Application Compatibility for Windows Development

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• Windows 7 Application Remediation Services

  CAST_01MSFTFriday, 7 August, 2009 18:29

  Windows 7 Application Remediation Services are now available to assist software developers and corporate customers with application compatibility issues.  Microsoft wants to ensure customers resolve application compatibility issues related to code remediation or general compatibility with Windows 7.  If you are a software developer, Microsoft Partner Network (MPN) ISV, or corporate customer who is deploying software on Windows 7, you may take advantage of this program in the following ways:

   

  1.       Online support and resources at:

  a.       MSDN

  b.      TechNet

  c.       MPN ISV Online Technical Communities (MPN partners provided a response within 8 business hours from Microsoft)

  d.      https://www.isvappcompat.com/

   

  2.       Premier customers may request a Windows 7 Application Compatibility for Enterprises Workshop through their Technical Account Manager.  Premier Field Engineers are also available for on-site identification and remediation of issues through Application Compatibility services. In some countries, the workshop is being made available for open enrollment events as well.

   

  3.       Use your Premier, or Professional Support agreements (or Pay Per Incident) to open paid service requests with Microsoft Support.  Our support teams will assist you through shim development, debugging code or leveraging XP mode to resolve application compatibility issues.  You may open a service request by using the following resources: Phone (800) 936-4900 - Premier Support, Professional or MSDN Support.

   

  4.       In addition, MPN Partners can leverage Technical Sales Assistance, Technical Advisory Services, and Break-Fix Support benefits by contacting the Global Partner Support team. To do so learn more at MPN Partner Technical Support Benefits and MPN ISV Online Technical Communities