Screen recorder corrupts xesc files after 10 minutes.

Question

I have installed expression encoder 4 SP2. When using the screen recorder it allows me to record over 10 minutes. This works on multiple installs of the application on multiple machines. However, the xesc file never works afterward. Sometimes the audio will be distorted halfway through other times it will play double speed, I have even had it trim the entire video to the first 3 minutes. If you go over ten minutes you also have a 50/50 chance of getting an application crash.

Thought this might be helpful to anyone looking into this.

A.   Version and SKU of Expression Encoder.V4 SP2    

B.   OS used and whether it's 32 or 64bit.Windows 7 64bit

C.   If using a device, the model and version of the drivers.NA

D.   If using a source file, file type and video and audio codecs.NA

E.    If 3rd party codecs are used to deal with this source, the name and version of each of them.NA

F.    If specific encode settings are required, the job or the preset.NA

Log Name:      Application
Source:        Application Error
Date:          11/16/2012 11:40:26 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ajwheele-2523.COR.com
Description:
Faulting application name: EEScreen.exe, version: 4.0.4276.0, time stamp: 0x4eafa0bd
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17932, time stamp: 0x50327672
Exception code: 0xe0434352
Fault offset: 0x0000c41f
Faulting process id: 0x1ecc
Faulting application start time: 0x01cdc416abd633f1
Faulting application path: C:\Program Files (x86)\Microsoft Expression\Encoder 4\EEScreen.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 5264964d-300c-11e2-9c9e-402cf4c5f129
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-11-16T16:40:26.000000000Z" />
    <EventRecordID>37082</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ajwheele-2523.COR.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>EEScreen.exe</Data>
    <Data>4.0.4276.0</Data>
    <Data>4eafa0bd</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.17932</Data>
    <Data>50327672</Data>
    <Data>e0434352</Data>
    <Data>0000c41f</Data>
    <Data>1ecc</Data>
    <Data>01cdc416abd633f1</Data>
    <Data>C:\Program Files (x86)\Microsoft Expression\Encoder 4\EEScreen.exe</Data>
    <Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
    <Data>5264964d-300c-11e2-9c9e-402cf4c5f129</Data>
  </EventData>
</Event>

Log Name:      Application
Source:        .NET Runtime
Date:          11/16/2012 11:40:24 AM
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ajwheele-2523.COR.com
Description:
Application: EEScreen.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException
Stack:
   at System.RuntimeMethodHandle._InvokeMethodFast(System.IRuntimeMethodInfo, System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeType)
   at System.RuntimeMethodHandle.InvokeMethodFast(System.IRuntimeMethodInfo, System.Object, System.Object[], System.Signature, System.Reflection.MethodAttributes, System.RuntimeType)
   at System.Reflection.RuntimeMethodInfo.Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, Boolean)
   at System.Delegate.DynamicInvokeImpl(System.Object[])
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.runTryCode(System.Object)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode, CleanupCode, System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.InvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Expression.Encoder.ScreenCapture.EEScreenApp.Main()

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-11-16T16:40:24.000000000Z" />
    <EventRecordID>37081</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ajwheele-2523.COR.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: EEScreen.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Reflection.TargetInvocationException
Stack:
   at System.RuntimeMethodHandle._InvokeMethodFast(System.IRuntimeMethodInfo, System.Object, System.Object[], System.SignatureStruct ByRef, System.Reflection.MethodAttributes, System.RuntimeType)
   at System.RuntimeMethodHandle.InvokeMethodFast(System.IRuntimeMethodInfo, System.Object, System.Object[], System.Signature, System.Reflection.MethodAttributes, System.RuntimeType)
   at System.Reflection.RuntimeMethodInfo.Invoke(System.Object, System.Reflection.BindingFlags, System.Reflection.Binder, System.Object[], System.Globalization.CultureInfo, Boolean)
   at System.Delegate.DynamicInvokeImpl(System.Object[])
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(System.Object)
   at System.Threading.ExecutionContext.runTryCode(System.Object)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode, CleanupCode, System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.InvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Threading.Dispatcher.PushFrame(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at System.Windows.Application.Run(System.Windows.Window)
   at Microsoft.Expression.Encoder.ScreenCapture.EEScreenApp.Main()
</Data>
  </EventData>
</Event>

Answer 1

I have more information. I am still really trying to use Encoder and screen capture but I am seeing new issues. On screen captures under a minute with no audio, no webcam, the xesc file is only recording part of what Im doing. What I mean by this is that the video should be 45 seconds long and is only 12 seconds long. This is intermittent as well.

It seems that the screen recorder stops capturing randomly.