Microsoft Expression Encoder 4 stops working on file input live broadcasting project

Question

Microsoft Expression Encoder 4 stops working on file input live broadcasting project.
When im trying to put in a file to broadcast over my stream, which has been working yesterday, it now closes the program saying; Encoder has stopped working.......

I've reinstalled plenty of times but the same problem keeps occurring. 
I have no clue what to do at this point.

Any help would be nice.

Answer 1

This is what i found in my Event Viewer:

Faulting application name: Encoder.exe, version: 4.0.1639.0, time stamp: 0x4bfb7cf0
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16384, time stamp: 0x5010ac2f
Exception code: 0xe0434352
Fault offset: 0x00014b32
Faulting process id: 0x1e0c
Faulting application start time: 0x01cda6da222f78d3
Faulting application path: C:\Program Files (x86)\Microsoft Expression\Encoder 4\Encoder.exe
Faulting module path: C:\Windows\SYSTEM32\KERNELBASE.dll
Report Id: 203cd2a2-12cf-11e2-beac-50e54938cf38
Faulting package full name: 
Faulting package-relative application ID: 

and

Application: Encoder.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NotImplementedException
Stack:
   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32, IntPtr)
   at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32)
   at <Module>.ThrowHRESULT(Int32)
   at MS.Internal.Expression.Encoder.Live.LiveEncode.CreateTimelineSegments()
   at MS.Internal.Expression.Encoder.Live.LiveEncode.AddFileSource(MS.Internal.Expression.Encoder.Media.MediaFileInfo)
   at Microsoft.Expression.Encoder.Live.LiveJob.AddFileSource(System.String)
   at Microsoft.Expression.Encoder.Experiences.Live.ViewModels.FileSourcesViewModel.AddSourceBackgroundWorker(System.String, Microsoft.Expression.Encoder.Live.LiveJob, Microsoft.Expression.Encoder.Experiences.Live.ViewModels.FileSourceViewModel)
   at Microsoft.Expression.Encoder.Experiences.Live.Utilities.BackgroundWorker+<>c__DisplayClasse`3[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].<QueueUserWorkItem>b__d()
   at Microsoft.Expression.Encoder.Experiences.Live.Utilities.BackgroundWorker.WorkerThread(System.Object)
   at System.Threading.ThreadHelper.ThreadStart_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart(System.Object)

Found this when trying to add a file on a different account:

Problem signature:

  Problem Event Name: CLR20r3
  Problem Signature 01: encoder.exe
  Problem Signature 02: 4.0.1639.0
  Problem Signature 03: 4bfb7cf0
  Problem Signature 04: mscorlib
  Problem Signature 05: 4.0.30319.17929
  Problem Signature 06: 4ffa561c
  Problem Signature 07: 3e0b
  Problem Signature 08: 4
  Problem Signature 09: System.NotImplementedException
  OS Version: 6.2.9200.2.0.0.256.48
  Locale ID: 1043
  Additional Information 1: 5861
  Additional Information 2: 5861822e1919d7c014bbb064c64908b2
  Additional Information 3: dac6
  Additional Information 4: dac6c2650fa14dd558bd9f448e23afd1

Answer 2

Has it something to do with me running it on windows 8?
Would be cool if support could be given, since microsoft doesn't give it when you contact them.