The product instance name QUESTREP does not match those specified to update.
    03/30/2007 13:59:10.957 Command-line instance name check completed during the install process
    03/30/2007 13:59:10.957 SKU check completed during the install process for QUESTMSG
    03/30/2007 13:59:10.972 SKU check completed during the install process for QUESTREP
    03/30/2007 13:59:10.972 SKU check completed during the install process for SP2TEST
    03/30/2007 13:59:11.004 Baseline build check completed during the installation process for SP2TEST
    03/30/2007 13:59:11.019 Baseline build check completed during the install process
    03/30/2007 13:59:11.019 Found OLAP Server 2005 product definition
    03/30/2007 13:59:12.566 Command-line instance name check completed during the install process
    03/30/2007 13:59:12.582 Baseline build check completed during the install process
    03/30/2007 13:59:12.597 Found Notification Services 2005 product definition
    03/30/2007 13:59:14.191 Baseline build check completed during the install process
    03/30/2007 13:59:14.206 Found Report Server 2005 product definition
    03/30/2007 13:59:15.753 Command-line instance name check completed during the install process
    03/30/2007 13:59:15.769 Baseline build check completed during the install process
    03/30/2007 13:59:15.785 Found DTS 2005 product definition
    03/30/2007 13:59:17.363 Baseline build check completed during the install process
    03/30/2007 13:59:17.378 Found SQL 2005 Tools product definition
    03/30/2007 13:59:18.941 Enumeration: Determining GDR branching Hotfix for product instance
    03/30/2007 13:59:18.956 Enumeration: Associated hotfix build information not found for the following file: D:\SQL2005\BINARIES\90\Tools\\Binn\VSShell\Common7\IDE\SQLWB.EXE
    03/30/2007 13:59:18.956 Enumeration: No GDR branch Hotfix found for product instance
    03/30/2007 13:59:18.972 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:18.972 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:18.987 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:19.003 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:19.003 Product discovery completed during the install process for SQL Tools
    03/30/2007 13:59:19.019 SP Level check completed during the install process for SQL Tools
    03/30/2007 13:59:19.034 Product language check completed during the install process for SQL Tools
    03/30/2007 13:59:19.050 Product version check completed during the install process for SQL Tools
    03/30/2007 13:59:19.050 SKU check completed during the install process for SQL Tools
    03/30/2007 13:59:19.066 Baseline build check completed during the install process
    03/30/2007 13:59:19.081 Found Redist 2005 product definition
    03/30/2007 13:59:19.097 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:19.097 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:19.159 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:19.175 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:19.253 Found Redist 2005 product definition
    03/30/2007 13:59:19.269 Found Redist 2005 product definition
    03/30/2007 13:59:19.284 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:19.284 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:19.300 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:19.300 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:19.362 Found Redist 2005 product definition
    03/30/2007 13:59:19.394 Found Redist 2005 product definition
    03/30/2007 13:59:19.409 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:19.409 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:19.425 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:19.425 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:19.503 Found Redist 2005 product definition
    03/30/2007 13:59:19.534 Found Redist 2005 product definition
    03/30/2007 13:59:19.534 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:19.550 Registry: Read registry key value "CommonFilesDir", string value = C:\Program Files\Common Files
    03/30/2007 13:59:19.566 Registry: Opened registry key "SOFTWARE\Microsoft\Windows\CurrentVersion"
    03/30/2007 13:59:19.566 Registry: Read registry key value "ProgramFilesDir", string value = C:\Program Files
    03/30/2007 13:59:19.628 Found Redist 2005 product definition
    03/30/2007 13:59:19.659 Product Enumeration Results:
    03/30/2007 13:59:19.659   INF File Name: D:\Source\SQL2005SP2\Hotfix\HotFixSqlncli.inf
    03/30/2007 13:59:19.675   baselinebuild = 1399
    03/30/2007 13:59:19.675   build = 3042
    03/30/2007 13:59:19.691   description = SQL Server Native Client
    03/30/2007 13:59:19.706   details = Service Pack for Microsoft SQL Server Native Client.
    03/30/2007 13:59:19.706   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    03/30/2007 13:59:19.722   kbarticle = KB921896
    03/30/2007 13:59:19.722   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    03/30/2007 13:59:19.737   lcid = 1033
    03/30/2007 13:59:19.753   legalproductname = Microsoft SQL Native Client
    03/30/2007 13:59:19.753   machinetype = x86
    03/30/2007 13:59:19.769   package = HotFixSqlncli
    03/30/2007 13:59:19.769   packagetype = Hotfix
    03/30/2007 13:59:19.784   productcode = {F9B3DD02-B0B3-42E9-8650-030DFF0D133D}
    03/30/2007 13:59:19.784   productname = Redist9
    03/30/2007 13:59:19.800   recommendinstall = 1
    03/30/2007 13:59:19.800   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    03/30/2007 13:59:19.816   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    03/30/2007 13:59:19.816   splevel = 2
    03/30/2007 13:59:19.831   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    03/30/2007 13:59:19.831   supportdir = D:\Source\SQL2005SP2\Hotfix
    03/30/2007 13:59:19.847   upgradecode = {A6B19337-7392-4765-8675-5C25B758BA37}
    03/30/2007 13:59:19.862   version = 9
    03/30/2007 13:59:19.862
    03/30/2007 13:59:19.878   File Group Details: MSI
    03/30/2007 13:59:19.878     cachedmsipath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\Cache
    03/30/2007 13:59:19.894     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    03/30/2007 13:59:19.894     File Details: sqlncli.msi
    03/30/2007 13:59:19.909
    03/30/2007 13:59:19.925   Instance Details: SQL Server Native Client
    03/30/2007 13:59:19.925     fullversion = 9.00.3042.00
    03/30/2007 13:59:19.941     lcid = 1033
    03/30/2007 13:59:19.941     productcode = {F9B3DD02-B0B3-42E9-8650-030DFF0D133D}
    03/30/2007 13:59:19.956     qfelevel = 3042
    03/30/2007 13:59:19.956     sp = -1
    03/30/2007 13:59:19.972
    03/30/2007 13:59:19.972 Product Enumeration Results:
    03/30/2007 13:59:19.987   INF File Name: D:\Source\SQL2005SP2\Hotfix\HotFixSqlncli_x64.inf
    03/30/2007 13:59:19.987   baselinebuild = 1399
    03/30/2007 13:59:20.003   build = 3042
    03/30/2007 13:59:20.003   description = SQL Server Native Client
    03/30/2007 13:59:20.019   details = Service Pack for Microsoft SQL Server Native Client.
    03/30/2007 13:59:20.034   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    03/30/2007 13:59:20.034   kbarticle = KB921896
    03/30/2007 13:59:20.050   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    03/30/2007 13:59:20.050   lcid = 1033
    03/30/2007 13:59:20.066   legalproductname = Microsoft SQL Native Client (64-bit)
    03/30/2007 13:59:20.081   machinetype = x64
    03/30/2007 13:59:20.097   package = HotFixSqlncli_x64
    03/30/2007 13:59:20.097   packagetype = Hotfix
    03/30/2007 13:59:20.112   productname = Redist9
    03/30/2007 13:59:20.128   recommendinstall = 1
    03/30/2007 13:59:20.128   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    03/30/2007 13:59:20.144   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    03/30/2007 13:59:20.159   splevel = 2
    03/30/2007 13:59:20.159   supportdir = D:\Source\SQL2005SP2\Hotfix
    03/30/2007 13:59:20.175   upgradecode = {6EC3319D-84BE-4C32-AA91-7D6057CF05A5}
    03/30/2007 13:59:20.175   version = 9
    03/30/2007 13:59:20.191
    03/30/2007 13:59:20.191   File Group Details: MSI
    03/30/2007 13:59:20.206     cachedmsipath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\Cache
    03/30/2007 13:59:20.222     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    03/30/2007 13:59:20.222     File Details: sqlncli_x64.msi
    03/30/2007 13:59:20.237
    03/30/2007 13:59:20.237 Product Enumeration Results:
    03/30/2007 13:59:20.253   INF File Name: D:\Source\SQL2005SP2\Hotfix\HotFixSqlSupport.inf
    03/30/2007 13:59:20.253   alwaysinstall = 1
    03/30/2007 13:59:20.269   baselinebuild = 1399
    03/30/2007 13:59:20.269   build = 3042
    03/30/2007 13:59:20.284   description = Setup Support Files
    03/30/2007 13:59:20.284   details = Service Pack for the SQL Server support files.
    03/30/2007 13:59:20.300   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    03/30/2007 13:59:20.316   kbarticle = KB921896
    03/30/2007 13:59:20.316   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    03/30/2007 13:59:20.331   keyqualifier = 1
    03/30/2007 13:59:20.331   lcid = 1033
    03/30/2007 13:59:20.347   legalproductname = SQL Server 2005 Setup Support Files
    03/30/2007 13:59:20.347   machinetype = x86
    03/30/2007 13:59:20.362   package = HotFixSqlSupport
    03/30/2007 13:59:20.362   packagetype = Hotfix
    03/30/2007 13:59:20.378   productcode = {53F5C3EE-05ED-4830-994B-50B2F0D50FCE}
    03/30/2007 13:59:20.394   productname = Redist9
    03/30/2007 13:59:20.394   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    03/30/2007 13:59:20.409   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    03/30/2007 13:59:20.409   splevel = 2
    03/30/2007 13:59:20.425   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    03/30/2007 13:59:20.425   supportdir = D:\Source\SQL2005SP2\Hotfix
    03/30/2007 13:59:20.441   upgradecode = {3A91FA19-A197-467C-850F-0AFE90899371}
    03/30/2007 13:59:20.441   version = 9
    03/30/2007 13:59:20.456
    03/30/2007 13:59:20.456   File Group Details: MSI
    03/30/2007 13:59:20.472     cachedmsipath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\<MachineType>\<LCID>
    03/30/2007 13:59:20.487     parameters = REINSTALL=ALL
    03/30/2007 13:59:20.487     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    03/30/2007 13:59:20.503     File Details: SqlSupport.msi
    03/30/2007 13:59:20.503
    03/30/2007 13:59:20.519   Instance Details: Setup Support Files
    03/30/2007 13:59:20.519     fullversion = 9.2.3042
    03/30/2007 13:59:20.534     lcid = 1033
    03/30/2007 13:59:20.550     productcode = {53F5C3EE-05ED-4830-994B-50B2F0D50FCE}
    03/30/2007 13:59:20.550     qfelevel = 3042
    03/30/2007 13:59:20.566     sp = -1
    03/30/2007 13:59:20.566
    03/30/2007 13:59:20.581 Product Enumeration Results:
    03/30/2007 13:59:20.597   INF File Name: D:\Source\SQL2005SP2\Hotfix\HotFixSQL.inf
    03/30/2007 13:59:20.597   baselinebuild = 1399
    03/30/2007 13:59:20.612   baselinebuildmax = 3042
    03/30/2007 13:59:20.612   build = 3042
    03/30/2007 13:59:20.628   description = Database Services
    03/30/2007 13:59:20.628   details = Service Pack for the SQL Server database engine, and the tools for managing relational and XML data, Replication, and Full-Text Search.
    03/30/2007 13:59:20.644   installer = Hotfix
    03/30/2007 13:59:20.675   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    03/30/2007 13:59:20.690   kbarticle = KB921896
    03/30/2007 13:59:20.706   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    03/30/2007 13:59:20.722   lcid = 1033
    03/30/2007 13:59:20.753   legalproductname = SQL Server Database Services 2005
    03/30/2007 13:59:20.769   machinetype = x86
    03/30/2007 13:59:20.800   package = HotFixSQL
    03/30/2007 13:59:20.815   packagetype = Hotfix
    03/30/2007 13:59:20.831   productname = SQL9
    03/30/2007 13:59:20.831   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    03/30/2007 13:59:20.847   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    03/30/2007 13:59:20.847   sku = DESKTOP,STANDARD,WORKGROUP,ENTERPRISE,SBS,OFFICE,MSDE,DEVELOPERDESKTOP,DEVELOPERSTANDARD,PERSONAL,DEVELOPER,EVAL
    03/30/2007 13:59:20.862   splevel = 2
    03/30/2007 13:59:20.878   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    03/30/2007 13:59:20.878   sqlutility = sqlcmd.exe
    03/30/2007 13:59:20.894   supportdir = D:\Source\SQL2005SP2\Hotfix
    03/30/2007 13:59:20.894   validateauthentication = true
    03/30/2007 13:59:20.909   version = 9
    03/30/2007 13:59:20.925
    03/30/2007 13:59:20.925   File Group Details: MSP
    03/30/2007 13:59:20.940     parameters = SQLBUILD=3042 KBNUMBER=KB921896 REBOOT=ReallySuppress
    03/30/2007 13:59:20.940     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    03/30/2007 13:59:20.956     File Details: sqlrun_sql.msp
    03/30/2007 13:59:20.956
    03/30/2007 13:59:20.972   Instance Details: QUESTMSG
    03/30/2007 13:59:20.972     agentservicename = SQLAgent$QUESTMSG
    03/30/2007 13:59:20.987     associatedhotfixbuild = 0
    03/30/2007 13:59:20.987     clustername = CUKD1CHPSQL009C
    03/30/2007 13:59:21.003     details = The product instance name QUESTMSG does not match those specified to update.
    03/30/2007 13:59:21.003     ftsservicename = MSFTESQL$QUESTMSG
    03/30/2007 13:59:21.019     fullversion = 2005.090.2153.00
    03/30/2007 13:59:21.034     hiveregpath = Software\Microsoft\Microsoft SQL Server\MSSQL.1
    03/30/2007 13:59:21.034     id = MSSQL.1
    03/30/2007 13:59:21.050     installsqldatadir = L:\MSSQL.1\MSSQL
    03/30/2007 13:59:21.050     installsqldir = D:\SQL2005\BINARIES\MSSQL.1\MSSQL
    03/30/2007 13:59:21.065     lcid = 1033
    03/30/2007 13:59:21.065     name = QUESTMSG
    03/30/2007 13:59:21.081     productcode = {EB76B218-8FC5-41DF-9F1F-7FF3E0448383}
    03/30/2007 13:59:21.097     qfelevel = 2153
    03/30/2007 13:59:21.097     servicename = MSSQL$QUESTMSG
    03/30/2007 13:59:21.112     sku = ENTERPRISE
    03/30/2007 13:59:21.128     sp = 1
    03/30/2007 13:59:21.128     type = SQL Server Standalone Product
    03/30/2007 13:59:21.144     vermajbld = 2047
    03/30/2007 13:59:21.175     version = 9
    03/30/2007 13:59:21.190
    03/30/2007 13:59:21.206   Instance Details: QUESTREP
    03/30/2007 13:59:21.206     agentservicename = SQLAgent$QUESTREP
    03/30/2007 13:59:21.222     associatedhotfixbuild = 0
    03/30/2007 13:59:21.253     clustername = CUKD1CHPSQL010C
    03/30/2007 13:59:21.269     details = The product instance name QUESTREP does not match those specified to update.
    03/30/2007 13:59:21.284     ftsservicename = MSFTESQL$QUESTREP
    03/30/2007 13:59:21.300     fullversion = 2005.090.2153.00
    03/30/2007 13:59:21.300     hiveregpath = Software\Microsoft\Microsoft SQL Server\MSSQL.2
    03/30/2007 13:59:21.315     id = MSSQL.2
    03/30/2007 13:59:21.331     installsqldatadir = M:\MSSQL.2\MSSQL
    03/30/2007 13:59:21.347     installsqldir = D:\SQL2005\BINARIES\MSSQL.2\MSSQL
    03/30/2007 13:59:21.347     lcid = 1033
    03/30/2007 13:59:21.362     name = QUESTREP
    03/30/2007 13:59:21.362     productcode = {36DE7054-38A0-4541-9F9E-01AB1BA3B331}
    03/30/2007 13:59:21.378     qfelevel = 2153
    03/30/2007 13:59:21.378     servicename = MSSQL$QUESTREP
    03/30/2007 13:59:21.394     sku = ENTERPRISE
    03/30/2007 13:59:21.394     sp = 1
    03/30/2007 13:59:21.409     type = SQL Server Standalone Product
    03/30/2007 13:59:21.409     vermajbld = 2047
    03/30/2007 13:59:21.425     version = 9
    03/30/2007 13:59:21.425
    03/30/2007 13:59:21.440   Instance Details: SP2TEST
    03/30/2007 13:59:21.456     agentservicename = SQLAgent$SP2TEST
    03/30/2007 13:59:21.456     clustername = CUKD1CHPSQL014C
    03/30/2007 13:59:21.472     fullversion = 2005.090.1399.00
    03/30/2007 13:59:21.472     hiveregpath = Software\Microsoft\Microsoft SQL Server\MSSQL.3
    03/30/2007 13:59:21.487     id = MSSQL.3
    03/30/2007 13:59:21.487     installsqldatadir = I:\MSSQL.3\MSSQL
    03/30/2007 13:59:21.503     installsqldir = D:\SQL2005\BINARIES\MSSQL.3\MSSQL
    03/30/2007 13:59:21.503     lcid = 1033
    03/30/2007 13:59:21.519     name = SP2TEST
    03/30/2007 13:59:21.519     productcode = {2E5C84B3-5B00-494F-9C51-79E699B0561F}
    03/30/2007 13:59:21.534     qfelevel = 1399
    03/30/2007 13:59:21.534     servicename = MSSQL$SP2TEST
    03/30/2007 13:59:21.550     sku = ENTERPRISE
    03/30/2007 13:59:21.565     sp = 0
    03/30/2007 13:59:21.565     type = SQL Server Standalone Product
    03/30/2007 13:59:21.581     vermajbld = 1399
    03/30/2007 13:59:21.581     version = 9
    03/30/2007 13:59:21.597
    03/30/2007 13:59:21.597 Product Enumeration Results:
    03/30/2007 13:59:21.612   INF File Name: D:\Source\SQL2005SP2\Hotfix\HotFixAS.inf
    03/30/2007 13:59:21.612   baselinebuild = 1399
    03/30/2007 13:59:21.628   baselinebuildmax = 3042
    03/30/2007 13:59:21.628   build = 3042
    03/30/2007 13:59:21.644   description = Analysis Services
    03/30/2007 13:59:21.644   details = Service Pack for Analysis Services, and the tools used to support online analytical processing (OLAP) and data mining.
    03/30/2007 13:59:21.659   installer = Hotfix
    03/30/2007 13:59:21.659   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    03/30/2007 13:59:21.675   kbarticle = KB921896
    03/30/2007 13:59:21.706   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    03/30/2007 13:59:21.722   lcid = 1033
    03/30/2007 13:59:21.722   legalproductname = SQL Server Analysis Services 2005
    03/30/2007 13:59:21.737   machinetype = x86
    03/30/2007 13:59:21.737   package = HotFixAS
    03/30/2007 13:59:21.753   packagetype = Hotfix
    03/30/2007 13:59:21.753   productname = OLAP9
    03/30/2007 13:59:21.769   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    03/30/2007 13:59:21.769   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    03/30/2007 13:59:21.784   splevel = 2
    03/30/2007 13:59:21.800   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    03/30/2007 13:59:21.800   supportdir = D:\Source\SQL2005SP2\Hotfix
    03/30/2007 13:59:21.815   version = 9
    03/30/2007 13:59:21.815
    03/30/2007 13:59:21.831   File Group Details: MSP
    03/30/2007 13:59:21.831     parameters = SQLBUILD=3042 KBNUMBER=KB921896 REBOOT=ReallySuppress
    03/30/2007 13:59:21.847     sourcepath = <SUPPORTDIR>\<PACKAGE>\Files
    03/30/2007 13:59:21.847     File Details: sqlrun_as.msp
    03/30/2007 13:59:21.862
    03/30/2007 13:59:21.862 Product Enumeration Results:
    03/30/2007 13:59:21.878   INF File Name: D:\Source\SQL2005SP2\Hotfix\HotFixNS.inf
    03/30/2007 13:59:21.878   baselinebuild = 1399
    03/30/2007 13:59:21.894   baselinebuildmax = 3042
    03/30/2007 13:59:21.894   build = 3042
    03/30/2007 13:59:21.909   description = Notification Services
    03/30/2007 13:59:21.909   details = Service Pack for Notification Services, a platform for developing and deploying applications that send personalized, timely notifications to a variety of devices or applications.
    03/30/2007 13:59:21.925   installer = Hotfix
    03/30/2007 13:59:21.925   installerlogpath = <PROGRAMFILESDIR>\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix
    03/30/2007 13:59:21.940   kbarticle = KB921896
    03/30/2007 13:59:21.940   kbarticlehyperlink = http://support.microsoft.com/?kbid=921896
    03/30/2007 13:59:21.956   lcid = 1033
    03/30/2007 13:59:21.956   legalproductname = SQL Server Notification Services 2005 instances
    03/30/2007 13:59:21.972   machinetype = x86
    03/30/2007 13:59:21.972   package = HotFixNS
    03/30/2007 13:59:21.987   packagetype = Hotfix
    03/30/2007 13:59:21.987   productname = NS9
    03/30/2007 13:59:22.003   recommendinstall = 1
    03/30/2007 13:59:22.003   relatedlinks = <LCIDSUPPORTDIR>\FinalSQL2005Information.rtf
    03/30/2007 13:59:22.019   servicepackname = Microsoft SQL Server 2005 Service Pack 2 Setup
    03/30/2007 13:59:22.034   splevel = 2
    03/30/2007 13:59:22.034   sqladminprovisioningtool = <PROGRAMFILESDIR_WOW>\Microsoft SQL Server\90\Shared\sqlprov.exe
    03/30/2007 13:59:22.050   supportdir = D:\Source\SQL2005SP2\Hotfix
    03/30/2007 13:59:22.050   version = 9
    03/30/2007 13:59:22.065
    03/30/2007 13:59:22.065   File Group Details: MSP
    03/30/2007 13:59:22.081     parameters = SQLBUILD=3042 KBNUMBER=KB921896 REBOOT=ReallySuppres