Unable to access 'Search usage reports',

Question

I have MOSS 2007 SP1 and WSS3 SP2 installed and I am unable to access the search usage reports.  I get challenged for username/password and no matter what I use I can not access the reports.  I use the search service account username and it still fails.   I am able to configure all SSP configuration item without any problems. I get the bvelow listed errors.

 

Event ID: 1011

A process serving application pool 'SSP1AppPool' suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '9848'. The data field contains the error number.

 

Event ID: 1002 (Occasionally stops app pool)

Application pool 'SSP1AppPool' is being automatically disabled due to a series of failures in the process(es) serving that application pool.

 

Event ID: 1023

.NET Runtime version 2.0.50727.42 - Fatal Execution Engine Error (7A05E2B3) (80131506)

Thanks for your assistance in advance,
Richard

Answer 1

In you current description i see that you are mentioning both MOSS and WSS.

Are they connect to same configuration database and Farm?

If yes, then i believe you farm is set incorrectly.

you can either have all WSS servers or all MOSS server.

Please clarify?

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Visit: http://yagyashree.wordpress.com MCP & MCTS [WSS 3.0/MOSS]

Answer 2

This is a single server installation with MOSS 2007 and WSS3 installed.  I am just trying to view the search usage reports from within SSP admin.  This installation has been installed for several years now and and I believe that the problem started once WSS3 was upgrade to SP2.  Other then this the application is somewhat stable.

Thanks,
Richard

Answer 3

I am getting the exact same error in a MOSS Enterprise Edition server farm with a WFE, APP  and SQL servers farm with SP2 on it. 64-bit 4GB RAM 2x2.6Ghz CPU on each.

Is there a resolution to this?


Event logs below:

Event Type:      Warning
Event Source:   W3SVC
Event Category:            None
Event ID:          1011
Date:                4/08/2009
Time:                5:05:46 PM
User:                N/A
Computer:         servername
Description:
A process serving application pool 'SharePoint - 80' suffered a fatal communication error with the World Wide Web Publishing Service. The process id was '3256'. The data field contains the error number. 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6d 00 07 80               m..€    





Event Type:      Error
Event Source:   .NET Runtime
Event Category:            None
Event ID:          1023
Date:                4/08/2009
Time:                5:05:46 PM
User:                N/A
Computer:         servername
Description:
.NET Runtime version 2.0.50727.42 - Fatal Execution Engine Error (000006427F886338) (80131506)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.





Event Type:      Error
Event Source:   Windows SharePoint Services 3
Event Category:            Database 
Event ID:          5586
Date:                4/08/2009
Time:                4:55:46 PM
User:                N/A
Computer:         servername
Description:
Unknown SQL Exception 18452 occured. Additional error information from SQL Server is included below.

Login failed for user ''. The user is not associated with a trusted SQL Server connection.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.





Event Type:      Warning
Event Source:   ASP.NET 2.0.50727.0
Event Category:            None
Event ID:          1073
Date:                4/08/2009
Time:                4:55:44 PM
User:                N/A
Computer:         servername
Description:
Failed to process request.

Exception: System.Threading.ThreadAbortException
Message: Thread was being aborted.
StackTrace:    at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
   at System.Web.HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
   at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.






Event Type:      Warning
Event Source:   ASP.NET 2.0.50727.0
Event Category:            Web Event 
Event ID:          1309
Date:                4/08/2009
Time:                4:55:44 PM
User:                N/A
Computer:         servername
Description:
Event code: 3005 
Event message: An unhandled exception has occurred. 
Event time: 4/08/2009 4:55:44 PM 
Event time (UTC): 4/08/2009 8:55:44 AM 
Event ID: 52c4979695e84b4889b0979d1f50257e 
Event sequence: 11 
Event occurrence: 1 
Event detail code: 0 
 
Application information: 
    Application domain: /LM/W3SVC/481332881/Root-1-128938497059707691 
    Trust level: WSS_Minimal 
    Application Virtual Path: / 
    Application Path: C:\Inetpub\wwwroot\wss\VirtualDirectories\80\ 
    Machine name: servername 
 
Process information: 
    Process ID: 4636 
    Process name: w3wp.exe 
    Account name: DOMAIN\SP.IntraAppPool.PRD 
 
Exception information: 
    Exception type: ThreadAbortException 
    Exception message: Thread was being aborted. 
 
Request information: 
    Request URL: http://intranet/ 
    Request path: / 
    User host address: 10.42.2.206 
    User:  
    Is authenticated: False 
    Authentication Type:  
    Thread account name: DOMAIN\SP.IntraAppPool.PRD 
 
Thread information: 
    Thread ID: 1 
    Thread account name: DOMAIN\SP.IntraAppPool.PRD 
    Is impersonating: False 
    Stack trace:    at System.DirectoryServices.Interop.UnsafeNativeMethods.IntADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
   at System.DirectoryServices.Interop.UnsafeNativeMethods.ADsOpenObject(String path, String userName, String password, Int32 flags, Guid& iid, Object& ppObject)
   at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
   at System.DirectoryServices.DirectoryEntry.Bind()
   at System.DirectoryServices.DirectoryEntry.get_IsContainer()
   at System.DirectoryServices.DirectoryEntries.ChildEnumerator..ctor(DirectoryEntry container)
   at System.DirectoryServices.DirectoryEntries.GetEnumerator()
   at Microsoft.SharePoint.ApplicationRuntime.SPRequestModule.System.Web.IHttpModule.Init(HttpApplication app)
   at System.Web.HttpApplication.InitModules()
   at System.Web.HttpApplication.InitInternal(HttpContext context, HttpApplicationState state, MethodInfo[] handlers)
   at System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext context)
   at System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext context)
   at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
 
 
Custom event details: 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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SharePoint Solution Architect, Perth Australia - MCTS WSS Dev, WSS Adm, MOSS Dev, MOSS Adm - Readify - http://wss.made4the.net/ - http://www.sharepointdevwiki.com/

Answer 4

thanks for the event id. hey Jeremy Thake

i see that your environment is a 64-bit server environment. now As per your issue which i found is getting in the event logs is may be because in your server farm the encryption is not set correctly.

So i will recommend that you should take a look into below Microsoft article to find if the issue can fixed by follow it:

How to switch between the 32-bit versions of ASP.NET 1.1 and the 64-bit version of ASP.NET 2.0 on a 64-bit version of Windows

http://support.microsoft.com/kb/894435/en-us

update me after you follow the steps.

As for "Kalik " do u have the simiral environment set? please let me know.

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MCP & MCTS [WSS 3.0/MOSS] Visit: http://yagyashree.wordpress.com/

Answer 5

i also found following information:

KB913384 - Access violation error for a .NET Framework 2.0 application

http://code.msdn.microsoft.com/KB913384

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MCP & MCTS [WSS 3.0/MOSS] Visit: http://yagyashree.wordpress.com/