Server crashing on a regular basis

Question

I've been running my Azure server now for nearly 3 weeks. I have setup a MX Watch monitor and I would say on average its down 5/6 times per week, sometime for long periods of time.

Happened today and I get this from the portal.

Failed to restart virtual machine CW-SVR-01.

The server encountered an internal error. Please retry the request. The long running operation tracking ID was: d7cf1599a5354a298b05c8eb0bae51ce.

Browser: 5.0 (Windows NT 6.1; WOW64) AppleWebKit/536.11 (KHTML, like Gecko) Chrome/20.0.1132.57 Safari/536.11
User language: 
Portal Version: 6.0.6002.18488 (rd_auxportal_stable.120714-1826)
Subscriptions: 23a36c34-32ba-4b4b-8ba7-60434a5f36c8

Currently still down, is there anyone that can look at this?

S

Answer 1

Hi,

We will need to investigate this issue further and would like to work directly with you.  Can you please email [e-mail] to begin working with our support team?  In your email please include a link to this forum thread, subscription id , deployment id, live id to start with.
 
Thanks

---

Please mark the replies as answers if they help or unmark if not. If you have any feedback about my replies, please contact [e-mail] Microsoft One Code Framework