User Profile Organization and Organization browser

Question

Hi all,

My UPS is configured correct for syncing users. All my user profiles are filled with all data. In my organization page I see that I have 1 organization profile. But when I search on root I see nothing.What could be the problem?

What do I need to do to get organization profile and organization browser to work correctly? I have managers configured in AD but in organizationbrowser I only see card for user and nothing else.

I am running SP2010 SP1 With Dec 2011 update

Thanks in advance

Danny

Answer 1

Did you perform a full search crawl? Are you user profiles included in this search?

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Blog: www.jasperoosterveld.com Twitter: @SharePTJasper

Answer 2

All my profiles are crawled.I find them when I do a search on them.

My organization browser seems to work after I did a reboot. But I can still not find the 'root' organization.

But in Central Admin -> UPS -> Organization Profile is not based on search I think

Answer 3

Hi Danny,

Try to use "root" key word to search for the organization file.

Thanks,
Simon

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Simon Huang

TechNet Community Support

Answer 4

No results for root. "root", root*, root%

Answer 5

Hi Danny,

Or you can try to do a full synchronization and then search it again.

Thanks,
Simon

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Simon Huang

TechNet Community Support

Answer 6

I did a full sync. I created a new user. New user pofile shows up. No organization. It does says there is 1 organization profile but it can't find it when 1 search for it. I did a check on other SP servers and there it also shows 1 organization profile present but when I search no results.

Answer 7

Hi Danny, as far as I know "Organization profiles" doesn't allow any interaction using out-of-the-box feature, you have to implement your user interface. I stopped digging this topic some month ago, so I can be wrong (i'd like to be wrong :)).

Cheers
Riccardo

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Italian SharePoint Community - My blog - My profile

Answer 8

You can't search the Root Organization.  The only way to view it is directly through the Profile database.  There isn't anything special about the Root Organization, it just includes all of your users.

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http://sharepoint.nauplius.net

Answer 9

But when I try to create a new organization profile I have to fill in a parent. There you can't find the root so you  can't supply parent so you can't complete this action. What is the actual use of organization profiles? I don't see the value of this.

Answer 10

For a new org, you need to specify a person as the parent.  If you want orgs underneath that org, then you can specify the org name of the first org you created.

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http://sharepoint.nauplius.net

Answer 11

I'm sorry for the OT, but Trevor can you point me to some "place" where to read about how to use Organization Profiles?

Thanks
Riccardo

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Italian SharePoint Community - My blog - My profile

Answer 12

There isn't much out there because there really is no direct way to use them OOTB.

http://alberto.casu.it/technology/sharepoint-2010-organization-profiles/

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http://sharepoint.nauplius.net

Answer 13

Thank you Trevor, I already read the blog post from Alberto. It is the only one I found when I did some search on organization profiles.

Cheers
Riccardo

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Italian SharePoint Community - My blog - My profile

Answer 14

Danny, I think that the problem with the organization browser is not related to organization profiles.

If you try to edit an user profile from the User Profile Service Application > Manage User Profiles can you see the manager property in the right DOMAIN\User format?

I'm thinking about the configuration required when NETBIOS domain name is different from FQDN. If this is the case and there's a misconfiguration this makes users import successfully but manager account is not recognized as a valid user account and so organization browser is not populated.

Cheers
Riccardo

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Italian SharePoint Community - My blog - My profile

Answer 15

I got the organization browser working. I filled in manager relations in AD and I now see data. How do you create a hierarchy? You can only assign a manager? How do you see colleges in same team or department?

Answer 16

The OOTB feature of the Organization Browser relies on the manager fields, so the hierarchy is built on it. People in the same team will share the same manager. The collegues will be shown on the same level (in the horizontal row) and you'll see people you report to (or your manager reports to) on the vertical column. You will also see in the same column people "under" you.

Does your organization browser look like this?

Cheers
Riccardo

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Italian SharePoint Community - My blog - My profile

Answer 17

Yes my browser looks like this. I have fewer profiles but rest is the same.

Answer 18

Hi Ricardo 

We are having lot of contractors that don't have Manager field in AD .So for them the organizational chart is showing just their picture .In order to eliminate this we had created a Supervisor property which will be visible only to contractors and their they can update their managers up to which everything is fine ,But is their a way we can make the organizational browser show the manger that was entered by the user .Any help is highly appreciated...

Thanks ....

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Anilkuchi

Answer 19

The OOTB Org Browser keys off of the Manager attribute.  If this attribute isn't filled, then you'll see users with no hierarchy.  If you're using a different attribute, then you'll have to build your own Org Browser to accommodate that.

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http://sharepoint.nauplius.net

Answer 20

Hi Trevor 

Is there a way that we can show the manager property to only users that doesnt have the value filled because presently we had mapped the , manager field to BCS connection and so for staff it is getting the manager and i don't want the staff to edit the property..Thanks..

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Anilkuchi

Answer 21

manager  in the AD property must match with manager in the user profile property in sharepoint i think the problem you have is that they dont match 

try to add managers to user profile in central admin and this will solve your problem till you solve the matching issue with AD 

go to the following link it is step by step on how to setup the organization browser 

http://wp.me/p2kh6E-1P

Answer 22

sorry the link to the solution i have added before has been changed to 

http://wp.me/p2kh6E-1P

try it and try my solution 

Answer 23

this is how to Configure  user profile in details 

http://profadmins.com/2012/06/18/configuring-user-profiles/

Answer 24

for step by step in creating user profile go to the following link 

http://profadmins.com/2012/06/18/configuring-user-profiles/

Answer 25

I got the configuring of user profiles. But organization browser and settings don't seem to do anything. Some people see a 'root' organization but I don't.