Upgraded to Pro - Now I get a 0x813A0002 error on GTM files that I didn't get before

Question

First things first:

A.    Expression Encoder 4 Pro SP2

B.    64bit

C.    N/A

D.    GotoMeeting file with GTM codec installed

E.     GTM codec 5.4.0. 1060

F.     No specific requirements

So I use EE 4 to edit/encode GotoMeeting recordings. I've had no issues with the free version, however, when I upgraded to Pro, I now have no ability to edit nor can I encode. I get an  0x813A0002 error every time I try to encode the video, no matter what encoding settings I use or codecs I have enabled/disabled.

I've searched the forums on this problem and seen that this is a hang issue, but I have plenty of RAM to do the job, the file is only 35MG and I had no issues doing this exact same task before I upgraded.

Thanks in advance for any help with this.

Answer 1

Seriously?