Custom Task Email not working

Question

Hi,

I have created a workflow using SPD designer. I am using "Collect data from user" step to capture some values from user.

Also when Task is assigned to user through SPD, I have added a custom workflow "on item Created" on Task list to send custom email to assigned to user.

But the problem is Task list is not sending emails. It worked for few first tasks and then suddenly stopped.

I have marked "Send e-mail when ownership is assigned? " to "No" as I don't want default email.

Also If I create a task by myself, the emails are working fine.

I'm not getting what is issue.

Why workflow is not working when Task item is created by SPD.

Any help, much appreciated.

---

Dare to promise

Answer 1

Hello,

Please check :
http://social.msdn.microsoft.com/Forums/eu/sharepointworkflow/thread/0ecc41ab-0586-4fbf-a2a7-5cef9c3f3908


Following Steps should work to resolve this:

Run the following Command to check the property is set to true or not:
stsadm -o getproperty -pn declarativeworkflowautostartonemailenabled

If you see the following result:
<Property Exist=”Yes” Value=”no” />

It indicates workflows doesn’t automatically start on lists that are e-mail-enabled. You need to change it to true by running the following command:
stsadm -o setproperty -pn declarativeworkflowautostartonemailenabled -pv true


Hope this helps,

---

Regards, Rohan

Answer 2

Thanks for guiding.

I updated the property to "True" but still not working.

So I found this article : http://support.microsoft.com/kb/953289

Now we'll install Windows SharePoint Services 3.0 Infrastructure Update.

Will update if issue resolves.

---

Dare to promise

Answer 3

We arehaving WSS 3.0 SP2 installed and it includes “All of the Public Updates, Security Updates, Cumulative Updates, and Hotfixes released through February 2009”, therefore infrastructure update is already installed.

Setting that property also doesn't solve our problem.

Let me explain again, what I'm doing:

There are three list (List A-Info path Form Library, List B-Document Library, List C- Task List)

Also I'm using SPD Activity to start a workflow on List B, when List A is Updated.

Workflow on List B creates a new item in task List ("Collect data from user").

Here when new Task is created, there is a SPD Workflow on task List that send email to "Assigned to" doesn't triggers. No error and no logs.

But If I start workflow on List B manually everything works fine.

---

Dare to promise

Answer 4

No solution worked. So created custom SPD activity to start a another workflow under Site Collection admin context (any user other than system account & must be Site Collection Admin to start the workflow).

Now emails are working fine.

---

Dare to promise