Default and new task outcomes

Question

For a certain SP 2010 site collection I am unable to add outcomes to any new or existing workflow. Also, when a new task is added the default forms and outcomes are not created. Anyone know what might be causing this? I'm using SP Designer 2010 and working with the start approval task.

Answer 1

Hi ,

I understand that you cannot add the task outcomes for the Start Approval Process .Does this happen in a specific site collection ? Any customizations to this site collection recently ?

When add a ‘Start Approval Process ’ action in a workflow ,the task outcomes will be created while the task forms will be created after the workflow have been published .You can have a test with the ‘Start Custom Task Process ’action to have a test whether the task outcomes are created .

You can try with this command to reactivate the content types columns to have a test :

stsadm -o activatefeature -filename "ctypes\feature.xml" -url "http://URL" -force

Thanks,

Entan Ming

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Entan Ming

TechNet Community Support

Answer 2

Yes, it's just happening with one site collection. I'm able to add outcomes on other site collections we have.

I also tried with Start Custom Task Process and had the same problem. I'm not seeing the default outcomes and cannot add new ones.

I'm not aware of any recent changes. I have also tried to add outcomes as a Site Collection admin and have the same problem. I am also not able to copy the site collection OOB workflows at the top level. I'm thinking that both problems have to be related. 

Thanks.

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Aaron Johnson

Answer 3

Hello Aaron,

Please help clarify how do you add outcome? In SharePoint Designer? Please list details.

And you may take Fiddler trace to see what is going on when you try to add outcome.

ULS log may be helpful as well.

Thanks,

Jing Wang | Microsoft Online Community Support

Answer 4

I attempt to add outcomes using the new Outcome button on the ribbon and the new button in the Task Outcomes area. Neither button responds and I don't see any SOAP errors using Fiddler. When I add the Start Approval Process I get this exception "The local device name is already in use. (Exception from HRESULT: 0x80070055)". The exception in the ULS log is below. I think we might have a content type issue, but I'm not sure how to track it down. Thanks.

SOAP exception: Microsoft.SharePoint.SPException: The local device name is already in use. (Exception from HRESULT: 0x80070055) ---> System.Runtime.InteropServices.COMException (0x80070055): The local device name is already in use. (Exception from HRESULT: 0x80070055)    
 at Microsoft.SharePoint.Library.SPRequestInternalClass.ThrowError(Int32 dwErr)    
 at Microsoft.SharePoint.Library.SPRequest.ThrowError(Int32 dwErr)     -
 -- End of inner exception stack trace ---    
 at Microsoft.SharePoint.SPGlobal.HandleComException(COMException comEx)    
 at Microsoft.SharePoint.Library.SPRequest.ThrowError(Int32 dwErr)    
 at Microsoft.SharePoint.SPContentTypeCollection.AddContentTypeToWeb(SPContentType contentType, Boolean setNextChildByte)    
 at Microsoft.SharePoint.SPContentTypeCollection.AddContentType(SPContentType contentType, Boolean updateResourceFileProperty, Boolean checkName, Boolean setNextChildByte)    
 at Microsoft.SharePoint.SPContentTypeCollection.Add(SPContentType contentType)    
 at Microsoft.SharePoint.SoapServer.ContentTypesImpl.CreateContentTypeTemplate(String displayName, String parentType, String newFields, String contentTypeProperties)    

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Aaron Johnson

Answer 5

Hello Aaron,

It seems to be problem with Custom Task content type. I suggest you open a support case with Microsoft to dig this further. However, other members of the community may still have encountered the issue you're seeing, and have a solution to offer.

Regards,

Jing Wang | Microsoft Online Community Support