"New User" button not there

Question

We have a client who we've upgraded from SBS 2003 to SBS 2011. We carried over the DB, following a huge WP that was a multi-step upgrade.

Now that it's moved over, people have been using it fine for a while. The client hired a new person, and needs to be able to assign something to that user in SP, but they aren't in the list of users to assign to. I went to users and the new user button is missing.

As I said, the database is an old one that was upgraded, and is currently running in SBS 2011. Any guidance or ideas would be great! Oh, I've also tried logging on as the administrator, and the button still isn't there. Thanks in advance!

Answer 1

This is due to looking at "All People".  In order to get the new button, you need to change to a particular SharePoint group or just go to Site Actions -> Site Permissions and click Grant.

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http://sharepoint.nauplius.net

Answer 2

Thanks for the feedback Trevor,

If that's true, then why do I have the "New" button in the same place it's missing on my client's server?

Answer 3

You don't.  You're looking at a particular group where the URL doesn't end with "people.aspx?MembershipGroupId=0".  GroupId 0 is "All People".  Your URL isn't using GroupId=0, but is instead using a specific group ID for "Team Site Members".

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http://sharepoint.nauplius.net

Answer 4

This is so weird. I'm sorry, I'm super new to Sharepoint.

So, I added them where you said to add them, and now they show up in the list. The really interesting part (to me at least) is that they are individually added now, but no one else in the list is, and the other users show up there. Thank you for the help and the quick responce, and I'll proabbly open a new thread tomorrow to figure out where I'm all jacked up.

Thanks again!