This is a Front Page query

Question

This is a Front Page query, because I was directed here from the "Find a forum" link.

Front Page won't start - I suspect a Win7Pro update as that's all I've gotten since the last time I updated my web site. I've tried uninstalling, then re-installing FP, and re-installing SP3 for Office 2003. No joy in all cases.

Any ideas?

Answer 1

Do you get any kind of error message when you try to start FrontPage?

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~ Kathleen Anderson
Microsoft MVP - Expression Web
Spider Web Woman Designs
Expression Web Resources: http://www.spiderwebwoman.com/xweb/
FrontPage Resources: http://www.spiderwebwoman.com/resources/

Answer 2

Yes. the "splash screen" appears with, immediately, a message box stating "Microsoft Front Page has stopped working". The message box then states it's looking for a solution, a "working" progress bar appears, then all that is replaced by another message box with the same legend and the statement that I'll be notified when a solution is found.

What is most interesting is that there is NO "details" box, so I haven't a clue as to what happened or how to fix it.

Answer 3

What a relief (sort of) to see that someone else is having this problem. My symptoms are exactly the same as the ones just described. This problem started about 10 days ago on my Win 7 computer. All users on this specific computer have the same problem. I've attempted to start FP in "safe" mode, but the result is the same.

I've checked out my old "backup" Win7 office machine and FP works fine on it even though the machine seems to have all the latest MS updates. Very confusing. Any advice would be most welcome.

Jim

Answer 4

You could try deleting (or renaming)

C:\Users\<username>\AppData\Roaming\Microsoft\FrontPage\State\cmdui.prf (path correct for Windows 7, Windows 8, Vista)

 

If this file is corrupted, it will cause FrontPage to crash on opening, but the error is normally associated with running out of memory. The file will be recreated when FP is started.

Note that cmdui.prf contains all toolbar and menu customisations - these will be lost if/when the file is deleted.

 

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Ron Symonds
Microsoft MVP (Expression Web)

www.rxs-enterprises.org/fp

Answer 5

Thank you - but, I just checked that "State" directory only to find it vacant.

Answer 6

How eeriely alike. I put FP on my wife's laptop so as to keep the web site updated while I ponder. In my case all I can come up with is that this desktop is an AMD Athlon 64-bit machine (even though running only 32-bit programs) while the laptop is pure Intel and 32-bit.

I got the trial download of Expressions on this desktop, and that looks at all my pages OK - now I must ponder how to pay for it.