SP2 Install Error : Error 1625

Question

Hello,

I'm getting this error:

 

=== Verbose logging started: 09-03-2007  11:22:01  Build type: SHIP UNICODE 3.01.4000.2435  Calling process: c:\2615800be9b170361adff8bc7a52eb\hotfix.exe ===
MSI (c) (68:50) [11:22:01:246]: Resetting cached policy values
MSI (c) (68:50) [11:22:01:246]: Machine policy value 'Debug' is 0
MSI (c) (68:50) [11:22:01:246]: ******* RunEngine:
           ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
           ******* Action:
           ******* CommandLine: **********
MSI (c) (68:50) [11:22:01:246]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (68:50) [11:22:01:246]: Grabbed execution mutex.
MSI (c) (68:50) [11:22:01:246]: Cloaking enabled.
MSI (c) (68:50) [11:22:01:246]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (68:50) [11:22:01:246]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (A8:D0) [11:22:01:277]: Grabbed execution mutex.
MSI (s) (A8:3C) [11:22:01:277]: Resetting cached policy values
MSI (s) (A8:3C) [11:22:01:277]: Machine policy value 'Debug' is 0
MSI (s) (A8:3C) [11:22:01:277]: ******* RunEngine:
           ******* Product: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (A8:3C) [11:22:01:402]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (A8:3C) [11:22:01:402]: File will have security applied from OpCode.
MSI (s) (A8:3C) [11:22:01:996]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi' against software restriction policy
MSI (s) (A8:3C) [11:22:01:996]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi has a digital signature
MSI (s) (A8:3C) [11:22:02:121]: SOFTWARE RESTRICTION POLICY: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (A8:3C) [11:22:02:121]: End dialog not enabled
MSI (s) (A8:3C) [11:22:02:121]: Original package ==> C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
MSI (s) (A8:3C) [11:22:02:121]: Package we're running from ==> C:\WINDOWS\Installer\1e413d.msi
MSI (s) (A8:3C) [11:22:02:136]: APPCOMPAT: looking for appcompat database entry with ProductCode '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
MSI (s) (A8:3C) [11:22:02:136]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (A8:3C) [11:22:02:136]: MSCOREE not loaded loading copy from system32
MSI (s) (A8:3C) [11:22:02:136]: Opening existing patch 'C:\WINDOWS\Installer\3d37f8c.msp'.
MSI (s) (A8:3C) [11:22:02:136]: SequencePatches starts. Product code: {53F5C3EE-05ED-4830-994B-50B2F0D50FCE}, Product version: 9.00.3042.00, Upgrade code: {3A91FA19-A197-467C-850F-0AFE90899371}, Product language 1033
MSI (s) (A8:3C) [11:22:02:136]: PATCH SEQUENCER: Setting patch {EE92F683-5F5C-4970-BB0B-9AC591B60268} to be unregistered, because the patch doesn't have any transform that targets this product.
MSI (s) (A8:3C) [11:22:02:136]: SequencePatches returns success.
MSI (s) (A8:3C) [11:22:02:136]: Final Patch Application Order:
MSI (s) (A8:3C) [11:22:02:136]: Other Patches:
MSI (s) (A8:3C) [11:22:02:136]: Unknown\Absent: {EE92F683-5F5C-4970-BB0B-9AC591B60268} -
MSI (s) (A8:3C) [11:22:02:136]: Machine policy value 'DisablePatch' is 0
MSI (s) (A8:3C) [11:22:02:136]: Machine policy value 'AllowLockdownPatch' is 1
MSI (s) (A8:3C) [11:22:02:136]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (A8:3C) [11:22:02:152]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (A8:3C) [11:22:02:152]: APPCOMPAT: looking for appcompat database entry with ProductCode '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
MSI (s) (A8:3C) [11:22:02:152]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (A8:3C) [11:22:02:152]: Transforms are not secure.
MSI (s) (A8:3C) [11:22:02:152]: Note: 1: 2205 2:  3: Control
MSI (s) (A8:3C) [11:22:02:152]: Command Line: REBOOT=ReallySuppress REINSTALLMODE=vomus REINSTALL=ALL CURRENTDIRECTORY=c:\2615800be9b170361adff8bc7a52eb CLIENTUILEVEL=3 CLIENTPROCESSID=5736
MSI (s) (A8:3C) [11:22:02:152]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{BEFE6789-8AE1-4E45-B1F7-E3D6B30A51C8}'.
MSI (s) (A8:3C) [11:22:02:152]: Product Code passed to Engine.Initialize:           ''
MSI (s) (A8:3C) [11:22:02:152]: Product Code from property table before transforms: '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'
MSI (s) (A8:3C) [11:22:02:152]: Product Code from property table after transforms:  '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'
MSI (s) (A8:3C) [11:22:02:152]: Product registered: entering maintenance mode
MSI (s) (A8:3C) [11:22:02:152]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
MSI (s) (A8:3C) [11:22:02:152]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (s) (A8:3C) [11:22:02:152]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (A8:3C) [11:22:02:152]: Note: 1: 1402 2: UNKNOWN\Net 3: 2
MSI (s) (A8:3C) [11:22:02:152]: Specifed source is not already in a list.
MSI (s) (A8:3C) [11:22:02:152]: Policy value 'SearchOrder' is 'nmu'
MSI (s) (A8:3C) [11:22:02:152]: Machine policy value 'DisableBrowse' is 1
MSI (s) (A8:3C) [11:22:02:152]: Adding new sources is not allowed.
MSI (s) (A8:3C) [11:22:02:152]: Note: 1: 1729
MSI (s) (A8:3C) [11:22:02:152]: Note: 1: 2729
MSI (s) (A8:3C) [11:22:02:199]: Note: 1: 2729
MSI (s) (A8:3C) [11:22:02:199]: Product: Microsoft SQL Server Setup Support Files (English) -- Configuration failed.

MSI (s) (A8:3C) [11:22:02:199]: MainEngineThread is returning 1625
This installation is forbidden by system policy.  Contact your system administrator.
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\Cache\SQLSupport\x86\1033\SqlSupport.msi
MSI (c) (68:50) [11:22:02:308]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (68:50) [11:22:02:308]: MainEngineThread is returning 1625
=== Verbose logging stopped: 09-03-2007  11:22:02 ===

 

Time: 03/09/2007 11:22:35.028
KB Number: KB921896
Machine: CEPHEUS
OS Version: Microsoft Windows Server 2003 family, Enterprise Edition Service Pack 1 (Build 3790)
Package Language: 1033 (ENU)
Package Platform: x86
Package SP Level: 2
Package Version: 3042
Command-line parameters specified:
Cluster Installation: No

**********************************************************************************
Prerequisites Check & Status
SQLSupport: Failed

**********************************************************************************
Products Detected                         Language  Level  Patch Level       Platform  Edition
Setup Support Files                       ENU                     9.1.2047  x86      
Database Services (MSSQLSERVER)           ENU       SP1    2005.090.2153.00  x86       ENTERPRISE
Analysis Services (MSSQLSERVER)           ENU       SP1    2005.090.2153.00  x86       ENTERPRISE
Reporting Services (MSSQLSERVER)          ENU       SP1       9.00.2153.00  x86       ENTERPRISE
Notification Services                     ENU       SP1       9.00.2153.00  x86       ENTERPRISE
Integration Services                      ENU       SP1       9.00.2153.00  x86       ENTERPRISE
SQL Server Native Client                  ENU                 9.00.2047.00  x86      
Client Components                         ENU       SP1           9.1.2153  x86       ENTERPRISE
MSXML 6.0 Parser                          ENU                  6.00.3890.0  x86      
SQLXML4                                   ENU                 9.00.2047.00  x86      
Backward Compatibility                    ENU                    8.05.1704  x86      
Microsoft SQL Server VSS Writer           ENU                 9.00.2047.00  x86      

**********************************************************************************
Products Disqualified & Reason
Product                                   Reason

**********************************************************************************
Processes Locking Files
Process Name          Feature               Type          User Name                  PID
MSSQLSERVER           SQL Server Native Client  Service                                  1168
SQLSERVERAGENT        SQL Server Native Client  Service                                  2776
DISTRIB.exe           SQL Server Native Client  Application   VASP\servicelogon          4276
DISTRIB.exe           SQL Server Native Client  Application   VASP\servicelogon          4280
DISTRIB.exe           SQL Server Native Client  Application   VASP\servicelogon          4288
DISTRIB.exe           SQL Server Native Client  Application   VASP\servicelogon          4300
DISTRIB.exe           SQL Server Native Client  Application   VASP\servicelogon          4308
DISTRIB.exe           SQL Server Native Client  Application   VASP\servicelogon          4324
DISTRIB.exe           SQL Server Native Client  Application   VASP\servicelogon          4364
msftesql              Database Services     Service                                  296
ReportServer          Database Services     Service                                  1660
MSSQLServerOLAPService  Analysis Services     Service                                  1148
MsDtsServer           Integration Services  Service                                  352

**********************************************************************************
Product Installation Status
Product                   : Setup Support Files
Product Version (Previous): 2047
Product Version (Final)   :
Status                    : Failure
Log File                  : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Hotfix\Redist9_Hotfix_KB921896_SqlSupport.msi.log
Error Number              : 1625
Error Description         : Unable to install Windows Installer MSI file
----------------------------------------------------------------------------------
Product                   : Database Services (MSSQLSERVER)
Product Version (Previous): 2153
Product Version (Final)   :
Status                    : Not Applied
Log File                  :
Error Number              : 0
Error Description         :
----------------------------------------------------------------------------------
Product                   : Analysis Services (MSSQLSERVER)
Product Version (Previous): 2153
Product Version (Final)   :
Status                    : Not Applied
Log File                  :
Error Number              : 0
Error Description         :
----------------------------------------------------------------------------------
Product                   : Reporting Services (MSSQLSERVER)
Product Version (Previous): 2153
Product Version (Final)   :
Status                    : Not Applied
Log File                  :
Error Number              : 0
Error Description         :
----------------------------------------------------------------------------------
Product                   : Notification Services
Product Version (Previous): 2153
Product Version (Final)   :
Status                    : Not Applied
Log File                  :
Error Number              : 0
Error Description         :
----------------------------------------------------------------------------------
Product                   : Integration Services
Product Version (Previous): 2153
Product Version (Final)   :
Status                    : Not Applied
Log File                  :
Error Number              : 0
Error Description         :
----------------------------------------------------------------------------------
Product                   : SQL Server Native Client
Product Version (Previous): 2047
Product Version (Final)   :
Status                    : Not Applied
Log File                  :
Error Number              : 0
Error Description         :
----------------------------------------------------------------------------------
Product                   : Client Components
Product Version (Previous): 2153
Product Version (Final)   :
Status                    : Not Applied
Log File                  :
Error Number              : 0
Error Description         :
----------------------------------------------------------------------------------
Product                   : MSXML 6.0 Parser
Product Version (Previous): 3890
Product Version (Final)   :
Status                    : Not Applied
Log File                  :
Error Number              : 0
Error Description         :
----------------------------------------------------------------------------------
Product                   : SQLXML4
Product Version (Previous): 2047
Product Version (Final)   :
Status                    : Not Applied
Log File                  :
Error Number              : 0
Error Description         :
----------------------------------------------------------------------------------
Product                   : Backward Compatibility
Product Version (Previous): 1704
Product Version (Final)   :
Status                    : Not Applied
Log File                  :
Error Number              : 0
Error Description         :
----------------------------------------------------------------------------------
Product                   : Microsoft SQL Server VSS Writer
Product Version (Previous): 2047
Product Version (Final)   :
Status                    : Not Applied
Log File                  :
Error Number              : 0
Error Description         :
----------------------------------------------------------------------------------

**********************************************************************************
Summary
     One or more products failed to install, see above for details
     Exit Code Returned: 1603

 

 

 

Answer 1

I have a simiar problem with my SQL Express Edition 2005 SP2, help

Answer 2

Hello,

 

I've found the same error with only one explanation :

ERROR_INSTALL_PACKAGE_
REJECTED                1625   This installation is forbidden by system
                                policy. Contact your system administrator.

See the link :

http://msdn2.microsoft.com/en-us/library/aa368542.aspx

 

I think you are not allowed to install a product or you are trying to install a package X64 on a X86 platform

http://uk.forumsforyou.com/p/alt.comp.hardware.homebuilt/ERROR_INSTALL_PACKAGE_REJECTED,_1625,_4239.html

 

I hope that will be a beginning of track to solve your problem

 

Have a nice day

 

PS : i discovered a few lines before the line with error 1625 :

MSI (s) (A8:3C) [11:22:02:152]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
MSI (s) (A8:3C) [11:22:02:152]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (s) (A8:3C) [11:22:02:152]: Entering CMsiConfigurationManager:etLastUsedSource.
MSI (s) (A8:3C) [11:22:02:152]: Note: 1: 1402 2: UNKNOWN\Net 3: 2
MSI (s) (A8:3C) [11:22:02:152]: Specifed source is not already in a list.
MSI (s) (A8:3C) [11:22:02:152]: Policy value 'SearchOrder' is 'nmu'
MSI (s) (A8:3C) [11:22:02:152]: Machine policy value 'DisableBrowse' is 1
MSI (s) (A8:3C) [11:22:02:152]: Adding new sources is not allowed.
MSI (s) (A8:3C) [11:22:02:152]: Note: 1: 1729
MSI (s) (A8:3C) [11:22:02:152]: Note: 1: 2729
MSI (s) (A8:3C) [11:22:02:199]: Note: 1: 2729
MSI (s) (A8:3C) [11:22:02:199]: Product: Microsoft SQL Server Setup Support Files (English) -- Configuration failed.

MSI (s) (A8:3C) [11:22:02:199]: MainEngineThread is returning 1625
This installation is forbidden by system policy.  Contact your system administrator

 

For Machine policy value 'DisableBrowse' is 1 see :

http://msdn2.microsoft.com/en-us/library/aa368299.aspx

 

and for Adding new sources is not allowed see the link

http://blogs.msdn.com/heaths/archive/2008/02/18/adding-new-components-to-existing-features-installs-the-feature-tree.aspx

 

Sorry, i have not really understood this blog .

Maybe some specialists of Windows Installers will be more qualified to understand