One of the team mate not able to access anything in VSTS even with exact same permissions as others

Question

Hi there,
     I'm not sure why this is happening as most of the people are able to access Project just fine and open bug, query bugs etc. just fine, but one of the team mate with exact same right and permisions as other is not able to open bug, see query or even reports are not list in Under Reports section. in Team explorer for her. When she get to the part about trying to add a bug, it does not do anything.  She is  also unable to run any of the project queries.but when she clicks on Active Bugs (or any other item) it does not do anything.  When she clicks on the same item the second time she  gets the following error dialog “Document not found: vstfs:http//seabug01:8080/Cuttituck/Results/Existing/954bc6de-d4fe-4e49-b7c8-1206ba024a56"

When I go and check Server it has following error in the eventlog , which is related to her...



Event Type: Information
Event Source: VSTF Source Code Control
Event Category: None
Event ID: 3003
Date:  9/19/2005
Time:  2:32:09 PM
User:  N/A
Computer: SEABUG01
Description:
An exception has occurred in a Team Foundation component.
Technical Information (for the administrative staff):
Date (UTC): 9/19/2005 9:32:09 PM
Machine: SEABUG01
Application Domain: /LM/W3SVC/4/Root/SCC-4-127716381505188490
Assembly: Microsoft.VisualStudio.Hatteras.Server, Version=8.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
Process Details:
  Process Name: w3wp
  Process Id: 2448
  Thread Id: 1
  Account name: ITC\emarcinkech

Detailed Message: An exception occurred in the Team Foundation Version Control System.
Exception Information:
  Exception Type: ResourceAccessException
  Exception Message: Access Denied: User ITC\emarcinkech needs the UseSystem global permission(s).
  Exception Stack Trace:
     at Microsoft.VisualStudio.Hatteras.Server.SecurityManager.CheckGlobalPermission(IPrincipal userPrincipal, GlobalPermissions permissionRequired)
   at Microsoft.VisualStudio.Hatteras.Server.ItemSet.QueryItems(IPrincipal userPrincipal, Workspace localWorkspace, ItemSpec[] items, VersionSpec version, DeletedState deleted, ItemType itemType)
   at Microsoft.VisualStudio.Hatteras.Server.Repository.QueryItems(String workspaceName, String workspaceOwner, ItemSpec[] items, VersionSpec version, DeletedState deletedState, ItemType itemType)

Please help me here,
Thanks in advance,
Anu

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Answer 1

That particular exception from the event log means she does not have the necessary permissions in TFS source control (formerly code-named Hatteras).  You'd want to check the source control permissions for her and verify that she's in the correct groups.

Buck

Answer 2

Thanks for replying Buck,
But like I said before they are in the same group as others [TeamProject] / Contributor, infact since the error message says she needs Global Permission , I have added her in NameSpace Adminitrator group for a while now, but that did not help either it seems. She even tried reinstalling the client.
I am not sure at this point if it client issue or server, I don't really see any useful log at the server side related to this isssue.
-Anu

Answer 3

I am quite sure that you posted the same issue in following post. I am just adding the link here to close this thread. It may be useful for someone who hits this one in search.
http://forums.microsoft.com/msdn/ShowPost.aspx?PostID=96217

- Bhavik