PDH counter failures

Question

I'm getting a 'PDH failure on counter \ServerName\??? with error Unknown error (0xc0000bc0)' where ??? is

Sandboxed Code Process Pool\\Processes Abandoned
Sandboxed Code Process Pool\\Processes Available
Sandboxed Code Process Pool\\Processes Started Total
Sandboxed Code Process Pool\\Processes Starting
Sandboxed Code Process Pool\\Processes Stopping
Sandboxed Code Process Pool\\Requests / sec
Sandboxed Code Process Pool\\Requests Active
Sandboxed Code Process Pool\\Requests Queued
Sandboxed Code Process Pool\\Requests Timedout Total
Sandboxed Code Process Pool\\Requests Total
SharePoint Disk-Based Cache\\Blob Cache fill ratio
SharePoint Disk-Based Cache\\Blob cache hit ratio
SharePoint Disk-Based Cache\\Total blob disk size
SharePoint Disk-Based Cache\\Total number of cache compactions
SharePoint Disk-Based Cache\\Total objects in Blob Cache
SharePoint Publishing Cache\\Publishing cache hit ratio
SharePoint Publishing Cache\\Total number of cache compactions
SharePoint Publishing Cache\\Total objects

I'm not running the Sandbox nor have we turned on blob caching.  Is the only way to get rid of these messages to enable these features?

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GregM

Answer 1

Hi,

 

Firstly, check the value of Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\PerfProc\Performance

 

I expect you will find there you will have a value titled “ProcessNameFormat” with the value of 2. Please change this value to 1 and let me know whether this has helped you in any way.

 

Secondly, check if you can see this performance counter by using this link.

 

Finally, you can refer to the following thread to get more information about this error:

 

http://social.technet.microsoft.com/Forums/en/sharepoint2010setup/thread/9fbcf2a3-1b1f-4fd8-a9b4-dc63ed753973

 

Thanks,

Rock Wang

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Regards, Rock Wang Microsoft Online Community Support

Answer 2

Hi Rock Wang,  I am having the same issue.  I looked for ProcessNameFormat and there wasn't one.  Should I add it?

 

Thanks,

 

Scott

Answer 3

Hi Rock,

I also had the same issue but no ProcessNameformat key.. should I create one or leave it?

Thanks..

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troy

Answer 4

This blog post seems like it is closer to the mark:

http://blog.tallan.com/2012/07/06/resolving-performance-counter-os-pdh-call-failed-with-error-code-pdh_cstatus_bad_countername-on-sharepoint-2010/

This seems to be occurring because the certain services are turned off, but there are counters running for them.

Proposed solution: Turn down logging level of affected services.  Or just ignore the errors.